Best in Boston MA

Called Big Blue this am and could barely get my story out before I was told rudely nothing is going to happen today' .... I replied thank you and hung up on the rude customer service ....on to the next plumber

The perfect plumber.

A true one man operation! You call and leave a message and he shows up at your house a little later. No appointments, no fuss, and when you need a plumber that's what you really want. He is pleasant, skilled, and fast.

Plus, he has an old school New England accent (baaauth room) and wears classic overalls.

I asked Gregg to come to my home because I wanted him to install a new gas cooktop and also do some plumbing repairs around my home. He came by, took a look, and said it did not look like a difficult job. Gregg told me to call him after I bought the cooktop. We never discussed any prices. I have had Gregg do some work at my home in the past and he was always top notch in every way.
Two weeks later when the $1700 cooktop arrived, I called and then emailed to Greg asking when would be a good time for him to do the job. He never replied. Phone calls, email, text messages. All were never responded to. Very strange. If he decided he did not want to do the job, I think the professional thing to do would have been to just let me know.  However to simply not respond does not seem right. I have a small business myself and would never treat a customer that way.

Commercial customer. We had one of our main wash sinks in our factory go out due to a previous plumber using cheap parts. Our usual plumber was not responding. We called J&B and they were able to come out and fix it on the same day. The gentleman who came by was courteous, professional, and did top-notch work with high-caliber all-brass parts, all done with minimal disruption to our business activities. While here, J&B also performed some additional upgrades to our other wash sinks to prevent similar problems before they occurred. We will definitely be calling J&B first for our future plumbing needs! Thanks!

If I could give him 0 stars, I would have but there was no option.
Had problem with my shower valve going around in circles without shutting off.
Called this company because I read so many positive reviews.
Right off the bat, just by looking at the picture that I had sent him over the phone, he said that he will have to cut the back wall to access the shower because it's too old to replace. ( house was made brand new 2007 )
The quote was 1875 and change.
Here it is.
Good morning,
Following is your quote to complete the installation of your new tub and shower valve.
* Open the wall in back of the shower valve.
* Install two new isolation valves.
* Supply and install new valve with integral stops and related piping.
* Supply and install one new excess panel.
Estimated time for completion. 5-7 hrs
Quote: $1873.20

I called pupalo and sons, sent someone right away and the culprit was a plastic case with its teeth worn out.
Cost ? 94 cents.

Consolidated Plumbing is simply the way to go.  They are professional, show up on time, do great work, and leave little to clean up.  I was recently gutting our upstairs bathroom and could not figure out how to move the traps for a new double vanity.  I called them on a Friday morning at 9 and a plumber was there by 10:30!  I have used them for three total jobs and they have been great every time.  They may cost a  bit more than other places, but the professionalism is well worth it.  Don't cheap out on plumbing.

Needed a natural gas grill hooked up. Took a chance to call on Sunday and Wayne was here within 2 hours!! Professional friendly and great job! Explained the breakdown of the fees (and there was no upcharge for sunday or showing up so quickly). kept his number as he will be the first I call for any other plumbing needs!!
Happy Customer

Heard of this company on a neighborhood feed.  Spoken of very highly by several folks.  Had a plumbing issue and called Monday morning.  Dave showed up the next day.  Replaced a 26 y/o frozen shower valve with a brand new one and was here and gone in 45 minutes.  As nice and knowledgeable a fellow as you could want.  Just got the bill.  Very fair.

1)  Quick response
2) Super qualified and nice guy-tradesman
3) Immediate and perfect repair
4) Completely reasonable bill

Am I missing something?

Always top-notch. Scott responds to calls quickly, is up front about everything involved and 100% professional. My go-to guy and when something goes wrong (I manage my condo association, so I deal with the whole building as well as my own space) I know I will have a solution qickly at hand. When COVID is over I hope to have him in to do some non-emergency work. Scott is the best.

I had a leaking pipe, or so I thought.  I called and Brian came out same day, diagnosed where the leak was really from and he found a leaking toilet seal and flange issue.  He quickly fix the problem.  Great service and workmanship at a reasonable cost.  I will use Damaso again.

Mario showed up within a couple of hours and price was very reasonable.
Thank you!

James

I have used Hinchey Brothers for many years (15+) and my mother uses them as well.  They do our plumbing, heating and air conditioning, and have replaced our water heater and furnace as well as kitchen and bathroom plumbing..  They are careful, responsive trustworthy and very easy to deal with.  I also count on them for referrals to related vendors (such as chimney work.)  They are totally reliable and I recommend them without reservation.

Used them twice. First time was a simple valve replacement. Second time was to fix/replace a toilet wax seal that another plumber had screwed up.
Plumber and his assistant arrived early and went right to work. Did excellent job. Plumber explained the wax seal had rotted out. Previous plumber should have replaced it.
I definitely would recommend Foster to anyone.

Jonny and his team were FANTASTIC! I have worked with other plumbing companies in the past and by far Rami & Sons were my best experience. I had a big leak and old pipes in my house and Jonny came by and stayed late figuring out the problem that I was having, he made me feel much calm and comfortable and more importantly, they did a GREAT job! My plumbing is working great now and he even recommended someone who could help me with other issues around the house. I highly recommend them to anyone who is looking for a reliable company.

