Best HVAC System Repair in Reno NV

At first they were great and then.... Not so much. (Which is why I gave 1 stars.)  The first year we used them, they fixed the problem with our central air and it worked all year. This year the problem came back and we asked the property management company to call them back out because of how great they were. (My mistake) A month long disaster, another company had to come fix it and even fix the hoses they cut off?! What?! They came out 5 or 6 times during this month and couldn't fix it? Not to mention one of the ladies that answers the phone is extremely unprofessional and rude and should NEVER speak to a customer in that manner. Or you could just not work in customer service, lucky for them the other one I talked to in dispatching was nicer. I expected more out of a big well known company like this.

Another plumber advised me that the head of Riley Plumbing called him and told him he wasn't charging enough and told him to raise his prices.  Who needs this.

I called Walker River Mechanical and spoke with a girl named Liz about my A/C unit not blowing out cool air and it's been very humid and hot this summer and wanted it fixed yesterday. After explaining my situation, Liz was very sympathetic to my needs and made sure to have a technician out the same day. I received a follow up call from a gentleman named Matt letting me know that a technician was in route. After the technician arrived, he had my A/C up and running within 35 minutes and even pointed out that my filters would need to be replaced soon and that replacing them would keep my A/C unit running smoothly. I received a bill for $85 bucks that I was happy to pay after chilling in a cool home. I'll be sure to call WRM when ever the need arises.

The project involves some ducting rework..........didn't even want to bother with it.  Gee, isn't that kinda why you want to hire a professional? I could have done it myself if it was a straightforward replacement. He suggested I contact one of the larger companies. Wow, Really?  I got 4 other bids, and though wildly different in price, not one of them had a problem with doing what needed to be done. Maybe he's just so busy, he doesn't need the work.

Chris was on time and extremely patient with working around my schedule to replace the water heater. He looked at the HVAC system that is reading errors and helped with that as well.
They were very clean, professional and organized. I definitely will use them again if I need anything.
They had my water working within a few hours.  Definitely recommend them. It's had to find someone this honest.

If they are out of business and installed an AC unit that is still under warranty who can we call to look at it?  Did they sell the business to a competitor or give them their customers?

This morning (11/3/22), one of Wiley's plumbers driving their van on W. 7th St. between Sun Valley and Golden Valley was driving erratically and overly aggressively considering the roads were a sheet of ice. (I have the license plate if someone wants it.) While vehicles were spinning out and pulling over because they couldn't get up the road, this person was inches from my bumper. On any given day with perfect road conditions this kind of driving is unacceptable, but this morning careful driving was especially crucial. Then, he PASSED me on a two-lane road. This cretin could have easily killed someone this morning. What a way to advertise who people should NOT call when they have plumbing needs. I'll be sure to share with all my friends and family to go with literally any company.

Good, friendly and fair service. They were straight with me and fixed the problem on the A/C unit and fixed the last repair companies poor work that had been bothering me for a year. Will call for all future needs.

The heater in my garage went out, so I called and they were able to come out that afternoon and fixed  it. They trouble shot my problem and problem solved.