Best Water Pipe Installation in Reno NV

THIS REVIEW IS NOT TO BE CONFUSED WITH ALLEN PLUMBING.  I HAVE NOT USED THEIR SERVICE.

On May 14th I placed a call with my home warranty company and was assigned this plumber.  They called me within a couple of days and set up an appointment to meet me on Monday May 20th at 7:00 am.  They told me that they another job just down the street so it would be easy for them to just come over and check it out.  They didn't show up.  So I called that afternoon and the apologized and said they would be at my house on Tuesday May 21st first thing in the morning.  I had to be to work at 7:30 so my roommate met them and showed the plumber what needed to be repaired.  He called and got the go ahead from the warranty company for 2 of the 3 repairs we needed.  He told my roommate that they would get a hold of us by the end of the week.  By the afternoon of Friday May 24th I had not heard from them.  So I gave them a call and they said that obviously they would not be back that week, but would give me a call first thing the following week to set something up.  Well the following Monday was Memorial Day, so of course I didn't hear from them which wasn't not a problem since I didn't expect it.  But I didn't hear from them all week.  So on June 3rd I called the home warranty company and explained the situation.  The rep at the warranty company called them and was told that the plumber had been trying to get a hold of me but I wasn't returning their calls.  I have no record of them calling my cell phone nor my work phone.  She gave them my number again and I was told they would call me that very day.  I didn't hear from them until Tuesday evening after I had gone home from work and he said that he was pretty open the rest of the week and could get it done.  Please call as soon as possible to set something up.  Of course they left the message on my work voicemail so I didn't get the message until Wednesday morning.  I called him as soon as I got the message, but by that time he told me that he was all booked up but could come out at 7:00 am on Monday June 10th.  Well here it is June 10th and he didn't show up.  I have called my warranty company and been reassigned to a different plumber, but I will warn all my friends again using this company.  If I could give zero stars I would.  Terrible customer service.

**Update to this review***  The plumber from Van Allen showed up this morning to finish the job before the new company from the warranty company contacted me so I let him finish the job.  It does not change my opinion of this company but I wanted to give the full story.

I have used Young Handyman Services several time for my building in Citrus Heights and Rocklin. He did some building maintenance and light installs for me. Reasonably priced and would use again. Thanks Trevor!

Had some things that needed work in my house, I had my appointment scheduled and Mark came out in the scheduled time and called to give me a heads up! He was super knowledgeable and helpful! Will definitely request him again whenever I need some work done

Used Cary's company to replace all 3 toilets in our house, as well as all of the inside plumbing lines.

Let me start by saying the price was fair and the plumber they sent, Ken, was on time. He did a great job, was personable and answered all of my questions...including some dumb ones, I'm sure!

Quality work at a fair price--what's not to like?

John of Bertani can out to our home on a Saturday afternoon to provide us with expert advice on what should be done to correct an isssue with a shower stall that was leaking.  He was very clear as to how the problem would be correct and shared many tips as to how it could be done in an economical way and still maintaining a high level of quality. He listened to our issues and provide a well thought out solution. We would highly recommend him to anyone who is looking for a exceptional plumber
Rich and Linda Condon
Incline Village NV

The  3 P's.....personable, prompt and professional! I highly recommend Al for all your plumbing needs!

This was my first time connecting with a plumber via Yelp and I could not be more pleased!  Luke arrived a few minutes early, which I really like.  The work was done quickly and the result was a flawless repair.  I really appreciate owner run businesses, they take great pride in their work and go the extra mile.  Ohnstad Pluming is now my go to plumber.  Highly recommend you use him for your plumbing needs and, yes, the 530 area code is correct. :)

Called John from a reference from our realtor and boy is he a number I will keep on hand.  We had some funny acting toilets and a slow draining shower.  He came as promised and even returned later in the day to continue the job with parts he had to pick up.  He also gave us GREAT advice for closing up our cabin for the winter to avoid frozen pipes and said if we needed anything, give him a call.  WOW, that is incredible service and ever so nice. I will definitely call on John again if needed.

David came and repaired my plumbing issue quickly. He was professional knowledgeable with my issue. I would recommended him for your plumbing needs. He was highly recommended to me .

I found 5 Star Plumbing during the height of the pandemic and chose them because Dave always had a mask on.  He installed my gas dryer a year ago.  I recently had him come back to install a new kitchen faucet and reconfigure the valves under my sink.   He is extremely professional and personal.  Dave isn't trying to sell you anything you don't want or need--seriously. He is a hard working plumber who wants the customer to be happy with the end result.  

I also can't say enough about Barbara who does the scheduling etc.  You will get a prompt response (nearly instantly) when you email or phone her.   She is very accommodating and understanding about life events.   You can feel 100 percent confident in selecting this business for your plumbing needs.      The people at 5 Star Plumbing are very ethical and you won't be disappointed.  I hope this review helps you in making your choice.

My hot water heater was about done, so I called for an estimate and recommendation. Don and his son took a look at what I had and listened to what I wanted. The estimate was reasonable and they worked with me on the date to install. They arrived on time and did superb work! So impressed I contracted them to also replace a leaky kitchen faucet and fix the bathtub. Again, on time, on the mark for price, and great work.

Fernando, helped my client and I with a sewer inspection. Fernando was just great. He was a straight up guy, reasonable in price, and committed to serving the client! He got back to us quickly and stayed in communication throughout the whole process. Would definitely recommend his services!

great friendly service, flexibility with setting up time to get the work done. He was very friendly, knowledgeable, did great work, does not try to sell unnecessary work, even showed me how to get my irrigation system working that I didn't know how to use since buying my home a year ago.

There is nothing more alarming than a stopped-up toilet late on a Friday morning just before a 3 day weekend. After receiving a recommendation from a friend I called JET DRAIN. What a smart move in my part. It is now 2:45 and I just wished Robert a Happy Nevada Day as he left my house. What a miracle worker that Robert is. He did an extraordinary job and did it efficiently. I would definitely call them again and of course ask for Robert.

The guy that came out was extremely helpful. He tried using the pipe snake to unclog our toilet but it just wasn't happening. He suggested we replace out toilet because there was something wedged so tightly in our current toilet that he would not be able to get it out. He saw my no shoes sign and made sure to get bootie covers on his boots. :-) He was polite and had a great sense of humor. Even invited him to our BBQ. He was just awesome!
He even told us which toilet to get. The american standard Cadet 3.

We went with the american standard champion, since it made claims to flush 16 golf balls in one flush. No more clogged toilets hopefully! Thinking about switching out our other toilet after seeing the performance of our new toilet. lol Never thought I would be impressed by a toilet.

No military discount but he did give me several pointers on how to save money replacing my toilet. If we did it ourself would save the most obviously. So he told us some tips for replacing the toilet and it was a breeze!

Preferred Plumbing was great!  VERY reasonable price to fix an underground leak in my front yard.  The guy who came out, Eddie, was very knowledgeable and explained everything to me.  He fixed the pipe in a very timely manner, and gave me a price below what I thought it would cost, which was so nice.  Don't hesitate to call them if you need help, and be sure to ask for Eddie, you won't be sorry!

I have been using Friendly Plumbing for years.  Whether it was for a clogged drain, replacing faucets, or fixing a toilet, I have never been disappointed. Their prices have always been fair, and Marge is great at getting a plumber out pretty quickly.  Once I had my issue resolved within 1 hour of making the call!

Smart, reasonable, and fast! Definitely recommend this company! After 3 other plumbers failing on my shower this guy finally got it fixed! Didn't charge an insane amount of money. For sure going to keep as my main plumber from now on!