We used Malcolm two years ago when our basement flooded from 3 days of CONSTANT rain -- Kenny (I think that was his name) spent 3 hours in cold water changing out our sump pump.  He left to take care of another emergency, then came back to finish it up.  He essentially rebuilt our sump pump while standing in several inches of freezing water, and he did a great job!

Because of all the bad reviews I didn't call them again until a few weeks ago, when our upstairs neighbor discovered there was a gas leak in our basement, and nStar turned off the power to our unit (on the coldest day of the year!)  They came out immediately -- having gotten the call at 4:00 pm on a Thursday -- and were back at 8:00 am Friday morning.  They spent 5 hours, found 7 leaks, and fixed 'em all.  They dealt with the Cambridge inspector and nStar, and by 6:00 pm we were leak-free and had the power turned on.  We had called other plumbers in the previous year because we thought we smelled gas, and everyone swore to us there wasn't a problem.  Malcolm & Son were the only plumbers who seemed willing to tackle it.

I think these guys are terrific, and if they're not always the friendliest and most polite people, who cares?  They do messy, difficult jobs and they do 'em great.  I really recommend them.  They're the only plumbers I've ever used in Cambridge who always show up when they say they will.

The actual plumber that came to my house was great, he showed up early, fixed everything, was very nice and effiicent. troubles came when the bill came and i was charged for an extra half hour. i talked to several people at the office who wouldn't help me get it resolved. in fact, they were somewhat rude and condescending on the phone. finally after complaining to several people, someone finally called the actual plumber who was at my house and vouched for the correct time. they ended up taking the extra half hour off my bill. but, it was a lot more stress involved than it should have been. if you work with these folks, make sure you pay the plumber when he's at your house, so there's no confusion on the bill.

Please stay away from this unethical company. The manager Rick was not only rude but also lack of basic ethics. This morning, when he called to ask me for payment for a 3-hour job --replacing a transformer for the heating system in my rental property. I told him please send me the invoice and I will mail you a check. He replied if I let everyone do that, I would go out of business. When I asked him to explain what was done and please at least show me a job order and a photo of the replaced/bad parts and I would give you my credit card info. Then I left home and started driving to the site. While I was still driving and wasn't able to answer his call, he left me a voice message saying if you don't call me back I will ask the plumber to put back the old parts and leave you with no heat. And within less than 30 minutes I parked my car and only found out that they already removed the parts and left my tenants in the cold. What kind of company would treat customers like this? This is absolutely unethical. Before they showed up this morning, we at least had some heat, but now the heating system does not even turn on. I don't know what they did and why it took them 3 hours the first time and only a few seconds the second time. First they wanted to overcharge you, and when that failed they just did more damage to your system and more inconvenience to people. What bad news!.......Soon after that I called another plumbing company, Winters Plumbing and Heating. They sent a technician over and inspected the heat pump, and concluded that the system was messed up and beyond repair.

Response time was fantastic, and it was very easy to set up our appointment to get a new sink installed and a leaky toilet fixed.  Jim arrived not just on time, but a little bit early, and he worked diligently until the job was complete.  Friendly service, too.  Everything looks great, and we are very pleased with how it all turned out.  Would definitely recommend Pescatore Mechanical Contractors to others!

I was utterly shocked by the way I was treated by a representative of this plumbing company. Our landlord set up a service call with them, and the experience I had with them was so surreal, I almost didn't believe it could have happened. A man driving an ad-wrapped sedan (who my landlord later identified as the OWNER of the company) arrived at my door this morning. He wasn't wearing any kind of indentification, and his car didn't say anything about plumbing - the ads were for a realty group. I smiled and opened the door and said, hello, how can I help you? He didn't identify himself or greet me in any semblance of professional courtesy. Instead he basically pushed his way past me through our door, then stopped at the open bathroom door and brusquely asked, Why am I here? I was already flustered by his manner, so I haltingly tried to explain that the issue is above the rotted ceiling panel. He didn't let me finish. Just said, I don't have a ladder, and then as I tried to respond that our landlords upstairs have one, he interrupted to say incredulously, I don't have time for this. I'm not dealing with you people. He pushed his way out and as he went, he told me that the real reason he was leaving was that I had offended him. And how, you wonder? Because I put a note on our bell which said (verbatim) Plumbers: Please don't ring the bell. Knock lightly. (Baby is asleep). Thank you!!!!!! He yelled at me from his car that if I didn't want to turn off the plumber, my note shouldn't have had an 'S' - it's plumber singular, not plumbers with an 's'. I was so confused by the encounter that I didn't even realize he was serious. But apparently I had somehow broken a cardinal rule of etiquette in his book and deserved nothing but his utter contempt. I wouldn't believe my experience if I hadn't been the one it just happened to.  Suffice to say I called our landlord and let him know what had just gone down and he promised that he would never call the company again and also let his other friends who are homeowners know to do the same. Regardless of what quality of work this company may or may not do, the unbelievably unprofessional and downright mean actions of their owner speaks volumes about who they really are and how much they deserve future business.