Description
When you call The Water Heater Man, you reach me. I am Jay, the owner, and do all the work on all types of water heaters myself. I strive to provide excellent customer service and am locally owned and operated.
HISTORY
Established in 1992.
Jay Drohan, The Water Heater Man, has been a certified plumber since 1992. He is located in Rocklin, CA.
ABOUT BUSINESS OWNER
Hi, I'm Jay, also known as The Water Heater Man. I am a 3rd generation plumber and a licensed contractor since 1992. I am a local family man who does all my own installs and repairs, allowing me to provide quality work at a fair price. Don't delay, just call Jay!
SERVICES
Water Heater Installation, Virtual Consultations , Electric Water Heater Repair, Gas Water Heater Repair, Tankless Water Heater Installation, Water Heater Leak Repair, Water Heater Repair, Electric Water Heater Installation, Gas Water Heater Installation, Hot Water Recirculation Pump Repair, Tankless Water Heater Repair, ,
Reviews
Our water heater suddenly gave out. I got some quotes; Jay responded quickly and gave me useful advice. He came in with a very reasonable quote, so I went with him. He did the work quickly and efficiently - problem solved! I highly recommend The Water Heater Man.
Great work! Jay did exactly what he said he was going to do in the exact time frame and price quoted. Everything works exactly how he said it would. We had a tankless water installed and a bypass valve for instant hot water. We had faucets that wouldn't get hot for minutes and now seconds. Definitely would recommend. Only does water heaters. We're very satisfied with Jay's work.
Rick C.
11/07/2020 12:00:00 SA
Called a couple places on a Saturday morning to see if they could help me with a water heater that had stopped working. They couldn't help until Monday or Tuesday. Jay answered and, picked up what I needed, and was at my house by Noon. In less than two hours, new water heater was installed and everything was working great. Jay was very personable and efficient.
Jay was able to provide a quote through the Yelp app and even asked me to send a few pictures to ensure his quote was accurate and he understood the exact needs for my water heater replacement. I requested numerous quotes and found his price to be reasonable and he had a quick turnaround time. He came out the next day and removed our old water heater, installed a new one and hauled away the old one. He was easy to work with, prompt (even early) and explained the process. I would recommend him.
Cole R.
03/02/2021 12:00:00 SA
Called this morning for a quote. Jay picked up, gave me some great information over the phone and set up a time to come and give me an estimate. He arrived a few hours later and walked me through the whole process of getting a tankless system. He is very personable and knowledgeable. He suggested I look into a water softener system before spending the money on a tankless system, (we have a well and hard water). Jay explained that if we don't have a treatment for our water then the tankless system would most likely experience problems. I appreciate the honest advice and his candor. I would highly recommend The Water Heater Man company to anyone.
Super fast and highly responsive! Noticed my hot water was leaking this morning, called Jay an hour later and he was over early afternoon. Very professional and efficient! And his price is well below the others! Highly recommend!
Chris D.
06/05/2020 12:00:00 SA
Two nights ago, when our boys were getting ready to shower, my wife said, Oh yeah, I forgot to tell you that we don't have hot water. I tried to start it, which I know how to do, but no go. Yesterday morning, she called a few people after reading some reviews on Nextdoor and here. We decided on Jay because he's a member of the community where we live, and we like to support local businesses. Bonus when he said that he would be able to install one the same day. When he showed up, on time, he insisted on trying to get the (only 5 years old) heater to work. No go. We had already agreed to replace the heater, so he brought one with him. Two hours later, done. Did I mention that he was the least expensive? Price is not our sole criteria... We would recommend Jay to anyone with 100% confidence.
Simply the Best response time, Best price, and Best water heater replacement job! Jay is the Best choice!
I wanted my water heater replaced since it was near its life expectancy. I contacted Jay and we worked out a schedule for him to come out. He was prompt, efficient and did a fabulous job. I am very, very happy with his service and the price was extremely reasonable. Definitely a great experience!!
Jay goes above and beyond for his work. I would definitely recommend to all my friends if anyone ever needs a water heater repaired or replaced. He is very knowledgeable and professional. He also gives a quote based on the pictures I sent to him which saved me $100 for an on-site quote which I absolutely love it. He had my very unique type of water heater replaced very fast and priced very reasonable compare to some other companies.
