Best Water Softener Installation in Chula Vista CA
Cannot recommend Rayne water less!!
I had a past due payment with Rayne water, mostly because they refuse to live in the 21st century and actually email customers that they need to pay and only used paper mail which I don't even check or use. I have had my payments lapse with them in the past and still paid with all of the associated late fees. However, after a couple of months of a missed payment, instead of Rayne water sending me a warning letter or email, as they are obligated by law, that continued non-payment would result in my account being sent off to collections, they just did so without warning me. This included the cost of the equipment that I was renting which amounted to a total of just over $1K. My attempts to contact them and resolve this and bring to their attention that they submitted my debt to collections without following proper due process, went unanswered. Finally getting a new office manager (jessica) on the phone where she was not only impatient and unsympathetic to my complaint, but did not offer any proof that they gave me proper warning, and eventually hung up on me, showed that Rayne water as a company isn't able to provide competent service and is actually not concerned with their client's satisfaction.
There are plenty of other companies that will rent out water filtration systems for an even better rate. Save yourself the headache even if its just to have the convenience of being able to make a payment online.
I had a past due payment with Rayne water, mostly because they refuse to live in the 21st century and actually email customers that they need to pay and only used paper mail which I don't even check or use. I have had my payments lapse with them in the past and still paid with all of the associated late fees. However, after a couple of months of a missed payment, instead of Rayne water sending me a warning letter or email, as they are obligated by law, that continued non-payment would result in my account being sent off to collections, they just did so without warning me. This included the cost of the equipment that I was renting which amounted to a total of just over $1K. My attempts to contact them and resolve this and bring to their attention that they submitted my debt to collections without following proper due process, went unanswered. Finally getting a new office manager (jessica) on the phone where she was not only impatient and unsympathetic to my complaint, but did not offer any proof that they gave me proper warning, and eventually hung up on me, showed that Rayne water as a company isn't able to provide competent service and is actually not concerned with their client's satisfaction.
There are plenty of other companies that will rent out water filtration systems for an even better rate. Save yourself the headache even if its just to have the convenience of being able to make a payment online.
San Diego, CA 92111
Update:
Michael posted a link to fixr.com regarding cost of burst pipe repair.
I just wanted to add an additional link to leaking pipe repair costs.
homeadvisor.com/cost/plu…
Cost to Fix Leaking or Burst Pipes
the average cost to fix a leaking pipe is $150 to $350 total.
Leaking pipes cost an average of $150 to $350 to repair, while diagnosing leak locations can add an additional $100.
This was a simple repair, took less than an hour, no diagnosing location required. Cost should be near the low end of the average cost.
Michael posted a link to fixr.com regarding cost of burst pipe repair.
I just wanted to add an additional link to leaking pipe repair costs.
homeadvisor.com/cost/plu…
Cost to Fix Leaking or Burst Pipes
the average cost to fix a leaking pipe is $150 to $350 total.
Leaking pipes cost an average of $150 to $350 to repair, while diagnosing leak locations can add an additional $100.
This was a simple repair, took less than an hour, no diagnosing location required. Cost should be near the low end of the average cost.
12147 Kirkham Rd, Ste A, Poway, CA 92064
We recently purchased a water softener, we're very happy with the water quality. David provided excellent customer service and competitive pricing. Highly recommend this company.
7297 Ronson Rd, Ste L, San Diego, CA 92111
They started out great, but ended up disappointing. The toilet in our bathroom started to backup while I was in the shower the other day. We had people coming in to stay with us in a few days so I called that night. They came over right away to look at the issue and suggested a snake or some sort of hydro cleaning. The next morning they arrived and tried the hydro cleaning, but water started coming out of the bathroom and kitchen sinks, so they stopped. Next they tried the snake but couldn't get past a certain spot of the pipe. They were very rough while using the snake and caused a slight crack in my bathroom wall.
