Best in Tulsa OK

Greg was supposed to come by yesterday afternoon.  We waited all day.  No Greg and no phone call.  After 5:00 PM, we finally got a hold of his wife and she couldn't get ahold of him either.  Apparently he was at someone's home and didn't have his cell phone.  

We made arrangements for him to come today.  We asked Greg to adjust the flapper for one toilet and look at another that is known to run on occasion.  He said we needed to buy two new toilets and called a showroom to arrange for us to visit, telling them he would be installing them.  

We also asked him to screw on something to increase the water pressure in our shower and to install two Delta faucets in the bathroom which came in a kit with everything he needed.  At some point he left the house. When he came back he said he had gone to buy some metal push pop ups because he didn't like the plastic ones that came with the kit.  He said the plastic ones wouldn't last 6 months but did not tell us he was going to the store or why until after the fact.   The parts in the kit include a life time warranty so I'm not sure why anything would have to be swapped out.

In our area Home Guide says that installing faucets can run up to $250.  There were no problems with the installation on our end aside from the plastic pop ups.

Greg charged us $580 because he charges by the hour ($180) which included his visit to the store.  He could not give us a receipt for his work (his book was in his other truck) nor did he give us the store receipt for swapping out the push pop ups he took with him.

I had to ask for the original faucets back and guess what?  The pop ups were missing.  I'm not even sure the faucets he install were the ones I bought.  They look entirely different than I remember.  I had to asked him to bring the boxes (with the lifetime warranty) that he took with him so I can verify these are the same faucets I bought.  

As he was leaving, some other plumber pulled up behind him.  It looked like he had given my old faucets to him.  I had to ask for everything he left as he just walked out the door after I wrote him a check.  My husband later told me he had told him to tear up my check because he wanted to use a credit card.    

Greg seems like a pleasant enough guy but no one can afford people who are installing facets for $580.  No water had to be turned off.  No issues on our end to explain it.  Just a plumber with an hourly rate that triples what I received as a Senior Project Manager in a fortune 500 company in healthcare and a lot of oddities that are hard to explain.  

The faucets he installed worked.  That's about all I can say.

Our AC wasn't blowing cold air, so we called to have someone come out. Less than 24 hours later we had someone out to our house. He immediately recognized the problem and was quick to solve it. He gave helpful information about what we needed and was not pushy to get us to do anything unnecessary. Only took him about an hour to replace the parts needed and clean out the AC Unit. Great service, very friendly and professional.

Excellent Price & Service! I was searching for a plumber that could do leak detection and contacted these guys! They were honest, quick and professional. They found the leak and exceeded my expectations for an affordable price & great service! I strongly recommend you give these guys a try!

Mike McGhee, the owner of Phoenix Plumbing Works went above & beyond to help us fix a bad problem. All of our sinks (kitchen & bathrooms) & washer became backed up. We had called another plumber. After he tried to snake out our sewer line, he was unsuccessful in clearing the line. He said couldn't fix the problem and just left us with the same problem. This is a very unsettling situation. When a professional can't fix a problem & you are stuck like that! Mike from Phoenix came out that same day, worked about 30-45 mins getting the sewer line snaked out until he was able to get the blockage cleared. I was so, so grateful to him for his responsiveness & diligence getting the job done. I highly recommend him!

Freedom has saved me twice in the last year....once when my heaters went out during that horrible ice storm in Dec 2022 and again now when one of my A/Cs went out. They were able to get me in quickly, and their prices are incredibly reasonable. You never realize how important it is having a trusty HVAC person until you actually need one. These are my go to guys.

Kit always responds to calls quickly and dependable. His pricing is fair and he's the only plumber in my Contacts

Bathroom fixtures replaced:

1.  Speedy and on time arrival!
2.  Fully prepared and equipped for installation
3.  Greg, the owner and his son-in-law (install team) very cordial and worked together well!
3.  Proper testing and clean up was beyond expectations!
4.  I'd be pleased to answer questions and would not hesitate to request there service again!
5.  Prices:  Very reasonable for the work completed in a timely manner!

Chris & an apprentice arrived quickly & made the needed repairs in approximately 20 min. Great job!

First problem, he came out to look at the problem we were having and charged us over $150. for a quote and didn't take that off the price if he did the work.  
2nd problem, he finally came to fix our plumbing problem and charged us $300. more than the quote.
The worse part, he didn't fix it properly. It has been a year plus and the problem continued. We called Joel's several times with no response.  We finally called another plumber and he actually fixed the first problem and fixed several things that Joel's did wrong and two of those things were against code! it is very frustrating when you pay someone for a service and they just don't care about the customer or their safety.  Yes, I said safety because our sewage had actually been vented into our home and was making us sick.
I do not recommend Joel's Plumbing and I tell everyone that ask for a recommendation...Do Not call Joel's Plumbing and Drain in Pryor!

Would not consider this business ever again. He came to inspect a gas leak and didn't bring any tools and told me he'd come back the next morning and has not returned any calls, texts, or emails. I do not recommend. He is very unprofessional.