Best in Tulsa OK

Long ago and far away . . . okay, technically it was about 10 years ago and in Midtown Tulsa, I lived in a cute little apartment and the toilet developed a leak. The landlord called out plumber JR Cross. Cross made an impression because (1) he showed up at the time he said he would, (2) he fixed the problem quickly, and (3) he was polite and professional. I told myself if I ever owned a house and needed a plumber, Cross would be the guy I'd call.

Well, all these years later, Hubbie and I own a home in South Tulsa and a couple days ago, we had trouble with one of the toilets. I left a message at the office number at about 4:45 p.m., heard back within 5 minutes, and Cross was available to come out the next morning on the way to another job. He was at our house at the appointed time, fixed the problem (plus another small glitch that he found), charged us a reasonable fee, and was on his way in just under an hour. He was respectful of our space, took his shoes off at the door (it was a rainy day), and left no mess behind.

Absolutely recommend Cross Plumbing!

Needed some electrical work done after I had my HVAC ducting rerouted through my bathroom. This required me to change my lights over my bathroom sink into a vanity light that hangs above the wall mirror...
They called me back on a Sunday to schedule for the estimate and to do the work. Elijah showed up promptly and was very professional. We have a hard time getting work done near Cleveland, OK let alone without scheduling weeks out and without making multiple trips offsite for basic supplies.

They do have an odd proposal of estimate system where you are offered to pick between different levels for what you ultimately wanted them to do. I chose what was called the Bandaid which was the work I expected that came with a 30 day warranty up to a Platinum level which included the work I expected and various safety checks, return visits on work and years of warranty that I found unnecessary. The name Bandaid might throw people off but there really was no other acceptable option for the work I had done.

Overall, I was pleased.

Called Duvall on a Sunday expecting that I would have to wait until Monday. Hunter called right back and was at my house in just a few minutes. Hunter fixed the issue quickly and the cost was what you might expect for a regular week day call. Highly recommended!

Scheduled an appointment 4 days ago. Was given an 8 hour window, from 8 am until 5 pm. I contacted the company at 1:30 pm to check status and was told I was next on the list.
The plumber called me at 4:30 to say he had 2 more jobs ahead of me and might possibly make it between 7 and 8 tonight.
I canceled.

The landlords called this plumbing service out and I am so glad. Julie, the dispatcher called to schedule an appointment; she is very professional and most of all flexible - very easy to understand AND she was pleasant. She sent out Eric who exudes charisma plus knows his way around plumbing. Very patient with my questions and replaced the old fixture as promised; no problems since. Don't know how much it costs because the bill went to the landlords. It was definitely a good experience because this man knows what he is doing.

This company came out the summer before last to repair a clogged drain. It took them two days to unclog, but in the process they Roto routed through pipes underneath my house causing a major leak and made it to where my underbelly of my house became saturated with water from the pipes they cause the leaks in. Because their repairs did not hold, we are now looking at a very major repair. Also as a result of them cutting the bottom membrane open we are going to have to replace the bottom membrane. After they completed the work, I waited for their bill to arrive listing exactly what they did. several weeks went by and I was unable to get a response from them with an itemized statement. I never received a bill from them. This showed me that they knew that they had done damage on the underside of my house. I would not recommend this company to anyone at this time.

Had a leak at my toilet wall shutoff. Devin quoted $50-75 for the job, later explaining that quote was just the service charge. He removed the shutoff valve & told me it would be $250-300 to repair the problem. When I challenged that price, he agreed to only charge me $200, if I don't give him a bad review. I agreed & he put the old valve back on & replaced the hose to the tank.
Today it's still leaking, so I called a reputable, licensed & bonded plumber to make the repair. He completed the repair in less than 20 minutes (compared to approximately 90 min for this faulty repair) and charged less to do it.
Lesson learned - don't assume all plumbing companies have licensed & bonded plumbers.

I came home to find my back yard destroyed by these people. Neighbor had a sewer line issue and neither neighbor or this company had the decency of giving advance notice about this issue. They destroyed my yard and when I spoke to the owner, Christopher Walls, he was completely rude and had nothing to say about advance notice.