Best Virtual Consultations in Boston MA

I can't say enough about these guys. I had a broken garbage disposal and running toilet. After getting stiffed by another plumber closer to my house, I called Consolidated on a Friday afternoon. They immediately sent someone over and it was fixed within the hour. Incredibly responsive and professional. Love these guys.

They were able to fit me in after another call in the area.  They came in got right to work and made last minute adjustments upon my request.  I will use them again if I have future plumbing needs.

Had a problem with upstairs toilet. Called 4  people, couldn't get anyone here within a week. Call Mass Plumbing and Heating, Welter came within 3 hours.  Welter was respectful of current Covid issues, he was efficient, cleaned everything up, and in general...a nice guy to have working in the house. Highly recommend! Barbara C.

Very competent plumber and completed a couple of simple jobs (leaking sink etc.) in about an hour (maybe 1.5 hrs) but the sticker shock is unbelievable. Cant' get over paying close to $500 for a simple job.

Called Dan to install 2 toilets and he was very prompt and informative scheduling an appointment in just a few days. Chris showed up and got both toilets installed pretty quickly, even bringing shims which were needed since my flange was a little high off the ground. The flange on one of my toilets was unsecured and he also did the work to reinforce it so it was secured to the floor. Would recommend to anyone with plumbing needs as these guys are both affordable and take great care with getting the job done.

They came to my house immediately to inspect the work needed, and they came back later in the day to do the job but I  had to ask them to do it another day to run the details of the repair by the person buying my house. They understood and came back on my next day off of work and did the job perfectly. Immediate response and flexible scheduling.

I had been out of town and returned to find my AC not working. It was a Saturday and sweltering so I called a left a message after noticing that they had Saturday hours. Matt returned my call within a few minutes (I had interrupted his lunch) and was at the house within another 15 minutes. He quickly diagnosed and then fixed the problem. He explained the problem and the repair in detail before providing me with a very reasonable bill. They would be my first choice to call again for my AC/Heating/Plumbing problems.

I had a bird's nest in my dryer vent (in a spot that was not easy to reach), and Eric went out of his way to make room in his schedule to remove it, even in less than ideal weather.  I would call Mouradian again in a heartbeat.

Single digit wind chill during a long weekend froze a section of our plumbing. Upon defrosting, a section of the pipe started to leak. Come monday, we called every plumber around a 10 mile radius from us and most of them told us that they were fully booked with other frozen pipe issues during the weekend and only had availability Wednesday onwards. David from Quarry Hills gave me a text and said they had availability at 3 PM for the guys to come take a look. The guys (Eric & Ryan) came way earlier than expected at noon (1.5 hours after I made the call) to take a look at my leak.

I thought Eric and Ryan was just going to replace the pipe fittings that was leaking, but they went above and beyond to replace the entire copper pipe from first floor to basement with PEX. They also gave recommendations on what to do with the space to insulate it so that they wouldn't need to come again (at the detriment of their business). This was all done at the price they quoted me which I thought was incredibly reasonable.

I'd give them a look for your plumbing emergencies.

Christopher was awesome, I reached out to him after the plumber that was supposed to come to the house to install the new dryer became preoccupied. Christopher gave us an affordable price and showed up on a Saturday to install our dryer. I was so happy, we were out of dryer for over two weeks waiting for Sears to deliver. I recommend Christopher 100%. Thank you

Though you may receive good service, you will pay through the roof, and then if you seek feedback on why the cost is so high, the owner will yell at you and berate you.  

The service provided by Andrew Fodera, the plumber who provided my service was great. He was on time, respectful, answered questions and very helpful. However, you will pay through the roof for the service.  Andrew came to my home twice for no more than an hour each time to assist with a leaky kitchen faucet and continuously running toilet.  I was informed I needed to replace the kitchen faucet and he adjusted the chain in the tank and tightened some bolts.  Andrew returned to install a new kitchen faucet that I had already purchase.  The total for the two visits $791.96.

Feeling this was very high for two hours of work, I contacted Ron Pescatore to inquire about the bill and understand the charges. Only to have him yell at me on the phone and ask me repeatedly what I thought his time is worth.  I indicated that I expected to pay a reasonable hourly rate, but am very surprised at 2 hours of time for the work provided totaled nearly $400 an hour.  He continued to yell over the phone about the cost of his trucks and time to drive to my home stating more than an hour to drive each way.

Be advised, you are paying for labor, owners time to coordinate, drive time and god knows what else.  I take responsibility for not getting a cost estimate prior, I have learned my lesson.

I will pay my bill, but I would recommend that no one hire this company, given the high prices and the treatment you may receive from the owner if you reach out to better understand the cost.  Just know that with this company, you will pay through the roof for basic plumbing needs.

My furnace was serviced by your tech named Tony. He was knowledgeable, and efficient.
I will be using Sharp as my #1 techs!!!
Thank you I appreciate you.

Happy customer in Shrewsbury!!!

I called because my oil fire boiler stopped working and my Oil Tech could not come out. First thanks for answering the phone and scheduling the service call to fit my work schedule ! Second they came out, replaced a part and the boiler was up and running. However, shortly after the service tech left my home the boiler stopped working again. I called the office and spoke to an employee who said they would in fact come back and ensure the boiler was repaired. Sometimes the repairs are a process of elimination and I'm glad they were patient and spent extra time troubleshooting until the issue was resolved. I have heat and hot water and they delivered on their promise! Thank you!

Paul responded to my call within 10 minutes and was at my house within 20. He did the job fast and well (replacing three old smoke detectors). He is pleasant and polite and reasonably priced.  Sorry to have found him just as I'm moving away from the area!

I hired Gem, based on what most Rhode Islanders defer to when hiring a professional- a company's  ability to saturate the market with advertising!

To replace the electric heat system, we hired Gem to replace 900 sqft with gas boiler and central air. the lower level- about 400 sqft was heated and cooled with a single split air unit inserted in wall.
Total cost was $19,500.

The electric work was underestimated and I agreed to pay an additional $1500. even though contract was signed. As it's said Nice guys finished last. The worst mistake by Gem was being unreachable when I tried to contact them in a panic to find out where the gas meter was to go...as NG workers stood around with machinery, ready to go. Ultimately, based on BAD advice by National Grid, meter put in wrong place, causing a myriad of problems to follow.

Do as not to lose the reader to petty detailing, I add that Gem also knocked out part of my power for 2 days; fell through bedroom ceiling and harassed me about a $900. balance that their accounting office insisted wasn't owed.  . It actually was owed and I regret paying it, for all the aggravation, They also failed to install, as required by law, a light in the attic and ignored my request to replace a. condensation line AND gas line rotting away after 3 years.

We have had a wonderful experience at Frank Webb. Working with Ellie for our bathroom remodel has been an absolute pleasure. In particular, she has been very responsive at every turn whether it was helping us pick out fixtures, making time for another visit to the showroom, quick replies to my emails, or keeping us updated on orders. She helped make a daunting task not daunting at all. I highly recommend Frank Webb and in particular, Ellie.

I called for HVAC repair at the start of the cold weather and they said someone would be out later that day -- even giving me a time window in which to expect them. They then canceled last-minute during that window, leaving me without heat after I had already turned down other companies due to my exising appointment with them. The best they would offer as a rescheduled appointment was not for another month.

I took a chance on a company without any reviews and this is the result. Call them at your own risk.