Russell O.
09/05/2023 12:00:00 SA
Excellent service. Put in a great water heater. Fast, prompt service, text back right away. Couldn't be happier. Highly recommended.
This nice gentleman was able to get to me immediately. We talked on the phone. I was unsure of what I needed and he was kind and patient listening to me. In the end I didn't realize he only did water heaters .. and I didn't need that. But, he took the time to listen to my plight and helped the best he could. To me this is so much more important than just rushing me and acted as if I were a bother. So, if thinking about going with him... do!!! He's a good person and I'm sure does quality work. Thank you Water Heater Man. You helped more than you know.
My water heater was on its last leg. Started calling around for quotes, and found Jay. Called him and he was very personable, he explained my options and the installation process. He was able help me just a day later. He completed the project in just a few hours and I truly highly recommend him to all others. He has been doing the work for 30 years and is definitely very knowledgeable.
Cathy S.
11/04/2021 12:00:00 SA
This review is late in coming but I couldn't let it go without reviewing Jay's wonderful service. As can happen, my water heater went out over a weekend. And not knowing who to contact, I looked up repairs in Roseville. So glad I found Jay. He contacted me the same day and made a quick visit Sunday morning and determined that a replacement was necessary. By Monday morning all new installation was complete. Jay is an exceptional contractor not only for his skill and professionalism but such a pleasant personality. Would highly recommend his work to anyone!
Christie A.
03/07/2022 12:00:00 SA
Our tank hot water heater leaked and stopped working and we called Jay and he was responsive and able to come take a look to make sure he could convert to a tankless and then provided an estimate and appointment for the work. Very friendly, knowledgeable and professional. Highly recommend Jay. His bid was lower than 2 other companies and he was available sooner than 2 competitors. Where our water heater is made it a little more complex but Jay was able to do the extra work to complete the job.
Jeff W.
04/04/2020 12:00:00 SA
It has been a rough week. Then today I hear the water heater in the garage dripping... I check it out and about 20 sq ft of my garage is wet. I call Jay at 3:30 on a Saturday afternoon, and I have a brand spanking new water heater installed by 6pm. I can't say enough nice things about this guy. Professional, efficient, and clearly hardworking considering he came to fix it late on a Saturday!
Thanks again Jay!
Jay was great. I had an emergency with a busting water heater. I was expecting to spend at least $3500 and a 2 days wait. Jay was able to install a new water heater by 1 Pm on the same day. His price was very reasonable. He was opened to my many questions and provided honest responses. He did not try to sell me more than what I needed and what would help me be efficient.
Dad O.
11/07/2022 12:00:00 SA
Jay is incredibly responsive, courteous, honest, and thorough! I would absolutely recommend him for water heater installation. We had to troubleshoot some issues with our home's plumbing to optimize the new water heater and he was all over it to ensure everything was perfect. His follow through was outstanding and he checked in to confirm our complete satisfaction. Great guy and great service!
Contacted Jay to get a quote for a new water heater and installation. He was very responsive and a few texts and pictures later we had a very competitive quote so we set an appointment. He arrived this morning right on time and did a great job of installing a new water heater. Very impressive service from a professional and friendly person. Highly recommend The Water Heater Man.
Nathan T.
11/07/2021 12:00:00 SA
We needed to have the expansion tank on our water heater replaced due to a pinhole leak. I put out a request on Yelp and Jay responded within about 15 minutes. His rates were competitive and he was able to get the work completed within a couple days. We will definitely use him when we have work in the future. Highly recommended.
Kercy A.
04/08/2021 12:00:00 SA
He was on time, he was efficient and very clean. He was really pleasant and spoke intelligently and to me instead of at me. He really did us a great favor and at an amazing price. I'd definitely hire him again and refer him to anyone looking to upgrade their hot water heater system.
Jay is a class-act and really knows his stuff. He responded to a quote request within the hour, even on a holiday weekend. If you're looking to go tankless, he's definitely your guy, especially for larger units. We replaced a 100 gallon dinosaur, and couldn't be happier with hot water at the tap in far less time, far lower gas usage, and still multiple showers at once
todd b.
