Best Drain Installation in Albuquerque NM

Hottest stretch of the summer and our Air Conditioner starts making weirder noises than usual. We called around and people were booking 2-3 weeks out. We just happened to get a flyer from our realtor that day, one that recommended a few service people, including Sky Swanson. We called. He answered. He showed up THAT DAY to check out the system.
Sky addressed the immediate issue, creating temporary solutions that kept us going until we could make a decision about:
- replacing the AC unit (for which the coolant was no longer made, so that was kind of a no brainer)
- replacing the ductwork with larger-diameter ducts to accommodate the parts of the house that had been added before we moved in 26 years ago
- replacing the entire furnace which was already 17 years old and kind of hacked together and not especially efficient
We got bids for all 3 options and ended up with one of those as-long-as projects, the short version of which is that we have a brand new heating and AC system. Beautiful work, MUCH more efficient, and we can barely hear the new AC unit, even when we're outside sitting near it.
I can't praise Sky's work, problem-solving skills, and can-do attitude enough. Super nice guy, creatively and technically accomplished, neat and considerate, and totally committed to us being happy with his work. It's been several weeks and everything's been working brilliantly.

Prompt response to Request for Estimate, scheduled for a Mon a.m. repair, even though it was a holiday (Memorial Day), completed repair in less than 2hrs, and stuck to the estimate that had been provided.  Was advised by Tech that I would be notified via email with invoice; received email same day advising that IF I didn't pay by end of day, there'd be penalty charge -- would have been nice to have understood that up front ... but, all in all, will use again in the future.

Had a great experience with this business.  I received a note from the city that I had a leak, so I reached out to Caitco via their online scheduler, and within and hour I had an appointment for the next morning.
They came out right on time and found the source of the leak, advised me to get a new fixture for the tub and they'd come back and install it.
They did not charge for the initial visit and the cost of the visit to repair the issue was less than $500, significantly less than I expected.
The plumbers who came were polite and despite having to enlarge the space and cut in to the wall, he cleaned everything up so well you couldn't tell he was even there.
Fair prices, quality work and easy to schedule.

Great service.  Was expecting a long wait for service on the swamp cooler but was able to schedule it the same day.  Technician was knowledgeable, professional and had the unit working within two hours.  When I called their main office both people I spoke to were personable and pleasant.

Needed quick response to a blown-out pilot light on a gas heater.  Louie and Sons called the day after my Yelp request and was at my home the next day.  Very professional, friendly and showed me how to relight the pilot.  Was fast and checked for carbon monoxide leak.  Was one of the most cost-effective, friendly and professional business who responded quickly.

Business is very unprofessional and very over priced. Contacted in for them to come out and my scheduled time was 2-4pm received a call at 3pm saying they will be here slightly after 4pm. I contacted in and left a voicemail at 5pm, and they did not show up until 6pm. Quote received was ridiculously high. Twice the national average nearly for the job, nearly 2x the cost for the same thermostat that can be picked up at best buy, $3850 for $1000 worth of material (which they say is because of labor but they already charged labor before). I contacted in for my parents as my parents are very old and can't handle the stress of contacting companies and was told this is not eligible for a military discount (even though my father is a 23 year air force vet) and its my parents house and the work is being done on my parents house. Very unprofessional and ridiculously overpriced.

It is now Wednesday evening. I had a leaking hose bib.  I called early Monday morning and was told someone would be out the next day between 11:00 and 1:00  (closer to 11).  We briefly discussed the issue, he gave me a verbal quote.  He seemed very friendly and willing to help.  He had my phone number and I gave him my email address.  

He did not show up and made no contact with me.  I understand that my problem was minor and that things can come up, but still very poor customer service.  I will not be calling again.

Outstanding!  Work was done quickly and professionally.  The cost was fair and the scheduling was efficient.  Definitely recommend and will be using them again!

We've used these guys several times.   They know what they're doing and they treat you right.   And you probably know that's a rare combination these days.    Don't think twice.

These guys are disorganized and it seems that they only have one screwdriver. One camera. One saw for the entire company.  They are very disorganized and the front office seems to make appts for crews assuming the one regular tip Phillips screwdriver will be available and not in Los Lunas if needed in rio rancho.

These guys took care of me in replacing a tankless water heater. Unlike dealing with the big companies this is dealing with the owner and one on one service.  I would highly recommend them.  I have used TLC and Wagner in the past and this company is much better- talk to Max

I called my home warranty company HWA to report that my evaporative cooler wasn't working and they assigned me to Ashcraft Mechanical.  After performing a quick Google search for the company and saw the sole review they had, which was on Yelp with 1 star.  To say the least I wasn't too enthusiastic about using them and decided to call the home warranty company to have another company assigned to assist us.

After 4 days of waiting for HWA to find another company we decided to use Ashcraft despite the review.  During their first visit to evaluate the problem, the techs were on time, polite and very efficient.  They told us the problem with the cooler and the it would require replacement as it wasn't worth it to fix.  By this time we had been dealing with the high heat outside and it was even hotter in our house.  The tech managed to do what I couldn't do, get the cooler to limp along and provide some cooling while they did the quote and submitted it to HWA.  HWA sat on the quote for a few days and after repeated calls the quote was approved and we called Ashcraft late Thursday to let them know as they had been calling HWA also.  Their office staff was incredibly polite and said they needed to confirm and would call us back.  In less than 5 minutes they called us back and asked if we would be home the next day, which was a Friday.  The techs showed up around noon and in less than an hour and a half they removed the old cooler and installed the new one and had it up and running.

I know the other review used HWA also, and felt that Ashcraft was the cause of the issues they experienced.  But in my family's experience, it was HWA that caused the delays and issues not Ashcraft Mechanical.  I would highly recommend Ashcraft to anyone, while advising those same people to stay away from HWA.

Diego and Isaac (Father and son team) did a great job with my faucets. They let me know what parts I needed to get, showed up on time, and finished the work in a timely manner. They also cleaned the area they were working in after they were finished.