Best Water Heater Repair in Boston MA

I've contacted Big Blue twice now, and both times had great experiences. The first was in response to water pouring through my ceiling... something was leaking in our upstairs shower. I expected there'd be ceiling or wall demolition involved to fix it. However when the plumber investigated it with me, he was able to trace down the leak to a spot that could be accessed without damaging the walls, and fixed it quickly! Saved me a bunch of time and money over what I was preparing for.

Most recently, and what prompted me to write a review, is that I called them back to replace an aging gas furnace. Kevin gave me a quick estimate the day I emailed (replying to my email on labor day! I feel bad that I made him work!) and showed up to assess the situation a few days later. After looking over the whole air system he actually suggested some other tweaks that meant I might be able to remove the broken furnace entirely and not need a new one! That's thousands of bucks I might be able to save thanks to their expertise and suggestions, even though they're the ones I'd be paying. :)  That warrants a 5 star yelp review in my book, and I'll definitely call them back for future work.

I asked Gregg to come to my home because I wanted him to install a new gas cooktop and also do some plumbing repairs around my home. He came by, took a look, and said it did not look like a difficult job. Gregg told me to call him after I bought the cooktop. We never discussed any prices. I have had Gregg do some work at my home in the past and he was always top notch in every way.
Two weeks later when the $1700 cooktop arrived, I called and then emailed to Greg asking when would be a good time for him to do the job. He never replied. Phone calls, email, text messages. All were never responded to. Very strange. If he decided he did not want to do the job, I think the professional thing to do would have been to just let me know.  However to simply not respond does not seem right. I have a small business myself and would never treat a customer that way.

Plumber called and said he can accommodate a last minute check-up. After arriving at the house, he mentioned that he was afraid of the dog. The dog was secured but plumber left abruptly. Plumber should have been up front with situation and say that he is leaving as oppose to just taking off. Not too happy with overall experience.

I can't say enough about these guys. I had a broken garbage disposal and running toilet. After getting stiffed by another plumber closer to my house, I called Consolidated on a Friday afternoon. They immediately sent someone over and it was fixed within the hour. Incredibly responsive and professional. Love these guys.

I have used Hinchey Brothers for many years (15+) and my mother uses them as well.  They do our plumbing, heating and air conditioning, and have replaced our water heater and furnace as well as kitchen and bathroom plumbing..  They are careful, responsive trustworthy and very easy to deal with.  I also count on them for referrals to related vendors (such as chimney work.)  They are totally reliable and I recommend them without reservation.

We have used Eric C Foster Plumbing several times. They have connected our gas range, replaced an old hot water heater and replaced a leaking thermal expansion tank. Each time was the perfect experience. They were extremely responsive when our basement filled with water from the leaking thermal expansion tank. Just what you want when your basement has been flooded and you have no water because you had to shut it off to stop the leaking.

Every time they have come to the house, all the technicians were pleasant and polite. They have always been extremely diligent and competent in the details of their work. They are professional and neat in the execution of the tasks they have performed. They also cleanup completely, with the work area being returned to the condition it was like before whatever the issue was that brought them in for service. Actually, the work spaces were left in better shape than what they found when they arrived.

Their pricing has always been good value for the product and service received. They are the only plumbing company I use. You really need to give them a call if you want quality plumbing services.

I called them and they were able to come the next day. Pedro and his assistant installed a new garbage disposal I just bought. They also installed a new dryer duct that came with my dryer. They were done in about an hour. Friendly and professional. I would hire them again.

had them put in a new boiler and oil tank they did such a great job. I could not believe how quiet and efficient they were  they left the place cleaner than when they came. All workmanship was top notch and very professional .If you need service or a new boiler these are the people to call. Thanks to all the crew and the girl who called from their office you are the best

I received quotes from several companies to replace a leaking water heater.  Welch Brothers was the only one that came out to look at the job before providing me with a free estimate.  Not only were they the most competitive without sacrificing the proposed installation of a top of the line water heater; on the day of installation, after procuring the necessary permit, they were fast, efficient, and professional.  They cleaned the area when they were done, were very friendly during the whole operation, answered all my questions, brought things up to code (i.e. signage and CO monitor), and performed a seamless installation.  I would definitely consider them for future jobs.

Andrew replied to my message in a timely manner and gave a reasonable quote.  He and Nick showed up on time and serviced our 3 hot water heaters professionally. Very happy!

I was having vibrations in my shower. Gave Frank a call and he diagnosed over the phone.  Was a easy fix by me.  Frank was upfront about it being an easy repair and not wanting to schedule a visit just to charge me.  I would use Frank in the future

Had a problem with upstairs toilet. Called 4  people, couldn't get anyone here within a week. Call Mass Plumbing and Heating, Welter came within 3 hours.  Welter was respectful of current Covid issues, he was efficient, cleaned everything up, and in general...a nice guy to have working in the house. Highly recommend! Barbara C.

My family used Charlie's services in Boston about a month ago. We called him to fix the plumbing in my aunt's bathroom, but because of unforeseen circumstances, Charlie drove all the way out to my aunt's house, but wasn't allowed to come inside.

Charlie expressed so much empathy and kindness toward my family's unique situation. There needs to be more people like him in this world. Most people would have been extremely uncomfortable, but Charlie expressed his understanding and told us to call him when we need him again.

If you're in need of plumbing services - call Charlie! He's one of a kind.

Needed a gas range removed and installed.  Pat was amazing, totally transparent with everything and very quality work.

Decided to get proactive with our 20 year old American Standard furnace. Selected Main Stream Mechanical to do the install and couldn't be happier. Technicians were very knowledgeable and professional. Very well run company with great communication. Couldn't be happier.

Service mgr Chris was very helpful and his service plumbing technician Ryan  was excellent and professional on my hot water heaters.
Will use again.

Response time was fantastic, and it was very easy to set up our appointment to get a new sink installed and a leaky toilet fixed.  Jim arrived not just on time, but a little bit early, and he worked diligently until the job was complete.  Friendly service, too.  Everything looks great, and we are very pleased with how it all turned out.  Would definitely recommend Pescatore Mechanical Contractors to others!

Mike Richard has done outstanding work at our home over the past 8 years. He works so efficiently he actually jogs to his truck and back to get any needed supplies. Mike is always timely and communicates about any issues that he finds, offering various solutions. Most recently, he put me in touch with other contractors that have also done superb work.

Forgot to mention one detail.... regarding my last post of 3/21/17... I was able to get another plumber who easily replaced that old shut-off valve section  (that was left with goop)  without having to change the entire pipeline system!  And he fixed the boiler situation!  There are good people out there... you just have to look and compare.