Best Drain Installation in Reno NV

I bought an older house in Cold Springs and after 1 year, my hot water heater took a dump. I thought all hope was lost.
-
Van Allen came in and saved the day. They diagnosed an issue due to corrosion and I had hot water within the day. Same day cold to hot water is what people truly want and it happened with ease. 1 hr of work and the super skilled tech was on his way. I would recommend this company to any living human.

Make sure you get everything in writing! I had a plumbing leak and was under quoted by almost $1,000.00! Then they left a portion unfinished and I received an additional bill for $250 to finish the job that should have been included in the first $4,300.00.

They did finish the job, but terrible communication between the manager and his workers and I would not use them again. I suggest getting quotes from other companies because I felt I was significantly over charged!

Today was my first time calling Trever & he was very nice & knowledgeable.  My mother is 90 years old & very hard of hearing, but Trever was very patient answering her questions. We had a leak & water was all over the garage. He quickly found the problem & was fixed! Trever also cleaned up the mess for us. My mother & I will be calling Trever next week to pickup & install a new water softener unit.  We highly recommend Trever!!  We have quite a few household repairs & we will be calling on Trever for the job.

Thank you again Trever!!

Sandra & Marie Placerville

This was my first time connecting with a plumber via Yelp and I could not be more pleased!  Luke arrived a few minutes early, which I really like.  The work was done quickly and the result was a flawless repair.  I really appreciate owner run businesses, they take great pride in their work and go the extra mile.  Ohnstad Pluming is now my go to plumber.  Highly recommend you use him for your plumbing needs and, yes, the 530 area code is correct. :)

Long review, but I feel you need the backstory.

My tub was slow to drain, and I purchased a Home Warranty a couple years ago, so I put in a claim. The company sent out Roto Rooter. I figured, it's a National company, so they should be able to fix this, right?

Well, after the guys said they snaked the drain about 10 feet, the snake wouldn't go any farther. They said, because the house was old, the line needed to be replaced. Sounded reasonable. The bill after snaking the line was over $260! AND....my tub drained slower than before they got there!

In comes Rooter Bee's AJ. He was super logical even on the phone call, and was able to come out the next day. He was prompt, clean, courteous, and incredibly smart and logical in diagnosing what could be happening.

AJ did a full diagnosis before starting to work, which the other plumbers did not. He went into the crawl space and found MY LINE HAD ALREADY BEEN REPLACED!!!  Roto Rooter's guys never went into the crawl space, and if I had taken their professional opinion, they would've charged me for a replacement that was unnecessary!

After coming out of the crawlspace, AJ snaked the drain, and in 20 minutes, it was cleared. His invoice to me was LESS than Roto Rooter, and my problem was fixed!

As long as he will have me as a client, AJ will be my one and only plumber!

Not a professional organization. These guys will come to your house and do zero troubleshooting, they'll just throw parts at whatever needs to be fixed until it starts working. Not only that but every time whatever part they guessed was broken doesn't fix the problem it's gonna be about 2 days until they come back with another part to throw at it. And you can forget about them doing anything on a weekend! Theyll just come look at it, verify it doesnt work and then give you some kind of excuse about how they cant do anything until their office is open, well then why even send a tech in the first place!? I'd find a handyman on Craigslist with a multimeter before I ever called these clowns again.

Savage and Son is without doubt the BEST plumbing company in town!  Mel James was the service technician and he showed up to my house right on time.  He was pleasant, friendly and incredibly knowledgeable.  He really knows his stuff!  The rates are very fair and the service was outstanding!  I will only use Savage and Son for all my residential plumbing and HVAC needs.

We used this company to fix our Navien tankless water heater.   They were immediately responsive,  and Mr Gibson was willing to drive to Donner Summit to help us out.   Mrs Gibson is very friendly and easy to work with on the phone.   They are competent, reliable and finish the job in a timely manner.   Highly recommend this company!

John of Bertani can out to our home on a Saturday afternoon to provide us with expert advice on what should be done to correct an isssue with a shower stall that was leaking.  He was very clear as to how the problem would be correct and shared many tips as to how it could be done in an economical way and still maintaining a high level of quality. He listened to our issues and provide a well thought out solution. We would highly recommend him to anyone who is looking for a exceptional plumber
Rich and Linda Condon
Incline Village NV

The  3 P's.....personable, prompt and professional! I highly recommend Al for all your plumbing needs!

David came and repaired my plumbing issue quickly. He was professional knowledgeable with my issue. I would recommended him for your plumbing needs. He was highly recommended to me .

Thank you Barbara and David. You really helped us out of a bind. We appreciate your immediate response, professionalism, reasonable pricing and efficiency.

Fernando, helped my client and I with a sewer inspection. Fernando was just great. He was a straight up guy, reasonable in price, and committed to serving the client! He got back to us quickly and stayed in communication throughout the whole process. Would definitely recommend his services!

Jonny is an AMAZING plumber and all around handyman!  He is very polite, professional and a hard worker.  I called him with a plumbing issue, he immediately called me back.  Within a few hours, he was at my home, properly diagnosed my plumbing issue and was ordering parts to get it fixed.  

The other reviews are NOT Jonny.  In fact, after reading the reviews I think the people are confusing Jonny's Root-O-Matic with another company.  

Do yourself a favor and call Root-O-Matic with your plumbing issues.  I have also had him perform other work around my home - he is a true handyman!  You won't be sorry!

HIGHLY recommend!!

The plumber that was sent out was friendly and knowledgeable.  We had a toilet that needed to get swapped and some advice needed on other issues in the house we bought in Incline Village, NV.  It didn't take very long for them to finish and didn't rush out to another job.  The technician spent the time to make sure I understood everything.

The 'no dogs' issue mentioned in other reviews was the case with us...but I don't take offense like other reviewers.  It's not that hard to isolate your dog from people doing work in the house.  It's called professional respect.  BTW you other reviewers, did you realize that a Postal Worker is not allowed any where near a dog?  There's a reason for that.  Enough Said.

All in all they did a very good job, this was the second time I had them out for different issues.  My only criticism is that they are a bit pricey.  We are architects and their prices are on the high side.  That could be attributed to the fact they came out on a Saturday.  But they came out on a Saturday!

If it were possible to rate negative stars I would. I called on Monday evening and spoke to a very pleasant young man who transferred me to a scheduler, also a pleasant young man, who scheduled an appointment for Tuesday and let me know that the technician would call to confirm the time. The appointment came and went and no technician, no technician call. Then the pleasant young man called again and said you are not going to like this and then informed me that the technician would not be there. He asked if we could reschedule, being a reasonable adult I agreed and scheduled another appointment for Thursday evening. I also asked if he was certain the technician would keep this appointment. Appointment time came and went and no technician. I called and a pleasant young woman transferred me to a not so pleasant young woman who let me know that no one was coming as they were having trouble finding a technician who could work on a water heater. (really?) She asked if I would like to reschedule and I said only if you can guarantee that they will show as I have been without hot water for four days now and cold showers are getting tiresome. She said she couldn't guarantee they would find someone but we should reschedule. I declined!!!! So if you like making appointments call them, if you actually want a plumber don't.

Our DIY project went really wrong!!!! Friendly Plumbing staff and Plumber Carlos saved us when we were up an icky creek. Fantastic and helpful service normally, but they were responsive and there for us when we had a crisis.

Smart, reasonable, and fast! Definitely recommend this company! After 3 other plumbers failing on my shower this guy finally got it fixed! Didn't charge an insane amount of money. For sure going to keep as my main plumber from now on!