Best Sink Repair in Buffalo NY

I requested an estimate to demolish our old garage and build a new one. Hub came to our house and did a thorough evaluation. He even came back (the next day) with his concrete guy to look at the existing and crumbling concrete floor. Finally, he provided an written estimate for the total project cost. We haven't decided yet to do this project but I was impressed with Hub Chan. Professional and responsive.

Mike has good communication, is very personable and easy to work with.  He came out of his way on a Sunday to inspect the necessary work and gave me a free estimate and very reasonable quote.  He returned to do work as promised  and repaired a fitting between my downspout and bubbler. I am pleased with his work and the whole transaction.

I reached out to Metro West Gas over Yelp. They have been very responsive and they were able to send someone to my mom's place to give an accurate quote for the work required to replace a very old fireplace. Fortunately, they were also able to locate a new unit that can fit the small-ish space and they came to perform the installation perfectly. Could not be happier with the whole process!

Great, fast, and honest service.  A down to earth group of guys that really pay attention to the details.  They were right on time and pretty reasonably in their pricing.

I was in a real jam with frozen pipes at my old house that I rent out.  I spoke with Gino Zirpoli on Saturday and he was at the house the next day ( a Sunday night).  He was responsive and showed up on time.

He knew exactly what to do to solve the situation, as well as ideas to permanently solve the problem (including inexpensive fixes that he would not benefit from).  

Gino seems very trustworthy and I would not hesitate to recommend him to family or friends.  He was fair and reasonably priced.  It's hard to find a good, reliable contractor, so was relieved to work with Gino.

Great job on time very courteous. The price was reasonable and job was completed in a short time

Decided on a new water heater and replacing galvanized pipes in our home. Contacted Jon the plumber and got a quick response. Got a quote within a few days. Their price was much better than other plumbing outfits with them using better quality materials and a shorter time frame. Scheduled the work and it was done as stated,in the time frame quoted,for the agreed upon price. House was left neat and everything works great, Cannot say enough good things about them. The office help is prompt and nice, Derek was the lead of the team from the quote through the work and he is totally honest and trustworthy. Would recommend them to anyone!

Very reliable and was also so helpful in explaining the issues we had. He was personable and so easy to work with.

Had a horrible plumbing incident happen and they where able to get someone out right away! The customer service was extremely organized and friendly. They give you an estimated time period which he was there right away. Our plumber - Nick was very knowledgeable and time efficient. Affordable prices and I like how they have a 30 day warranty. I'm glad I chose this company!

We had our bathroom sink unplugged and a new kitchen sink and faucet installed by Frank's Mr. Plumber. Our plumber, Craig Comstock, was extremely nice and helpful and very professional! if you have a plumbing problem, call Mr. Plumber and ask for Craig! We highly recommend him!

Last year they put my Generator in. I paid more than should of. I was close to 65th birthday and was not explained about the Discount. There more fees not explained to me about the additional fees. I should went some one for another estimate. Plus They did ask me what I wanted on the new generator and they put pool lights on. Plus when I complained suddenly I got a problem. Some one reported I had Rats in my Basement. Well they were the only ones down there.  They do subtractors . I told 3 people so far not to got with them.
Ann Walsh

Wow what a liar you are! should have read the Better Business bureau reviews before calling!

I have been a loyal Reliance customer for several years.
When I needed your service's the most was on Sunday March 22 2020, at 1853 (6:53PM) when my water heater broke and started spewing hot water into my basement, building up to 2 inches in depth and damaging many items.
I called the Reliance 24/7/365 Emergency service number and was engaged with a very belittling female customer service person! As I was panicking and begging for help, this person kept saying things like: Michelle like I told you... Michelle there is nothing I can do to help... Michelle our system is down... Michelle you have to wait until tomorrow morning... Do you want me to schedule you in?... Michelle I can't do anything else to help you... Michelle you must know what is happening in the world, there is nothing I can do.
As you can imagine, this is very frustrating behavior. I am begging for help. I have a broken rental water heater, and the leak is not stopping. My basement is filling with water and I recalled the Reliance ads keep stating: Call on Reliance, we are here to help, 24/7, for you, for your peace of mind...  -- well that is not true! --
I am very aggravated, and EXTREMELY DISAPPOINTED, with how this was handled! An emergency call is put off.
I work in Emergency Response, and I tell you, If I were to not show up, I will lose my customer! And have my reputation destroyed!
What are you going to do about this?

AND this is what they had to say:

On Friday, April 3, 2020, 02:13:27 p.m. EDT, Noelle Mackenzie
Good afternoon,
Thank you for your email and feedback. We appreciate this information and apologize for any difficulty you have had.
We will be reviewing your account and concerns below. Coaching and enhancement will be provided to those involved to ensure this is not happening in the future.
To provide some insight, our systems have been down. All service agents have been manually booking service orders to the earliest availability. No heat, no hot water and leaking units are priority calls. Unfortunately, we are not always able to guarantee same day availability. We strive to provide service as quickly as possible and our call centers are open everyday including weekends and holidays to ensure customers are booked to the earliest time frames.
Thank you for taking the time to contact us regarding this.

noelle macKenzie | Subject Matter Expert

Anthony, due to the fact that you refuse to respond via text message or phone call I will be communicating with you here since this seems to be the only place you actually respond. Attached is a photograph of the documents pertaining to the legal action we have taken against you in state court from the New York State Attorney General. We have also contacted the Better Business Bureau and will be filing a local lawsuit with the Amherst Town Court. Also, due to the fact my wife's doctor has informed us that our baby is showing signs of stress related developmental issues you are no longer going to have any contact with her whatsoever. And hear me loud and clear on this... if you attempt to contact her in any way we will be filing charges with the Amherst Police Department with charges of harassment. You have caused her that much stress that I will no longer allow you to have anything to do with her. I have hired someone else to finish the job. We will see you court.