Best Virtual Consultations in Reno NV

I hate to leave any small business a bad review being a small business owner myself, but this was ABSOLUTELY ridiculous!!   The only reason I'm not giving him 1 star is because Trevor had done work for me before.  

I messaged him a week ago to return to my Uncles house to repair a leaky faucet in the kitchen and haul away some items.  He had done work in the past with no problems.  

Yesterday, on the day he was to do the work, he flaked, no call, no vm, text or anything.  He finally texted me back several hours later to let me know he was on the way home from a trip out of town and couldn't make it.  What?!?   Wow.  I cut him some
slack on his unprofessionalism only because of the positive history before.  We agreed to a reschedule today @ 9:30a.  Again, he flaked, 0 communication after 2 texts.    I immediately hired someone else from Yelp who promised NOT to flake.  I texted him one last time to let him know not to bother coming (if he was even going to).  No apology, explanation, or response from him.   Not cool .... not cool at all.

We had to have a new sewer line installed in our Moms house.  Josh Myers and the team from S&S went above and beyond to ensure the project was completed the best way and earlier than anticipated!  They experienced some obstacles but were able to overcome.  We would use them again for any plumbing needs.

What a great, family-owned business! They were so accommodating, providing me with an exact appointment time (and being on time) vs. another plumber who gave me a 4-hour arrival window. Barb is an excellent communicator both via messaging, and with an update call telling me that David was on his way and his expected arrival time. David arrived on time and called from the driveway to let me know. He put on floor-protecting booties. He was polite, respectful, a dog-lover and a very skilled plumber! He got the two jobs done, perfectly, in 45 min. at a very reasonable price. David said that they guarantee their work for a year. I could not have had a better plumber experience, and I'm so happy we found Barb and David at 5-Star!

Long review, but I feel you need the backstory.

My tub was slow to drain, and I purchased a Home Warranty a couple years ago, so I put in a claim. The company sent out Roto Rooter. I figured, it's a National company, so they should be able to fix this, right?

Well, after the guys said they snaked the drain about 10 feet, the snake wouldn't go any farther. They said, because the house was old, the line needed to be replaced. Sounded reasonable. The bill after snaking the line was over $260! AND....my tub drained slower than before they got there!

In comes Rooter Bee's AJ. He was super logical even on the phone call, and was able to come out the next day. He was prompt, clean, courteous, and incredibly smart and logical in diagnosing what could be happening.

AJ did a full diagnosis before starting to work, which the other plumbers did not. He went into the crawl space and found MY LINE HAD ALREADY BEEN REPLACED!!!  Roto Rooter's guys never went into the crawl space, and if I had taken their professional opinion, they would've charged me for a replacement that was unnecessary!

After coming out of the crawlspace, AJ snaked the drain, and in 20 minutes, it was cleared. His invoice to me was LESS than Roto Rooter, and my problem was fixed!

As long as he will have me as a client, AJ will be my one and only plumber!

Awesome guy. Put in an upgraded water heater at a very fair price. Would highly recommend them if you live in Lincoln Hills.

These guys are friggin awesome!!!! They fixed what Peter's messed up for low cost,  and their customer service is great. Much love!

Brian saved my butt on a stressful Sunday...

I was trying to clean out a family member's bathroom sink, took it apart, and then the stopper sunk. I tried every trick on YouTube (floss, flathead screw, exacto knife, a 95 lb strength  from Home Depot) and nothing seemed to work.

Brian explained to me how to fix it... after about two minutes, it was fixed. I'm extremely appreciative of him helping me out over the phone and being so honest.

JM Plumbing / John Mullin is a fantastic plumbing contractor. If you want someone who is smart, professional, resourceful, neat, honest and nice to work with, John is your man. He has been our go-to plumbing expert and has found a way to fix plumbing problems that others simply could not figure out. I have high expectations and John exceeds them every time.

Made an appointment for 12 noon. No one showed up. I called and they said they had called me at 8am and didn't hear back. The phone did ring 3 times at 7:58am but no message was left. I had no idea who had called. They said they had a technician that could come out this evening. (To work on outside drains??) They had no explanation as to why they were not able to keep the appointment at noon other than they had a technician available at 8 am. Guess I should have read the reviews before I made an appointment with them.

One of the best plumbing companies we have ever dealt with in Gardnerville area.  The staff is amazing.  They are in contact 24/7 and are very reliable and fair!!

Very happy with the service on my hot water heater. Will definitely be using them next year for my annual service.

We have used Steven of Daily Solutions several times and are very happy with his work ethic, promptness, follow through and he even cleans up after himself.  Pricing is very fair.

Thanks dirty plumber for fixing my commercial faucets!! You did a great job and glad I found you on yelp!

This is second time Rich has saved the day for renters at my property. He is the ultimate professional. Prompt, responsive and super efficient and knowledgeable.

Do not use this service, he's dishonest and ripped us off for $750 and did no work. I tried to talk to him and he hung up on me and refused to answer when i called back. I've reported him for doing business with no city business licenses and now will take him to court and get our money back. Also just found out he doesn't  even know how to do the job yet he took our money knowing that. No wonder he requires 75% up front. He's a thief.

He also bid $1,000 to install a kitchen water filter system and a gate. We knew that was outrageous and hired someone else to do both items for a total of $300 and that person did an excellent job. Here's the breakdown just to give you an idea how badly this guy will gouge you with pricing.
Filter - $112.50
Gate - $187.50

Save yourself and avoid this guy, not to mention he admitted showing up at our house with covid and didn't tell us until it was too late. My husband and I are still trying to get through it, I ended up with covid pneumonia.