07/11/2022 12:00:00 SA
Our Bradford White water heater stopped heating water after 16 years. We contacted several installers and decided to work with Jay because he was responsive and kept in good communication. He showed up on time, even on a day that will surpass 103 degrees, was efficient, did really nice work, and left the work area clean. Jay installed a new Bradford White water heater at the price he quoted without any extra add on charges. We are satisfied with the brand which has been reliable and keeping us in hot water for all these years. Highly recommend Jay for anyone that needs a good water heater installed. Thank you for the great service!
Last night I had a water heater leak. I texted Jay and other contractors through Yelp and he responded within minutes (awesome). Much faster than any other. I sent him pictures of the water heater and explained the problem. He gave an estimate on installing the same set up and set up a time for the next day. Today he gave me a courtesy call and confirmed his time. That's a big deal when a contractor shows up on time. I also have a circulation pump he estimates at $400. I saw it on Amazon for $150-225. I ended up paying the mark up. But overall, Jay was very professional, efficient, clean install and was slightly lower in pricing compared to his competitors. He also followed up a couple hours after install to make sure everything was in order. I would recommend him if you needed a water heater.
Water stopped producing hot water, called Jay at Water Heater Man, told him pilot lit module indicated faulting pilot light. Came out next day installed new module. Very prompt, explained what was going on and what he would do to remedy the issue. Saw his review on Yelp, also on Nextdoor Web site.
First some quick background - we have been fully quarantined with a high risk person living with us (age & immune system compromised due to chemotherapy). So, when we came out to water leaking all over our garage, we were very worried about how we were going to take care of it safely. I called up Jay based on the positive Yelp reviews, and he completely understood our situation and immediately put us at ease. He was able to give us a competitive estimate on a new water heater install based on pictures of our setup, performed excellent quality work at the agreed-upon price, and most importantly for us in this current crazy situation - was able to handle everything completely contact-free!
Thank you Jay for the excellent work you did for us, and especially for the way you went about it! We were back to normal way faster than I would have dreamed possible after walking out to a wet garage, and we didn't feel like our situation had been compromised at all.
Found Jay through some initial research and then via Yelp. Heard back from him the next morning after reaching out late the previous day. I wasn't in a big rush but I know my Water Heater had minimal time left. When Jay got back to me, we scheduled a call and discussed a direct replacement tank type water heater or a demand type water heater and Jay confirmed my understanding of the positives and negatives of each. I decided to go with the tank type since the one we had gave us great service and our needs were well suited to the tank type of water heater - also Jay was able to provide the same brand that we had before. He gave me an estimate that was very competitive (less than others I had received) and he really sounded like he knew what he was doing - especially since his focus was on water heater repair/replacement only. Jay scheduled me in and texted me 15 minutes before he arrived. He got the job done efficiently, and even though he had to install a new supply valve, he did it pretty quickly. The install looks great and I'm really looking forward to my next shower where the water will be hot for the entire shower! I would highly recommend Jay for any water heater problem you might have - prices are great, great knowledge and experience and workmanship was outstanding!
Michael M.
12/05/2022 12:00:00 SA
Have to post considering i reached out on Thursday at 430pm and didn't hear back at all after sending photos for a quote. I don't like negative reviews but they dropped the ball on this one. Asked for a quote sent photos hoping to hear back with in a day. Monday rolls around so i reached out to The Pluming Pros. With in 10min I had a quote and scheduled appointment same day. See photo for no reply.
Our water heater was having issues a year ago, I called Jay...he was very responsive and asked me to send pictures and describe the issue. He was able to come by and inspect it right away and said it should be replaced soon. I decided to wait, and this week it started leaking, Jay came by again to inspect it and it was fully corroded. We replaced it with a tankless heater and it is wonderful, unlimited hot water and more efficient. Jay is very service oriented and a great communicator, we're really happy with the end result. Thanks Jay for all the great work and for quickly getting us up and running again!
Jay gave me a consult over the phone and had me send in some pictures. He was very helpful and honest even though the job was out of the scope of his work (we probably need our pipes replaced). I appreciated that he was willing to answer my questions and give me direction. This is clearly an honest and knowledgeable tradesman and I would recommend him.
Matthew S.
