Best Thermostat Repair in San Antonio TX

Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly.  We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!

George came by to fix my bathroom fan. He took the parts from multiple fan units and created my own custom fan for my bathroom in about 30 minutes. The suction on the fan is great and there is a huge difference in the quality of the air after a shower as the mirror is less foggy and it seems like the airflow is circulating exceptionally. George is a class act and his work is impeccable. I will definitely recommend him and his crew to anyone.

This is the second time I have had to use Guarantee for service and both times we have received excellent service by the technician Bill. This time he had an assistant with him. We had a clogged drain and he listened carefully to my description of the problem and you could see him thinking as I was talking. Because we live in a mobile home, Bill has a unique perspective because he has lived in one, too, so he is familiar with the issues of mobile homes. He then went out to our clean out plug and started his investigation and easily saw that the problem was downstream of that point and it was the park's problem. He then went over to the park office, explained everything to them and got a commitment from them to fix the problem. Then he came back in to my wife and I, explained everything to use, told us we were only liable for the service diagnosis charge of $39.95. We gladly paid him, chit-chat for a minute or two and said we'd see him in two more years. Don't hesitate to use this company.

I had estimates from 7 different companies, and some of them ghosted me rather than come to the appointments even for the estimate.  Then finally called 1st Call and realized why it should have been my first call!  Josh and Joel came out and gave me an estimate to install a propane line for my new stove, and then set the appointment to do the install.  They were very professional and cordial, and did a great job, offering suggestions that worked better than my original plan.  I needed them to come back again to make a modification after the propane company did their part, and they were prompt, friendly and efficient in their work.   Yes, maybe a little expensive, but it think in this case I definitely got what I paid for.

We had been watching the dry rot under our front eaves get worse over the past couple of years, but did not know whom to call for a fix. So I called ABC, whose folks do a good job on our plumbing and HVAC and asked if they had a repair guy. Humberto did a great job in a few hours. The wood he got for the fix was the only cost add-on and it was reasonable in price. We already had the primer and exterior paint. He did a better job than I had done on a similar project at the back of the house.

John B. came out for us.  
Very friendly and personable.
Prompt, efficient work.  Very respectful and polite.
Would use again any time.

This morning my toilet started leaking pretty badly. I called 1st (on a Sunday) to ask for an estimate for price and time. There was a $100 fee for them just to show up during overtime and I accepted as this amount was on the lower end of the quotes I had received from other companies. Shawn from 1st was at my house within an hour of me setting up the appointment. He was very professional and fixed my toilet quickly. I had to pay the overtime fee plus the parts and labor. Overall I think it was a reasonable price and I appreciated Shawn arriving so quickly.

Fox just finished replacing our complete HVAC system including ducts and everything.  They did the job quickly and according to schedule.  The guys doing the install were great.  They left no mess and made sure the doors stayed closed so the cat didn't attempt an escape.  So far the system seems to run great.  We are having them do some major electrical work next week and anticipate the same level of professionalism.  

I highly recommend them to anyone needing repairs.

Incredibly disappointed with this company! I had a service appointment scheduled ahead of time, over three days, and on the day of the service, at 3:46, after I had already left work, since there estimated time for service was between 2-6, I received a phone call asking me if it would be OK to reschedule. I informed the representative that I couldn't continue to leave work to accommodate their service technician since I had already left to attend to this appointment. I was then informed that the technician would continue to work and make it to our appointment but it would be closer to 6pm. At 630pm I received another phone call tell me that the technician would not show up after all. I requested to speak to management as I did not feel that my time was valuable to them. I was refused the opportunity to speak to a manager. I don't understand what serious company would do this to their customers. Why can't they call the customer before they set appointment timeframe to avoid wasted time and money? This is really frustrating and ridiculous. It shows this company has no regard for their customers time and employment. Very disappointed!

Update: as of Saturday morning I still have no resolution to my complaint. This company continues to disappoint! Jon Wayne Service Company I have been waiting for over 48 hours to hear from your management team. So far my experience with your company is so disappointing. You have shown zero concern for the interests of your customers. What a joke!

Their plumbers charge around $4000.0 for a water heater, their AC units are around $14,000.00 stay away their quality isn't worth it also if you call for a repair they will send a rookie who knows nothing and they will tell you you need a new unit this company is unethical, they are managed by money hungry managers who will try to get you in a desperate time, shop around especially if you a new to town

It's 19 degrees outside and only getting colder, currently 9:30 pm and just found out not to long ago that my furnace ignitor went out. I called and checked if they have the part and they do, but refuse to sell me the part. Are you kidding me, it's 2 screws. You expect me to pay y'all to come to my house and screw in 2 screws. Naw, my wife and myself will brave the dropping temperatures until Thursday when our ignitor comes in the mail.  Screw yall

If I could give you 0 stars I would.