Best System Maintenance in Cleveland OH

This company is by the BEST! Tim, Mike and Kevin are all seriously amazing at what they do.  Everyone is very efficient, kind, very clean, respectful, they have fun, and they do fair and HONEST work.  I have had them out to our house to put in a new furnace, heat pump, thermostat, switch our appliances from propane to natural gas, hot water tank and a few other minor things.  I couldn't be more impressed with this company.  I would HIGHLY recommend them!

A wonderful business ran by a wonderful man! Dean went above and beyond to make sure an older gentlemen was taken care of, and not taken advantage of! I would DEFINITELY recommend Lewis plumbing! Fast, professional, friendly service! Thank you Dean and Crew! Xoxox

My mothers furnace stopped working recently and given the outside temperature my mom was in a panic.  The team at Wilkes responded immediately and made replacing her furnace a priority.  I live out of state and was not able to be there so knowing they were taking good care of her meant everything to me.  They brought in heaters, covered doorways with blankets...everything they could to keep in the heat as best as they could.  She raved about their kindness and how knowledgeable and honest they all were.  Thank you so much!

Prompt, friendly, professional service including the booties over the shoes. Frank took the time to properly install and explain the features.

Our hot water heater went down on a Saturday morning and even though Yelp said they weren't open at the time we gave Smylie's listed phone number a call. Pressed 9 to be connected to someone in hopes we could still get it fixed and it worked! Someone came to my house within the hour and fixed the issue. Great service! Above and beyond the call of duty! 10/10

CLE Plumbing did an amazing job at my house. They removed an antiquated shower system,  installed a new shower system and dealt with all the unexpected issues that arise in old homes...
They also gave me the option of repairing the existing antique system, not just insisting on tearing out and replacing with new. It is clear they are able to work on old houses with a delicate touch if requested, or completely renovate.
Their prices are fair and reasonable and after owning houses for 20 years and working with a lot of plumbers I can confidently say that this is the best plumbing available in Cleveland.

Sadly they screwed up our appointment date. Pretty furious about this...considering I had to take time away from work to wait for them to service our furnace. Didn't find out they screwed up until I called wondering where the heck they were. They showed no sympathy or offered any discount on future services. We'll be going with someone else.

Our furnace broke down the evening of the coldest day of the year.  We called Gorjanc the following morning, and they responded within an hour.  The gentleman who came out found that we needed a new furnace:  The heat exchanger on the old one could not be repaired.  After he left Mr. Gorjanc arrived and helped us select a very efficient gas furnace.  The following day it was installed by two knowledgeable, polite, and hard-working men, Frank and Zack.  They not only installed the furnace,  but they also found a water tank pipe that was too narrow, and they fixed that too. Also, the cleanup was perfect. We could not be happier with the job.

Came over to fix a pipe leaking issue in the basement and left me worse. He charged me $140 for the work and I contacted him cause I fixed and spent another $80 and asked for some money back he dicked me over and never came thru. Do not trust him as a plumber not sure of his other work.

Had a furnace cleaning scheduled this morning, and they never showed. I called to see when they were coming and left a voicemail. I still haven't been called back.

My hero! David jumped through hoops to come to our property with zero lead time after our other plumber failed to show up. We were on an impossible timeline before our inspection and he came over immediately to help. Very professional, we will use them for all of our property needs.

These guys are out to make money. I call to get a check on my air conditioning unit . My home is recently purchased and came with a home Warrenty . The guy immediately set into act , stating the air condition had 450,000 miles it was not built for the home . If he repaired it , it won't last two years etc. He told me to call and get a ticket so he could replace the unit. I was quote that the house call with be 40.00 dollars he charged 99.00 . This company is certainly out to mislead you and will go right for the money. Yes my system is old , but for now it's working great. My house is so cool I still have thick covering on my bed . Be careful with giving information to company that are out for the money. Yes we are in a crisis but honest is very important when serving the community.. Thumbs down My Guy.

My dad, who is 95 years old, had a problem with his AC not working. I called H Jack's plumbing for service. The technician troubleshot his system and said that a board was bad in the furnace. He showed me which one it was and said as old as the furnace was (11 years) that the part would be hard to find, it'd be better to replace his system with new. He gave a quote of over $4000.00 to get the board and install it or over $7000.00 for a new system. I tracked down a new board for $160.00 and replaced it and the AC still didn't work. My dad was ready to have them put in a new furnace/AC and I decided to replace the thermostat on a hunch. Well guess what....everything works! A $40.00 thermostat fixed everything. H Jack's was about to charge him over $7000.00. Their technician misdiagnosed the problem and they were about to take advantage of a 95 year old senior citizen. DISGRACEFUL!

This is not a slam, these are the facts and take them as you will.  So my water tank blew yesterday, big time.  I went to Angies List and Pompeii was on it, fairly good reviews there and it was close to home so I figured give them a call.  First off, the answering service, whether local or not was abrupt to say the least.  I explained that I had no idea how this worked re: service calls, charges, etc. and she cut me off and said someone would call me.  OK, great.  Mike, an installer, called me back within 10 minutes which was great.  I explained the situation, and asked for the big picture, approximately how much $ I was looking at.  He told me he couldn't give a number as he didn't have the book in front of him, he was driving with his kids, but somewhere around $1400.00 was his good guess.  I told him I was looking at Lowe's website and that the water tank I needed was $359.00, so I asked him why so costly.  He told me that they only have A.O. Smith product, 6 year warranty.  That's exactly what I was looking at on the Lowe's website as we were talking, and I told him so.  I asked him why Pompeii would be charging from $700 - $1000 for install and he said that A.O. Smith provides to Pompeii a better quality of product than the to the big box stores.  I've contacted A.O. Smith to see if that's true.  I would not recommend Pompeii for any work. Lowe's is installing Monday for a total of $772.00 - approximately half of what Pompeii quoted on high end, $400.00 less than what Pompeii quoted on low end.  Again, this is not meant to be a slam, rather an honest review.

Wife called as we live right down the street for a dryer repair.  On the phone were very rude. Asked the year of our dryer we were not sure and got up in arms about knowing. Honestly, how are you still in business? Take your money elsewhere.