Best Drain Installation in Albuquerque NM

Hottest stretch of the summer and our Air Conditioner starts making weirder noises than usual. We called around and people were booking 2-3 weeks out. We just happened to get a flyer from our realtor that day, one that recommended a few service people, including Sky Swanson. We called. He answered. He showed up THAT DAY to check out the system.
Sky addressed the immediate issue, creating temporary solutions that kept us going until we could make a decision about:
- replacing the AC unit (for which the coolant was no longer made, so that was kind of a no brainer)
- replacing the ductwork with larger-diameter ducts to accommodate the parts of the house that had been added before we moved in 26 years ago
- replacing the entire furnace which was already 17 years old and kind of hacked together and not especially efficient
We got bids for all 3 options and ended up with one of those as-long-as projects, the short version of which is that we have a brand new heating and AC system. Beautiful work, MUCH more efficient, and we can barely hear the new AC unit, even when we're outside sitting near it.
I can't praise Sky's work, problem-solving skills, and can-do attitude enough. Super nice guy, creatively and technically accomplished, neat and considerate, and totally committed to us being happy with his work. It's been several weeks and everything's been working brilliantly.

Prompt response to Request for Estimate, scheduled for a Mon a.m. repair, even though it was a holiday (Memorial Day), completed repair in less than 2hrs, and stuck to the estimate that had been provided.  Was advised by Tech that I would be notified via email with invoice; received email same day advising that IF I didn't pay by end of day, there'd be penalty charge -- would have been nice to have understood that up front ... but, all in all, will use again in the future.

I had a very nice fellow, Jaime Ortega come out and do a great job cleaning out a backed up kitchen sink. I was impressed with his work and explanation of what was going on down that black hole. He left with suggestions on how to avoid another blockage and made the kitchen tidy before he left. Sometimes you just need a real plumber and a real snake.

I am currently living out of state and I had a leak in our rental and Donner Plumbing came out within a day to fix the leak. I was very pleased with the customer service and the speed of which the job was completed. The price was great as well. I will always use Donner Plumbing!!

***Update***
After completing their job, they left a few things behind that they were supposed to come back and pick up. We'll it has been a few weeks, and they still haven't picked up the old toilet and concrete. They keep saying they will pick it up the following day and still nothing. Every time I open my front door I see a toilet and if I open the back door I see the left over concrete. Don't get me wrong their work was awesome, it's just the after mess that I'm still having to deal with. If it doesn't get picked I am going to have to pay for someone else to pick it up which is annoying because that's more money I have to pay for someone else to pick up the mess.

For the past 2 months, we have been having trouble with our tub. It wouldn't drain while in use. Once it started to drain, my kitchen would get flooded. We had called 2 different companies, and the first company couldn't figure out the issue and made an opening in the wall, which they didn't patch up because that wasn't their expertise. Second company came out twice, the first time the guy didn't have the proper equipment to look further, so he ended up sending a second guy to follow up. The second individual came and started it, giving us a quote and what the process was to get it fixed. we had asked him if he knew the backstory to why he was there, and he said NO. He was unaware of the situation but was quick to give us a quote when the problem hadn't been found just yet. We end it up canceling with them to look for the cause. I ended it up with Louie & Sons through Yelp and read the reviews, which made me call them. Louie came and was able to figure out the problem, which was old piping and not the right pipes for the water to properly drain. His quote was half of what the second company had given us. It took Louie and his company 2 days to finish up the work.Their work was amazing. They cleaned up after themselves, they made little to no mess, and replaced the concrete on our floor. They also found some leakage, which they also fix. We also asked them last minute to replace our toilet since it was a bit old, which they did. Other companies could just simply say we can come another day and replace that. We will definitely keep them as our go-to for any plumbing issues.

We recently moved into our house and had major plumbing issues. MGP is top-notch! They were so clean, professional, and helpful! My husband was deployed, and I'm nervous about letting people into my home, but I had no problem letting them in my home and leaving while they were here! The prices are very fair, and they offer a military discount. While stationed in Albuquerque, we will never use another plumber. I Would 100% recommend MGP Mechanical!

It is now Wednesday evening. I had a leaking hose bib.  I called early Monday morning and was told someone would be out the next day between 11:00 and 1:00  (closer to 11).  We briefly discussed the issue, he gave me a verbal quote.  He seemed very friendly and willing to help.  He had my phone number and I gave him my email address.  

He did not show up and made no contact with me.  I understand that my problem was minor and that things can come up, but still very poor customer service.  I will not be calling again.

Amazing people. Called on Sunday and had the issue resolved on Monday. Affordable prices. Justin and Arnold were great. Thanks again. Highly-qualified and highly recommend.

We called Drain Surgeons twice during the holidays once for a toilet once for our sink. Both times they were able to fit us in within hours of contacting them. They were responsive, professional, honest and fairly priced. We will definitely be using them again.

Was overcharged for a simple tankless water heater flush. Two men sent for a one person job, one who didn't do any work other than translating for the one who did all the work. Nice enough fellows but poorly equipped. Drain hose was connected without a washer and ended up spraying water all over mechanical room/garage. Call someone else.

