Best Electric Water Heater Inst… in San Antonio TX

I contacted Anchor Plumbing on a Saturday, and within a short time, Paul the Owner responded back. I explained the work that needed to get done, and his quote was inline with what other plumbing companies quoted me. I appreciate that he messaged me back on Yelp and had called me back. On Sunday, I reached back out and scheduled work for later in the week. Paul confirmed the date and window time on a Sunday afternoon and followed up the day before work with a more concrete time. On the day of, Henry called and said he was 30 minutes away. Henry was very nice and professional, and he took care of the three plumbing items that were needed in the house. The final cost was still inline with the original amount quoted over the phone (although they would have discussed additional costs if the plumbing issue was a different issue than originally expected). We would be happy to use Anchor Plumbing in the future, and we're glad we chose them for our recent plumbing needs.

On a Friday night my tenant called stating that there was an unknown leak, she stated, it sounded like it was raining inside, and the ceiling in the living room was falling down. I was frantically calling emergency plumbers and I left a message with Plumb Smart (not expecting a call back). Within ten minutes I received a call back and within an hour the owner, Adam, was at my house! He was genuinely  empathetic, kind, knowledgeable and thorough. He immediately located the leak and arranged to have the repair made the next morning. He referred me to a restoration specialist, who is also awesome, and they were there the next day as well. Since I am out of town, he sent me photos of the damage, the repair and the cleanup. Adam communicated everything that was happening at my house and was super helpful. After the repair was made, the bill was incredibly reasonable.  I have several rental properties and have dealt with many different plumbers but I have never had such a positive experience. If I could give them 6 stars I would!

The service was expertly done, Tsanko had all the parts needed to repair a non-working water heater, completed the job in less than an hour and called before the appointment and asked if he could arrive early.  Finally, since he was so fast he gave a discount on the parts (cost only!!).  
Will not bother calling any other plumber in the future.
As several others have said, five stars is not enough!

Super friendly and responsive.  All prices quoted up front and transparent.  Honestly, I felt like i was dealing with a family member or a friend.

Blue Lion Plumbing did an outstanding job installing my custom fit water heater. Martin brought to code an outdated heater with brand new pipes, drain and of course the heater itself.

The job required quite a bit of additional work and extended time to complete. Fantastic service from Blue Lion and no add on costs and no grumbling just absolute positivity !

Great company and I will have all of my plumbing needs met by Blue Lion in the future!

Let me tell you why Ryan H. and A&A Plumbing will be our sole providers of any service needed:

Came home from vacation to see a leak coming through our laundry room ceiling as well as our water softener stuck in service constantly draining.  My initial reaction was to run around like Macaulay Culkin in Home Alone.  Called A&A and they sent Ryan out.

First, customer service is top notch. Not only do they stick to their times, they text you with a picture of your technician along with a link to track them.  

Next, Ryan showed up with Joe to check everything out. Everything they do is quoted and shown via their iPad. All pricing and services. Well bad news is my Master Bathroom flange was broken causing the leak. Good news is Ryan saved the day and explained what happened and what needed to happen. The water softener was a Kenmore UltraSoft 275 and beyond repair. Ryan showed me options and was not pushy.  He said I could go to Home Depot and grab a softener off the shelf and install it, or have them put a system in. Explained the pros and cons of each without being biased. He really puts the ball in your court while making professional recommendations.

Ryan and Joe left with the intention of coming back for the toilet flange fix later in the week.  I called A&A back and said I'd like to do the water softener as well. Not a problem, we'll take care of it was the response from dispatch. I cannot emphasize how customer service oriented this company is.  Thank you, please, may I, etc. They are just complete professionals.

Now, we weren't planning on replacing the water softener at the same time, but they really do have great pricing.  That on top of having a real system in place versus a throwaway softener in place made the decision easier.  

Two days later Ryan and Joe show up right away per our appointment.  Joe immediately started work on my toilet flange while Ryan replaced the softener.  My old softener was put in as if I (minimal to zero experience) installed it. Ryan reworked the valves and pipes and it now looks like it's part of the house instead of some haphazard addition.  Joe knocked out the new flange and everything was cleaned up.  Ryan debriefed me on everything and what was next. Explained and pointed out potential issues that may arise that they saw when working. Not plumbing issues, but when I redo to master bathroom, I'd need to replace the subfloor due to water damage, etc.  Ryan immediately set up an appointment to come out in two weeks to make any adjustments to the softener if needed.  Awesome!  I have other things that need to be done and am excited to have someone that can take care of it quickly, professionally, and at a great price.

My experience echoes many of the reviews and I stand by this being a 5 Star company.  It is so often we feel we get 'taken' when plumbing problems arise. A&A Plumbing is what companies should strive to be like. They keep you informed without feeling dumb. Everything is competitively priced and their #1 goal is your satisfaction.  Although I do not want any emergencies or issues to come up, but if they do, I know who's number is saved in my contacts.

Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly.  We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!

I've had to use CMC 3 times in two years. They respond very quickly each time. Very informative, professional, and fast. I highly recommend them.