11/04/2021 12:00:00 SA
First and foremost Jay is honest and very responsive. Came to look at my water heater and it just needed a good restart although he did detect some minor condensation he said it will need to be replaced soon but not right this moment. I will be seeking him out soon to get it replaced but I really appreciate the honesty... thanks Jay!
Awesome guy. Put in an upgraded water heater at a very fair price. Would highly recommend them if you live in Lincoln Hills.
Debbie E.
01/04/2021 12:00:00 SA
He did a great job. Very up front with all of the options. Was on time, got the job done quickly and left the job site immaculate. Everything works great and we are really happy. Would definitely recommend.
J. G.
08/06/2022 12:00:00 SA
I wasn't able to use this company to replace our hot water heater since they were booked, but Jay was so professional and helpful when I called so I feel obligated to share my experience. He didn't have availability to provide service same day which is very understandable. But he took the extra time to give advice on next steps to prevent further flooding damage from our broken water heater (turn off water & gas, drain out water with hose). He even offered to walk us through it over the phone. He then referred us to another company which we ended up going with. I really appreciated his expertise and recommendations and I'm sure he does great work as well!
SIMPLY THE BEST!! Our overall experience was awesome! Great customer service, super prompt, and got the job done quickly! Our water heater had started leaking and I immediately came to Yelp to request some estimates. Jay was the first one to respond even though it was already later in the evening. We spoke and he was able to give us a quote after viewing some photos. He said he would be able to complete the job the next afternoon. So, less than 24 hours later, we had hot water again.
Our old water heater was a 40 gallon Bradford White that lasted 16 years, so we wanted to go with the same brand. Jay was able to get us into a similar model with ease.
Look no further...Jay is the BEST water heater man!
I had a great experience with this company. Yesterday afternoon (Saturday around 5pm) I came out to my garage flooding. Water was rushing out of my 50 gallon water heater and I didn't know how to shut it off. I searched emergency plumbers and The Water Heater Man came up. I called Jay and he FaceTimed me immediately and helped me turn it off with instructions on how to hook up a hose and drain it overnight. He was able to come out first thing Sunday morning (today) and installed a brand new water heater at a very reasonable price. Thanks for helping me so quickly! Highly recommend.
Our pilot light was broken on our water heater and I found Jay based on his yelp reviews. He responded to my call right away and took the time to hear what was wrong and talked about some options. He is an honest and friendly business owner and does all of the work himself. With Covid concerns he had me send pictures so he could do some research and work on his end before coming to my home. I was able to order parts from my warranty and once they arrived I called Jay. He was at my home with in and hour and half as he had promised. My hot water heater is working again and we were extremely pleased with our experience.
Kent R.
09/02/2021 12:00:00 SA
Replaced our original 25+ year old 75 gal. water heater with a new 50 gal. energy efficient one. Professional and courteous job. Thanks!
Had an immediate need as my Water Heater was leaking. Called The Water Heater Man and Jay answered. Immediately he put me at ease and asked me to send a few pictures of the existing water heater condition. He explained next steps and availability which was next day and we agreed. I was very impressed by Jay's professionalism and expertise and would highly recommend The Water Heater Man to everyone! Appreciate a job well done!
Our water heater stopped working. Jay came over and got it working. He provided different options and managed to fit us into his schedule on short notice.
Detected a leak yesterday. Looked for a local business with good reviews. Found Jay.
Spoke on phone - he gave a quote based on photos and conversation. Came out today (next day and on weekend). Did the work for the quoted price. Also, he fixed some issues with how the builder configured the pipes (no extra charge). I will be calling back for more business.
Jay answered the Yelp message and gave me enough info to make a decision to hire him after a brief phone call. He showed up the next morning and we had hot water within a couple of hours. The install was clean and looks professional. Great decision to hire and when we install our tankless, I will call Jay first thing.
Jay answered his phone on my first call, showed up on a Saturday within 35 minutes of my Rocklin home. He gave us several options for replacement of our water heater. Covid-19 actually helped us with our decision.
Jay ran out for the heater and was back within an hour to install it. The install was very neat and clean. Jay was easy to deal with and we had zero issues.
I recommend giving him a call.
