I usually wait at least a year before writing a review for major home upgrades. I purchased a replacement Bryant furnace along with upgrading to an A/C for the summer so I did not have to rely on swamp coolers any more. all the work was done in December 2020. My neighbor used this company across the street and she usually chooses the best of the best in carson city, so I called them for a quote.
Upon further research, i found this is a family owned, local carson city Hvac and plumbing company. Apparently the dual professions fall into the mechanical category and have a wealth of knowledge in Heating, ventilation, air conditioning and plumbing.
Anyway, I obtained a quote for a Bryant furnace and A/C and a whole house air filter and electrical air purifier (you know, the smoke from the california fires isn't gonna get any better each year). The installation took about 3 days. The furnace was the first priority since it was winter, and that was running from day 1.
Anyway, stuff happens, and there was some problems that became apparent with the install. Their installers (also their technicians), handled it with grace and expertise. It was all resolved to my satisfaction.
We also had some issues that couldn't be troubleshooted until the summer that was resolved to my satisfaction when the A/C was fired up.
Now this is a company that does not advertise on TV, does not have 100 plus employees, does not have a separate installation team as compared to those on television.
I think this is important as some large companies have a separate installation team, that does not troubleshoot, and that can cause problems. This company has its technicians do the install which was important to me because I see the same people over and over again for maintenance and stuff. I am not a big fan of having different people coming into my house.
The Bryant equipment is great, and the people are great.
I think its important to support the small local business. If you live in Carson and Northern Nevada, and nearby (lake tahoe etc), feel free to give them a call. There prices are fair and reasonable and I felt that received an honest and fair opinion on all the issues that I faced.