When the hydro cleaning and snake did not work, they continued to investigate and discovered that the main line under the house was in bad shape and had holes in it. They said they could replace the 30 foot line for $2350. This seemed high, so I asked some questions but eventually agreed and they went to work. When I came home they said they discovered that most of the piping from the house to the sewer in the alley was also rusted through. They said that they could replace it for $5500. This is a huge amount so I told them I need to get another estimate. At that point they pressured me a bit and told me that it was going to back up again in a few days. I decided to risk it and try to get through the next few days since I had friends coming in. Once the guys from JJ Drain left that first day I discover that they left me quite a mess. Cigarette butts were littered across my lawn. They even threw an empty cigarette pack in my lawn. I also found some plastic gloves hanging from the roof and a few more pairs in various spots in the lawn. They used my hose to spray off, but didn't turn it off all the way. Unfortunately I didn't find this for several hours so I'm sure my water bill will be a nice surprise.
A few days later I get a new estimate to replace the piping in the yard. The estimate is $3000, almost half of the $5500 quote that JJ Drain & Sewer quoted me. At this point I know that I most likely got ripped off for the work they did under the house. Anyways, at least I didn't agree to do the $5500 of work. It sucks because now I'm in debt. Hopefully the plumbing work they did under the house holds up so I don't need to change this to 1 star.
When the hydro cleaning and snake did not work, they continued to investigate and discovered that the main line under the house was in bad shape and had holes in it. They said they could replace the 30 foot line for $2350. This seemed high, so I asked some questions but eventually agreed and they went to work. When I came home they said they discovered that most of the piping from the house to the sewer in the alley was also rusted through. They said that they could replace it for $5500. This is a huge amount so I told them I need to get another estimate. At that point they pressured me a bit and told me that it was going to back up again in a few days. I decided to risk it and try to get through the next few days since I had friends coming in. Once the guys from JJ Drain left that first day I discover that they left me quite a mess. Cigarette butts were littered across my lawn. They even threw an empty cigarette pack in my lawn. I also found some plastic gloves hanging from the roof and a few more pairs in various spots in the lawn. They used my hose to spray off, but didn't turn it off all the way. Unfortunately I didn't find this for several hours so I'm sure my water bill will be a nice surprise.
A few days later I get a new estimate to replace the piping in the yard. The estimate is $3000, almost half of the $5500 quote that JJ Drain & Sewer quoted me. At this point I know that I most likely got ripped off for the work they did under the house. Anyways, at least I didn't agree to do the $5500 of work. It sucks because now I'm in debt. Hopefully the plumbing work they did under the house holds up so I don't need to change this to 1 star.
Chula Vista, CA
Showed up on time called with 20mins notice and service was outstanding very professional!!
Chula Vista, CA
Broken water heater..Chris Q showed up within the hour, took it all out and replaced with everything brand new! Fast, thorough, friendly. I'm happy with Happy!!!
Chula Vista, CA
Our AC was not working so I called Eli from Castillo Works Plumbing since I had used them a couple of times before for different jobs. We scheduled an appointment for the next day and Eli promptly showed up. He did the diagnostic and told me that two parts needed to be replaced.
He had the required parts in his vehicle so I did not have to wait for these parts to be ordered. After 30 minutes, my AC is back to working condition.
Hard to find trustworthy and professional business but Castillo Works is definitely a company that I will keep using.
He had the required parts in his vehicle so I did not have to wait for these parts to be ordered. After 30 minutes, my AC is back to working condition.
Hard to find trustworthy and professional business but Castillo Works is definitely a company that I will keep using.
1421 Trailwood Ave, Chula Vista, CA 91913
Daniel is one of the kindest, most genuine business men out there. The bottom of my parents' kitchen sink sprung a leak and we didn't know what to do. The mildew smell was overwhelming and we knew it was time for a professional to come and check out. I called ProMax Plumbing around noon on a Monday on my way home from a trip and Daniel was able to come by 4pm the same day and finish the job like The Flash in no more than 30 minutes. He also gave a call when he was on his way so we knew when to expect him unlike service calls from other places that give you a two hour window. He was able to give us an estimate right away and went straight to working. Very professional and humble, and he has a cool truck too! Thank you for saving our sink, Daniel!
Chula Vista, CA