I have been dealing with this company almost from their inception. They have always done excellent work for me and they continue to do so up until today when Mr. Austin Cantu came by and helped me with my garbage disposal.  Through the years they've done many things for me including installing a new sewer line.  I highly recommend this company for all your plumbing needs.

Been without hot water for 5.5 weeks from the snowstorm waiting around for another plumbing company (with bad response time and attitude) to get inventory on the same tankless water heater we had. I ended up calling around town to distributors and found my own unit that I purchased and started looking for licensed plumbers to just install. Braulio was the quickest to respond with SAME DAY SERVICE and A REASONABLE QUOTE during these tough times!!!

On top of that, he showed up ON TIME if not a few minutes before the time he estimated! We finally had hot showers after he completed the removal and installation.

Thanks Braulio.

I called Abel on a Sunday afternoon. He returned my call within an hour and moved some things around to come down the next day during my lunch hour. He was easy to talk to and explained everything to me before making decisions. He worked quickly, everything looks great, and he takes online payments! He will definitely be my go-to plumber :)

Daniel unclogged my bathroom sink and did a great job. He was on time, left a clean workspace and diagnosed and fixed the problem in a professional manner.  He also left me with some tips on how to prevent the problem in the future.

The pricing was also fair, and they gave me a few estimates based on the possible problems that they may encounter, so everything felt above board.

I will definitely use them for my next plumbing tasks.

One The only plumbers in the entire 5 county residence.He's fair and honest. A  plumber who made us feel as if we were life long friends... Dependable good  plumber with  experience I have come to rely on!!!

I would call a different plumber if I were you! At first he seemed very reasonable and nice. He told me he would only charge me for his time and not mark up the equipment he had to purchase in order to fix my water heater. Near the end of the job he stated how much he spent on the equipment, which was substantially higher than what he quoted me so I asked for him to provide me the receipt. He then got very angry and told me he would try and get it for me. Shortly after our conversation he emailed me the receipt from Winsupply and something seemed off. I then called Winsupply and asked them to send me the receipt with the same purchase order. The receipts were the same except for the amount of the pump being substantially less than the receipt he provided me. It's not my place to say if he doctored the receipt from Winsupply but obviously something doesn't add up (please reach out to me if you would like to see the photos). After the job was done, I confronted him to try and understand the misunderstanding and he got furious and threaten to call the sheriff and post a lien on the property if I didn't pay. To make matters worse, after we agreed on an amount owed I signed the invoice and told him I would have a check sent to the address listed on his invoice before the end of the day. He refused and told me I had to pay with CC right now, which I refused. I will be sending him a check in the mail considering he finished the job and worked around my schedule (reason for two stars).

By far the best service I have ever received! AC went out on a long holiday weekend. A tech was dispatched and was able to get the unit running even though it was in need of replacement. Replacement quote was very competitive and complete and upgraded system was ordered and installed without haste. Techs were very courteous, professional and clean. Follow up calls made by Guarantee Plumbing & AC to check on the service received and to ensure our satisfaction. Service was so great that I signed up for their Plumbing and HVAC maintenance plan!!
You are making a mistake if you do not call them for all of your needs. Highly recommend all of their services.

Picazo  just left after tightening a connection to stop a leak under our sink.  Since it was done quickly and expertly, expenses were minimized.  He clearly described what would be necessary if further problems developed so we could plan and make provisions ahead of time.  We have received prompt, expert service from AAA Auger several times since we had an emergency one evening when our hot water heater filled our basement with water.

M. Johnston

We have a gold service contract with this company & paid a pretty penny for the unit.
We placed a service call around 7pm because the unit stopped turning on & we were hearing strange noises coming from the unit inside earlier in the day.  I have my small grandchildren staying with me for the week & it was very hot in our two story home.. in fact when I talked to the operator it was 80 degrees, she stated they would have someone out to check it... 15 mins later a young female who is the scheduler calls back to say they can't send anyone out until the next day... after I told her the temperature was now 84 degrees downstairs & 88 degrees upstairs & that the operator told us someone would be out the same evening her response was she shouldn't have told y'all that????? I explained that I have small children & the heat was unbearable, she said she would try but we were probably not going to get service until the next day.. she stated she would put a priority on the service call.  After an agonizing night we are told a serviceman would be in our area sometime between 11am-5pm!!!! It is 3:28 pm & 84 degrees downstairs as I write  this review & my husband just got off the phone with the service department who stated the serviceman will be here shortly he's coming from Helotes Tx our area??? Really Helotes Tx is over an hour away... I am very upset with this company... this is not the first time we have experienced this type of bad service but heat exhaustion is no joke & what's worse is that I couldn't even leave the house because I had no idea when the serviceman would show up... please consider carefully before choosing this company I will call & complain to a Supervisor for sure...

Their plumbers charge around $4000.0 for a water heater, their AC units are around $14,000.00 stay away their quality isn't worth it also if you call for a repair they will send a rookie who knows nothing and they will tell you you need a new unit this company is unethical, they are managed by money hungry managers who will try to get you in a desperate time, shop around especially if you a new to town