Moved into my house in 2015, water heaters worked fine but were super insulated on outside. Turns out that they were installed in 1987!!! (Which is probably why they were so insulated on outside Lol). So I guess I can't complain about getting another 8 years out of them before one went down on Monday and coincidentally the other on Wednesday (maybe a water pressure spike?). Anyways, I talked to Jay on Wednesday and had two new water heaters installed by Friday. These were two tough locations to work with too. Jay and his partner worked through the obstacles and got it done in one day when we planned for two. I would certainly recommend them. Great job guys!
Jay was great. He was upfront and honest about the cost, even FaceTimed me to take a look at the issue we were having with our water heater. I highly recommend him for any water heater work needed.
Kenneth F.
07/06/2022 12:00:00 SA
Our water heater stopped working on the 4th of July. I was able to call him and get a quote after sending him a few pics of the water heater and describing the problem. He came out the next afternoon on time and was done in about an hour. Great service and pricing was reasonable.
Jay did a wonderful job and I would highly recommend him. Unlike the other water heater repair companies I reached out to, he provided me complete details on why my water heater stopped functioning, provided me a great quote and scheduled me the next day. He kept in communication and requested pictures so he knew exactly what needed when he arrived. He showed up on time and had the repair complete in about 2 hours. He was friendly and very professional. If you need water heater service Don't Delay, Call Jay.
My water started leaking and I completely stressed out over it. I was given a couple quotes, one of which was a You buy, I pick up and install situation. This was suspicious and rightfully so, it was a scam! Beware of these.
I called The Water Heater Man as my third call and he was out within about 24 hours and installed the new tank. Great communication, very responsive, and excellent customer service. One man show and very much appreciated. I would strongly recommend him to anyone needing a new water heater or repairs!
I recently had Jay install a new hot water heater for me. Jay was responsive and timely. I highly recommend his services.
Great service! Called the evening of Dec 23 after we realized our hot water heater had flooded our garage! They came out the next morning and got everything taken care of! So glad to have hot water again!
Woke up to wet floors in the garage and front room.....Sent out a request via yelp and Jay answered within minutes and was on-site working within a couple hours. Fair price, QUALITY work and a GREAT GUY to deal with. Thanks Jay!
Dan And Mary Pat F.
10/09/2021 12:00:00 SA
Jay ID'd the problem in the first five minutes. I planned on replacing the unit, but a $200 service solved the problem. Water is hot and we are very satisfied.
Jay is great. I read the reviews here and decided to give him a call and he was just as the reviews stated, prompt, knowledgeable and a good price. He gave me a quote via pictures and was out to fix and replace our water heater the same day.
Dan S.
11/03/2022 12:00:00 SA
Read his reviews after my pilot light went out and would not relight. I called and Jay answered right away but was busy, So he gave instructions over the phone to help get it lit. Looks like i found myself a hot water heater expert i can use for any service or replacement. My tank is 15 years old so i'll definitely use them in the future.
Amazing service!! Walked out to take the kids to school and discovered water all over the garage, the water heater failed. Called a few companies and the prices were extremely high, they know you need them. Called The Water Heater Man and Jay answered, sent him a few pictures got an amazing quote. A few hours later we had a new water heater installed!! Thank you Jay, your service was impeccable.
Sam M.
08/07/2021 12:00:00 SA
Jay(The Heater Man) is knowledgeable on water heater replacement. He does exemplary job. His new unit plus labor price was reasonable. He also commits warranty on his installed parts until Water heater becomes end of life. Definitely recommend The Heater Man for any heater and plumbing related service.
Jen W.
07/12/2021 12:00:00 SA
Extremely responsive. I sent Jay a Yelp message on Sunday night and he responded quickly to my request. He requested pictures of the current water heater and shortly thereafter provided a quote and that he could be over 10:00 am Monday. We ended up going with him. He showed up timely, did a thorough job, and was finished within 2 hours. Jay made a stressful situation easier. Highly recommend.
Jay installed our new Hot Water Heater today. He was very informative through out the process and was reasonable in price. If I need to have this done in the future, I would call Jay. Thanks Jay.
Craig C.
05/08/2020 12:00:00 SA
My water heater died and Jay installed a new one by next morning. He is a professional with years of experience. He did a fantistic job for a fair price. I highly recommend him to all.
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