Best Sump Pump Repair in Cleveland OH

LIFESAVERS! Charlie's drain service checks so many great boxes!

- Timely! We had an after hours emergency situation with a basement flooded with sewage. We called Allen's Drain Service first based on a recommendation. They said they would call back within an hour. Over an hour later, no call. Called them back and again they said it would be soon. We gave up and looked up Charlie's. They called back within 20 minutes, told us exactly what we needed to do until they could get their, and were there ASAP!

- Professional! Very nice people and super easy to work with.

- PRICED RIGHT! They did an excellent job on the drains, and the cost was HALF of what I thought it would be. Worth every penny for the service you get.

I will not use anyone else except Charlie's for any plumbing issues! Highly recommended!

They do pretty good work.Like anything else you get what you pay for.
Ive had them come out before and they will be the first I call if a situation arises.

Had a strange leak. John showed up and diagnosed it. It wasn't easy to diagnose but he stuck with it. Had to cut wall to verify and he was right on the mark. He explained everything and answered all my questions. I thought it was the shower. He said it was the sink drain. He was right

Jay called me within an hour of posting my job (repair of the cabinet under my kitchen sink) and gave me a quote over the phone.  He also let me know what factors might cause that price to go up depending on what he saw when he got here.  He was able to come the next morning and the price was exactly what he quoted over the phone.  And he fixed a pipe under the sink at no charge. He and his helper were neat and efficient.  I will definitely use Jay again.

Jeff did an amazing job. Fast, courteous, and reasonable. I highly recommend and will use him on future projects

I've recently started a kitchen renovation project and found myself a little out of my element. After ripping down my cabinets and soffits I was left with a bunch of giant holes in the wall and an electrical mess behind the scenes. I reached out to PICH Company on Yelp and Joe responded that he could help me out with some patch work and a new light above the sink.

I'm really happy I ended up reaching out for him to come help me out. He came over and ended up running a dedicated line into my kitchen before adding a few extra outlets and a light box above the sink that I wanted. Because he's a licensed plumber, he was also able to fix a leaky gas line as well as the sink waste pipe that was quite old and leaky. The patch work turned out excellent also despite the mixed, awkward depth of plastering that he had to match up with.

The work is excellent and the basic, patch work I needed turned into something even better with me having far more faith in what was previously a very dated kitchen. Thanks, Joe!

Best Plumbing company in Lake County. Fast, efficient & fairly priced. Highly recommend!!!

Great company. They were able to get someone out the same day I called.  The office staff were very sweet and professional. Their fees are pretty reasonable. I have several projects I need done on a 94 year old home. Chad and Larry came out. They were very respectful to me and my home ( & my old little dog). I liked that they were kind and not pushy. Plus they were both very knowledgeable. I was extremely impressed with them both. I love that this company guarantees their prices for 90 days plus gives a military/ veterans discount. It made things easier to lay out a plan to fix things as my budget allows. There wasn't just a 2 option fix that you get with most other companies. They gave me 4 options. We chose a few things to start.  I would highly recommend using them! I also liked they use a text message system to let you know when they're on the way and who is coming.

I called yesterday, they came in the time slot provided, they called 20 min. before arriving. Adam was very professional, he replaced the hot water tank, (and it was old and was a mess,) he updated a few things. I ask if he could replace the garbage disposal, he did. He removed the tank and the old disposal from the house, cleaned up everything. I am very pleased with the service and will call them again.

A's started out great. Answered my request to look at a humming AC. Anthony came the same day. Looked at unit and installed a 350$ piece. However, I didn't get a say in if I wanted that piece went in. When i came back outside he said we are good now cuz I replaced the something- don't remember the name. So I did ask him if this isn't the reason for the problem what then? Meaning if the humming comes back what then. He said then i come back and replace the problem-don't worry. ok so all i spend 490.00 on about 1hr of time. 6 hrs later the humming came back. I called Anthony and got nothing. Later a text and from point on nothing but a run around. Said he could get new unit and replace. Said then he could get a less expensive unit and said by the text day. Decided to do that. HOWEVER Anthony did not show. Finally said truck broke down. Waited all day. That was a Friday. Told me he would try and get to me this weekend. He then text to say he picked up yet another unit that was yet 300$ more then the first. I did not talk to him at all about this used unit. He did that all on his own. Not a phone call nothing. Still will not answer phone only will text me about this. I finally decided this did not feel right. He also only gave me a 200$ credit after the fixdid even work for a day
So through text I told him I would not be using him. I am  out nearly 500.00. So please be aware of this contractor and make sure you try and communicate before you get anything done.

Had a major problem with a severely leaking faucet in the tub. Called Josh first thing in the morning and he had his guys, Eric and Damian, come within 2 1/2 hrs on a short notice. They were efficient and professional. Explained what they were going to do and did it. Problem solved. Would definitely use them again. Highly recommend them.

Very timely, professional, friendly. Upfront with pricing and got the job done safely and cleanly. I will definitely use them again if needed.

Cliff's Notes:  If you need a plumber, don't hesitate to call Mackin & Sons!

I made the unpleasant discovery a few months ago that the entire second floor of my house was plumbed with Polybutylene pipe.  After reading horror stories about it suddenly rupturing, I decided to have the second floor replumbed as a preventative measure.  Seriously, look at the picture.  If your plumber ever tells you that you have PB pipe and should replace it, they're not joking or trying to fund an exotic vacation.  I talked to several different plumbers but decided upon Mackin & Sons due to Kristian's professionalism, honesty, and the impression that I got that he knew what he was doing.  He estimated that it would be a three-day job.

Day 1:  Kristian and Matthew came out to cut my drywall.  Thankfully, the area that Kristian estimated that would be cut was incorrect, and the cutting that they had to do was minimal.  When they found out that I was planning on staying in the house while they worked over the next few days, they cleaned up the drywall dust that day instead of waiting until the end. Matthew literally got down on his hands and knees to wipe my hardwood floors clean.  I was blown away by that level of service and really appreciated it, considering I have a rambunctious 3-year-old daughter running around.

Day 2:  Matthew and his apprentices Logan and Alex were onsite for the whole day while they installed new fixtures for me and ran PEX.  One of my tubs had a mangled copper connection pipe to it, and Matthew suggested that they'd have to leave a small piece of PB pipe and then connect PEX to it.  When I asked him if I could run out and buy a new faucet for him to install and properly run PEX to it, he was more than happy to do that and charged me a reasonable amount to do so.

Day 3:  Matthew and Alex were onsite to finish up their work.  The most important result, other than no longer having PB in my house, was that there were not any leaks.  Once again, they impressed me by wiping everything down and mopping the floors to get rid of any last traces of drywall dust and sawdust.  Other than the giant holes in my ceiling and upgraded tub/shower fixtures, I can't tell that they were here!  :)

In fairness I have to say I've never got to work with them, but really loved their work on Yelp pictures and was excited to hire them. I called them and never heard back and it's been over a month ago so that's why I answered this way when asked about my reaching out to them....

The worst company I ever worked with!!!
He promised he will be in our house 9 AM Monday and when i call the afternoon he asked me why is this Monday? Than promised for the afternoon and after NO show for the next day, but never showed up or even call back.
Great business!