Best Thermostat Repair in San Antonio TX

Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly.  We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!

My AC unit stopped working during the night. My husband called Eveflow services and was able to get an appointment that same day. Technician Seth was able to diagnose an issue with one of the motherboards not receiving power. Technician Seth was able to find a replacement from the manufacture, he drove and picked up the part. After 30m he came back and replace the part in just 5 minutes. My AC is working like new! He was also very knowledgeable on how my AC unit worked and educated us on maintenance routines and how our overflow pipes transverse throughout the house. Highly recommend this service!

Very professional and for a great price. Arrived at estimated time given. Tech gave explaination of the problem in a way that I could understand and fixed it in a timely manner. When I called to see about getting someone, the lady was very friendly and helpful and very understanding. You dont find that any where any more. I will recommend them to my family and friends. Great, professional, friendly people who go beyond.

1st call was very good to come install 40gal water heater. they were curtius and prompt in coming. the price was almost $3000 which as horribly high but was needing one installed.

This review is in regards to the unprofessional customer service I have received with two different scenarios.  I'll preface that I have never used any of their services this review is solely for the customer service of trying to obtain their services.  

My first instance was when I had ABC come out to give me a quote on installing a water heater.  They came out and gave me the quote which I thought was a fair price and I decided to go with them.  When I called the salesman back to schedule the service, he never responded to the three times I called nor my voicemail nor an email I sent.  At that point, I decided to go with someone else.  

Fast forward a couple months, I needed pest control service on a monthly basis, as well as, going around the house and repairing any holes.  I decided to try them again and someone came out on time, I received the quote and again I decided to go with them.  I called the salesman again three times before I finally got a hold of him so he could answer my questions and I could set up the appointment.  I luckily was able to get him on the phone where he said I would receive a call from the scheduling department.  Three weeks went by and no call to setup an appointment.  I got upset enough I called their main office so I could speak with a supervisor and was told I'd get a call back.  A supervisor did call me but not until the next day.  He left a message and I called him back that same day and tried to leave a message, but he had some weird automated message.  This was last week, and I still have not heard back from them.  All of this just really makes me feel that they don't value customers or their business.  Really just a don't care attitude.  I guess they have enough on their plate where they don't care about getting any new business.  If I was the owner or manager of sales, I would be extremely upset as they lost two big deals that they could have easily had if they would have just contacted me back.  I have definitely learned my lesson this second time and will never call them again for any service and will not recommend them to anyone who asks me.  I wanted to write this review that hopefully someone higher up will see this to then make improvements.

This was my first use of Shafer Services for plumbing instead of heat/air. I am happy to report the same quality and promptness exists. Larry repaired both outside faucets and natural gas hot water heater vent

Mark came out to assess a leak that home insurance requested.  He was incredibly helpful and despite the fact that our kitchen has been demoed he was able to look at our equipment and make an assessment as to the root cause of the leak and walked us through his process of elimination.  He also taught us things that we can look for in the future to detect leaks.  He was incredibly patient and answered any questions we had.  Very clear and up-front communicator, we really appreciated working with him.

Jeff came out today to fix a light in our closet that kept burning out. He called ahead to let us know he was coming, showed up on time. Explained and fixed the problem. I would definitely recommend there services. Great job.

Thanks Jeff

Charlene O

I am totally upset.  I purchased a brand new unit 2 ears ago and now I found out that if I do not pay Jon Wayne a monthly fee, I do not have access to the thermostat because it is a Building 36 which is tied to Jon Wayne.  I was not happy with having to pay monthly service fee on a brand new unit.  I was also sold by the sales representative who stated that the unit I needed was much larger than I needed (more expensive) and was told it would be much quieter then my old unit and it is not, in fact it is louder.  I was warned after the fact by several friends that I was not going to be happy with Jon Wayne, but it was too late.  I hope this helps others.

Because we had a previous experience with Will's All Pro (who merged? with Goettl), we called 2/17/2021 for emergency repair of a frozen pipe in our ceiling.  We were told they'd have someone call to schedule.  Never happened.  We ended up making a temporary repair ourselves while we waited for insurance to settle.  Called  3/5/2021 to schedule one of several estimates to determine who we would use for our LARGE repair ($$$).  Scheduled for 3/9 1-3pm.  No show by 3:30 so we called to check & were told tech was running behind.  Rescheduled for 3/10 11am-1pm.  Again, no tech by 1pm.  When we called to check, we were told the tech was running several hours behind.  While we realize that there was widespread damage in our area, NO OTHER company (big or small) is having this kind of difficulty with scheduling estimates.  My husband lost MANY hours at work waiting for their technicians.  They've lost any opportunity for our business, EVER.

I am a long-time customer of the Beyer Boys and can not sing their praises highly enough. They always figure out a solution and make sure the customer is 100% satisfied before they call the job done.