My Guys Plumbing, Heating & Air

I had warm air coming out of my central air conditioning unit on a newly purchased home. I called for an estimate. Nothing was ever taken apart. The Serviceman Jerry Johnson never even took off the plenum cover to view the A coil. He never tested the coil with soap suds or anything. He stated it was bad stuck a thermometer in a few vents and told me I was looking at $1588.00 this included tax. When I asked how he could determine that he stated, I've been doing this a long time. Did he think I was the little naive housewife with my hubby's credit card? Not! For that price I could've purchased a new unit. He was quoting R22 all through the estimate for 6 lbs of freon. I have a R410A unit which holds 4.4 lbs of freon. He was using R22 designated equipment to check the charging pressure of a R410A unit. This is a no-no, it's like mixing blood types. He saw a lady and thought he had a sucker. Not. He also tried to sell me a fancy $500-$600 filter and a chimney liner for $699 which was also not needed as he stated. I went along with his suggestions waiting to see this estimate.  It took Mr Jerry Johnson days to email this said estimate. He came out on Thurs I did not receive this estimate until Sunday by email. If you need service, you want your estimate immediately. Not days later, I had to keep calling to even receive it. If you don't want to be deceived don't call these guys! This is a joke I'm sure they will not be refunding my 39.99 estimate fee after I pointed out all their errors. Sorry Jerry Johnson, I'm an educated professional myself.

These guys rock! They are prompt, consistent, and stand behind their work. Jeff and Eric have delivered great services to our family throughout the years and we appreciate them! I would recommend My Guys to anyone shopping around.
-jason

These guys are out to make money. I call to get a check on my air conditioning unit . My home is recently purchased and came with a home Warrenty . The guy immediately set into act , stating the air condition had 450,000 miles it was not built for the home . If he repaired it , it won't last two years etc. He told me to call and get a ticket so he could replace the unit. I was quote that the house call with be 40.00 dollars he charged 99.00 . This company is certainly out to mislead you and will go right for the money. Yes my system is old , but for now it's working great. My house is so cool I still have thick covering on my bed . Be careful with giving information to company that are out for the money. Yes we are in a crisis but honest is very important when serving the community.. Thumbs down My Guy.

Service wasn't great and the price was ridiculous. The plumber has no idea what to do.

My Guys replaced our furnace/AC unit and provided great service.  The owner returned after the installation to make sure everything was going as expected and was happy to make adjustments to make sure our HVAC experience was optimal.  A very good experience, where we feel like this is how a business should be run.

Greg & Kim, Macedonia

From Chris and Darlene who answer phones to Dan who knows  his plumbing. Love these folks friendly, fast and knowledgeable.  I recommend them to all my friends and coworkers.

Came out and snaked both my bathroom sink and my shower.
The cost for that and a new p-trap was about $450, which is what I was expecting.

Overall very knowledgeable and would recommend again

Knowledgeable plumbing organization, very careful to analyze the problem and only fix what is necessary. Good communication about time they will arrive, very careful and clean inside the house. Takes the time to throughly clean when job is finished. All work we needed was done in a timely manner. Very reasonable and fair pricing. Took the necessary time to explain options and recommendations. We highly recommend them for any plumbing needs. Very knowledgeable staff helps make the homeowner satisfied that the job will be done right the first time.