Best Pipe Repair in Buffalo NY

I have used him for4 or 5 jobs over the past 6 years I believe. iFirst  time was a new hot water heater, did within a 2 or 3 days took a couple of hours. Called him in on sump pumps replaced quickly. Whenever I have called he has come within 2 or 3 days. Recently just to do simple maintainece on a different hot water heater. while there he explained to me how this sump pump neeeded to be redone explained how to do it. I have the skills but I'm getting lazy so probably will have him do it. did one or two simple tasks. entire process done in less than an hour. The other things is he as told me about somethings and said I could do the work, explained what needed to be done, and said I could save his labor fee . Do not often find a skilled plumber that will recommend not doing the job themselves.

Great service. Readily available, prompt, clean, polite and got the job done quickly.

Very responsive it was wonderful he got the initial quote for me and then spent four hours here fixing my problem. He was very knowledgeable. I will use again if needed.

I requested an estimate to demolish our old garage and build a new one. Hub came to our house and did a thorough evaluation. He even came back (the next day) with his concrete guy to look at the existing and crumbling concrete floor. Finally, he provided an written estimate for the total project cost. We haven't decided yet to do this project but I was impressed with Hub Chan. Professional and responsive.

I was really happy with overall service. The installer was very polite and professional. They installed new lines for my gas range and barbecue and while on site also cleaned and repaired my gas fireplace. We moved into a new house which had faulty plumbing. The technician quickly noticed the problem and repaired it properly to code. I highly recommend them and they will be returning in the summer to install our new gas pool heater. Great Job Metro West. Thank You for the great service.

Great, fast, and honest service.  A down to earth group of guys that really pay attention to the details.  They were right on time and pretty reasonably in their pricing.

I was in a real jam with frozen pipes at my old house that I rent out.  I spoke with Gino Zirpoli on Saturday and he was at the house the next day ( a Sunday night).  He was responsive and showed up on time.

He knew exactly what to do to solve the situation, as well as ideas to permanently solve the problem (including inexpensive fixes that he would not benefit from).  

Gino seems very trustworthy and I would not hesitate to recommend him to family or friends.  He was fair and reasonably priced.  It's hard to find a good, reliable contractor, so was relieved to work with Gino.

We had them install some new fixtures in our tub and shower. They were on time and efficient and we are quite satisfied with their work. My wife and I are very happy with the job they did. They also cleaned up after themselves. I definitely recommend them for plumbing work.

Great job on time very courteous. The price was reasonable and job was completed in a short time

DO NOT USE! My home warrany company sent them out, so I cant comment on prices.

However, he did not fix Hot water tank properly. He replaced the dip tub.

After he replaced, he turned the flame one notch up right below the hottest setting! He never told me, which resulted in me burning my hands while washing dishes with SCALDING HOT WATER. I dont know what his reason was for doing this. The only thing I can think of he could fool me into thinking it was fixed.

Little did he know when that scalding hot water becomes luke warm while filling a 1/4 of a bathtub, I would find out.

He should have replaced the tank. Why would he not? The tank is 25 yrs old!!!

I'm sure he charged my insurance company a pretty price for a part that
Was not needed!

I am beyond upset and so are my scalded hands!

Payton from Cellino Plumbing couldn't have been more professional. We had three driveway drains plugged with water filling the driveways. Payton arrived soon after our call during a tremendous rainstorm where many communities were flooded. He worked for three hours in the rain and got all cleared out. We were extremely satisfied with this company.

I have been a loyal Reliance customer for several years.
When I needed your service's the most was on Sunday March 22 2020, at 1853 (6:53PM) when my water heater broke and started spewing hot water into my basement, building up to 2 inches in depth and damaging many items.
I called the Reliance 24/7/365 Emergency service number and was engaged with a very belittling female customer service person! As I was panicking and begging for help, this person kept saying things like: Michelle like I told you... Michelle there is nothing I can do to help... Michelle our system is down... Michelle you have to wait until tomorrow morning... Do you want me to schedule you in?... Michelle I can't do anything else to help you... Michelle you must know what is happening in the world, there is nothing I can do.
As you can imagine, this is very frustrating behavior. I am begging for help. I have a broken rental water heater, and the leak is not stopping. My basement is filling with water and I recalled the Reliance ads keep stating: Call on Reliance, we are here to help, 24/7, for you, for your peace of mind...  -- well that is not true! --
I am very aggravated, and EXTREMELY DISAPPOINTED, with how this was handled! An emergency call is put off.
I work in Emergency Response, and I tell you, If I were to not show up, I will lose my customer! And have my reputation destroyed!
What are you going to do about this?

AND this is what they had to say:

On Friday, April 3, 2020, 02:13:27 p.m. EDT, Noelle Mackenzie
Good afternoon,
Thank you for your email and feedback. We appreciate this information and apologize for any difficulty you have had.
We will be reviewing your account and concerns below. Coaching and enhancement will be provided to those involved to ensure this is not happening in the future.
To provide some insight, our systems have been down. All service agents have been manually booking service orders to the earliest availability. No heat, no hot water and leaking units are priority calls. Unfortunately, we are not always able to guarantee same day availability. We strive to provide service as quickly as possible and our call centers are open everyday including weekends and holidays to ensure customers are booked to the earliest time frames.
Thank you for taking the time to contact us regarding this.

noelle macKenzie | Subject Matter Expert

They are awful.  Our furnace and A/C unit was installed by them awhile ago (by previous homeowner).  The furnace stopped working earlier this year (April) and we called to have it looked at.  They came out and although we had let them know that we receive HEAP, the guy wound up charging us nearly $100 just to look at it and tell us what we already knew.  In fact, the guy placed paper clips into the heat sensors and actually left them in and never even put the screws back in.  He then told us we needed a new furnace for another $2500 or so.  After talking with Reps from HEAP, we were informed that we should NOT have been charged for the service call as HEAP recipients get this covered through the HEAP program.  They told us to call Zenner & Ritter and let them know they needed to refund our money.  We talked with numerous people at Zenner & Ritter about this and they said they would NOT give us our money back (And they never did!).  Also, the guy who did show up on the service call was very condescending and a total know-it-all or so he thought.  Very unprofessional and nasty to say the least.  I did let Zenner & Ritter know that I was going to post about our horrible experience online to help others avoid making a huge mistake and they're response was....go ahead....we don't care!!!  So, our advice....DO NOT USE ZENNER & RITTER....They are crooks.  They only care about taking your hard-earned money.  Your satisfaction is NOT guaranteed with them.  This company is garbage......Don't get sucked in.....you'll regret it!!!

Buyer beware!  Anthony used the pandemic as an excuse to not perform pre-paid landscaping services and lied about fines he could face if he did.  Anthony refused to mow my lawn--which I paid for in advance--and claimed that if he did he could face a $25,000 fine.  Lawn maintenance was considered an essential service during the shutdown for pest control purposes, as evidenced by the fact that everyone else in my neighborhood was having their lawns mowed by professional landscapers.  I requested my money back and hired a more reliable landscaper.  Anthony agreed to pay me back in 3-4 weeks, and it's now been over 2 months and I haven't seen a dime.  I filed a claim with the Better Business Bureau, and he hasn't responded.  The next step is small claims court once it opens.  

On another note, I hired Anthony for snow plow removal and was disappointed.  The work was sloppy, unreliable, and he destroyed my lawn along the apron of the driveway.  I would not hire this company.