Best Home Cleaning in Chesapeake VA

Tim is a big deal!  He gave me a specific time he'd arrive (I didn't have to sit at home for a 4-6 hour waiting period or ANY period of time); he was on time; he was professional; he is very capable (located & fixed toilet leak that previous plumbers couldn't troubleshoot) and removed and replaced substandard caulking around tub, and additional caulking where linoleum floor met tub.  His fee was reasonable and my house is now ready for open house sale this weekend!  He is a gem of a contractor!

RPG has done so much work for me. Timely, professional, and leave the place clean when they are done. Great prices too!

I will forever use them as my go to after they came after hours and were so friendly! So helpful! I will refer them to anyone I know in need of service or repair!

I asked on my neighborhood Facebook page for references for ac repairman. I was actually given a different guy's name and he ended up sending me Kelvin with Rivera's Home Improvement! After meeting and doing business with Kelvin, I know it was divine intervention, because he was a God send! I ended up needing a new unit outside. Which could have been stressful to even think about due to expenses, but Kelvin is as honest as they come and doing business with him was a true blessing to me and my family. I now have a new unit, 2 days later. He showed up first thing in the morning just like he promised and my home is currently cooling in the low 70's and I now have a new 10 year warranty on my unit! I will never call anyone else about ac/heating ever again! I can't praise him or his company enough! No stress involved! I highly recommend him for your ac/heating work! You'll be glad you did

Amazing service so fast and friendly! Love using local company.. highly recommend. Ps great job repairing plumbing

Great Lawn Care Service!!! Very hard working.  Definitely will recommend him for lawn care services!! Great response time and great price!

On time. Great service and price.  Had a small leak. Came in and took care of that and gave me a lesson on plumbing along with some tips. Will be calling this team to come back out again.

Don's Plumbing came out to fix our toilet the day after I called for services. He was quick, reliable, and definitely will call again if needed. There's a reason why he has all 5 stars!!

Fast, friendly, experienced.  Karen on the phone was a pleasure to deal with.  The technician, Travis, was also friendly, prompt, experienced, and did an excellent job.  He even offered a tip or two on an unrelated plumbing issue.  We are very happy with the work and customer service!

Our water heater broke and was leaking all over our garage the night before a party we were hosting. Jim answered immediately, came within the hour with a new one and replaced it. Great customer service! He even came back later on because he thought something looked a little funny on one of the pipes. We will definitely be using Jim again, he even had treats for our dog!

Very unhappy with this company.  Had to call them numerous time in order to get our bill.  Never received the books they were suppose to send regarding the A/C and furnace they installed.  Had a plumber to come out to fix a leak - took 10 minutes.  He made the statement How's that for $150 dollar job.  I had an emergency call for a house in Chesapeake and the service guy had to pull the stove out, a panel on the cabinets out and spent an hour fixing a leak.  Their bill was only $10.00 more than their ten minute repair job.  Sent an email to the various contacts at the company to complain about the service - never received a reply or a phone call asking how can we make it better.  Apparently they don't care.

Easy to make an appointment. Staff on the phone was polite and pleasant. Showed concern. As soon as a plumber was available, I was contacted about the visit. The plumber promptly came at the designated date and time. Completed his work with efficiency and professionalism. Didn't waste time and was hard at work the whole time. He was very personable and respectful. I appreciate also that he cleaned-up after he was done. I am very happy and satisfied with the work done in my bathroom (replaced the shower). I would highly recommend the company to family and friends and I have utmost confidence about the great work ethic and efficiency of your staff and personnel. Thanks, guys!

Honest. Actually honest! Came out right away. Office and plumber both very polite too! Will definitely use them again.

If you need a plumber I HIGHLY recommend this place. They were  able to complete the job in a timely manner, had a fair quote and I'm beyond impressed with how the repairs turned out. 10/10 would recommend. My technician was very knowledgeable and made sure I understood what was happening the entire time. 10/10 would recommend.

Fantastic service. Dante was able to come first thing in the morning to fix the leaking faucet in my tub. It was leaking so badly that I had to turn my water off, but now, not a drop! Great communication & very responsive. Very fair price and good work! I will definitely hire him in the future--in fact, I've already consulted him on another project!

The initial call I made to roto rooter was very professional and very efficient. They took my information and sent me a confirmation email. I advised them I wanted a free estimate to have a new vanity installed in a half bath. I stated if the estimate is ok. I will move forward with install. The technician Ernie came out with very poor customer service and very poor workmanship that I later discovered after I consulted a master plumber.  A week later after my consult with a master plumber. I called roto rooter again to comeback out to fix the inadequate repair. The representative stated that the technician will be out between 8am - 10am Friday morning with a confirmation email. At 8:00am I called to confirm someone was still coming based off the previous reviews I saw stating that the technicians either do not show or they are always late. The representative assured me that they will be there in between the stated window of 8:00am - 10:00am. 10:00am comes around no one present I called to follow up with representative she stated they will be there within the hour. No one came in that hour. I called again stating the same thing. 12:30pm is when the technician finally came. Michael was a great technician when he saw what his co worker Ernie had did he was shocked. Michael knowing himself that this was poor workmanship that was completed. Stating throughout the repair why did he do this. Michael properly repaired the drains and used the correct parts. I called later to speak with a manager I was informed that she was in a meeting. I asked for a call back to discuss the issue. Still to this day no call back. I feel I should be compensated for the additional time off from work and for them not fixing it correctly the first time. This was a very poor experience. I will be sure not to use or recommend or refer roto rooter in any future jobs or repairs. Here are photos as well.

I've had two positive experiences with this company.  Both times they have a very fast response time - you can easily get someone on the phone or request a callback and I have never waited more than a few minutes.  Appointments are usually within the week of request.

Both individuals who have come to our home have put a mat at the front door, cleaned their feet and put slippers over the shoes.  Both have cleaned up if they knocked any dust onto the floors and have been very polite from start to finish.

The first issue was with one of our dual home heating/cooling elements and we called to have it looked at when we noticed our upstairs servicing unit was not working properly.  M&S sent someone over within a few days who assessed the situation and quickly was able to tell us what we needed to do - agreed upon service and repairs were scheduled for a few days out and completed without incident.  We were provided a nice folder full of information and warranty items to keep.

The second visit was this year when I simply asked for a $59 routine check and maint. of my HVAC system.  Again, the tech was prompt, friendly and very neat and tidy.  He performed the work, reported no issues, and suggested a minor elective maint. thing I could consider doing in the future for about $89.  

So far so good with M&S for me.  They're who I will continue to use for HVAC service and needs.

This review is for customer service only, it is not a review for actual service .  First issue I called 9/26 552pm, spoke with a woman said plumber would come to my home the next day but no time. 9/27 I call again 236pm woman tells me she has no record of me she will have scheduler call me right back.  No call. 9/28 I get a text plumber is come to my house today 11-3 I call them because I  have a VA appointment as I am a disabled veteran woman tells me well I emailed you at 5 am she told I'm a last priority due to home warranty