Everything started out great until it didn't.  They wanted money for incomplete work, didn't remember what was quoted and accused me of not wanting to pay for the work that was actually done.  After pointing out specifics on quote and invoice they agreed to come back and finish.  We scheduled another appointment for which they never showed.  We then scheduled another appointment for which they sent me a $0 invoice and then charged me $250 and $20 for parts and never fully completed the work.  AVOID AT ALL COST!

I called my home warranty company HWA to report that my evaporative cooler wasn't working and they assigned me to Ashcraft Mechanical.  After performing a quick Google search for the company and saw the sole review they had, which was on Yelp with 1 star.  To say the least I wasn't too enthusiastic about using them and decided to call the home warranty company to have another company assigned to assist us.

After 4 days of waiting for HWA to find another company we decided to use Ashcraft despite the review.  During their first visit to evaluate the problem, the techs were on time, polite and very efficient.  They told us the problem with the cooler and the it would require replacement as it wasn't worth it to fix.  By this time we had been dealing with the high heat outside and it was even hotter in our house.  The tech managed to do what I couldn't do, get the cooler to limp along and provide some cooling while they did the quote and submitted it to HWA.  HWA sat on the quote for a few days and after repeated calls the quote was approved and we called Ashcraft late Thursday to let them know as they had been calling HWA also.  Their office staff was incredibly polite and said they needed to confirm and would call us back.  In less than 5 minutes they called us back and asked if we would be home the next day, which was a Friday.  The techs showed up around noon and in less than an hour and a half they removed the old cooler and installed the new one and had it up and running.

I know the other review used HWA also, and felt that Ashcraft was the cause of the issues they experienced.  But in my family's experience, it was HWA that caused the delays and issues not Ashcraft Mechanical.  I would highly recommend Ashcraft to anyone, while advising those same people to stay away from HWA.

I WOULD NOT RECOMMEND THIS COMPANY AT ALL!!!.

ABSOLUTELY THE WORST PLUMBING COMPANY I HAVE EVER WORKED WITH.

DO NOT USE THEM. DO NOT BE TAKEN ADVANTAGE OF LIKE THEY DID TO ME.

The plumbers they sent were completely clueless.
The lead plumber, upon arrival asked DO YOU HAVE A PRV? I informed him that I do not know what that is (I am not a plumber). His response was THEN YOU DO NOT HAVE ONE.

I called them to install a water flow unit in my toilet tank.
Once installed I was informed that now the water line to the toilet tank was leaking and needed to be replaced. The plumber told me to shut off the main water line for the whole house, which I did. With the new water line to the toilet tank installed the plumber told me to reopen the main water line for the whole house. Once reopened
now we have: NO WATER FOR THE WHOLE HOUSE!!

Additional plumbers showed up at the house to assess the problem. The lead plumber (WHO IS CARRYING A GUN UNDER HIS SHIRT) said that the VALVE for the main water line for the whole house was bad and needed to be replaced. They replaced the VALVE and still: NO WATER FOR THE WHOLE HOUSE!!!

The lead plumber stated that their must be ice stuck in the water line from the water meter to the house. I told him that can't be because I had water in the house at 11am this morning PLUS, it's 56 degrees out and was 38 degrees last night. The lead plumber used an air compressor to blow out the line. When that didn't work the lead plumber provided water and asked that I boil it on the stove with  me telling him again that it can not be ice in the line. After pouring hot water down the line still: NO WATER FOR THE WHOLE HOUSE.

After this FIASCO the owner of the company came to my house and advised me that I WILL HAVE MY DIGGERS HERE IN THE MORNING AND I WILL HAVE TO CHARGE YOU FOR THAT.
With that the plumbers left and NO WATER FOR THE WHOLE HOUSE overnight.

The next day the diggers arrived and found the problem...
the PRV (remember that question) valve failed and they removed it an now I have water to the house thanks to the  diggers.

It should be noted that the lead plumber had a GUN UNDER HIS SHIRT which I saw numerous times while he was working.
I have a license to carry a gun. That said: I have rules I put in effect for myself. I never go into anyone's home or get into anyone's car without them knowing that I am carrying. They have the right to know who has what in their personal space. I find it totally disrespectful to not give them that information. What if there are kids in the house???

I knew I was being over charged on the bill. When I told the owner that fact, he immediately dropped the bill by hundreds of dollars! That's the oldest trick in the book that many used car salespeople use.

I told the owner that I agreed to a bill for a certain dollar amount via the phone. However, your written bill shows my quoted dollar amount PLUS TAX but a Tax dollar amount is not displayed on the handwritten bill.
The owner said: NO TAX!

I advised the owner via a text message: Starting July 1, 2019 both in-state and out-of-state companies doing business in New Mexico became subject to a new State Tax law initiated by House Bill 6, signed into law on April 4th.
THE NEW LAW REQUIRES TAX TO BE DISCLOSED ON NEW MEXICO SALES RECEIPT.
I never heard from the owner again.

It should be noted that one of their phone numbers listed on their company letterhead is a NOT IN SERVICE phone number and the other listed phone number has a full mail box each time I called.

OVERALL, THEIR COMMUNICATION AND PROFESSIONALISM WAS AN EXTREME LETDOWN.