Best Bathtub Repair in Reno NV

I called 3 companies that advertised emergency services on Yelp on a Sunday morning (1/16/2022) about a disgustingly clogged toilet. The first company advertises a 10 or 20 minute response.  I left a message on their answering machine that I urgently needed help.  When I didn't hear from them, I called a Roto Rooter company.  I was told that someone would call me on Monday to set up an appointment. I didn't want to live with the situation until then.My call to Van Allen was my 3rd. When I reached Mike, he said he could come right away.  

Mike took care of the problem and also cleaned the disgusting mess.  He was pleasant and explained the cause of the clog. I definitely would call Van Allen again and would want Mike to be the one to do the work!

It was great,  They were on time, the price was exaclty what he quoted.  Like with every job its not always as stright forward but they had the experpice to fix the issue and in less time than they estimated.  They even offered to help me move a few large appliances which was not apart of the bid.

Great Service.

I've used many Reno area plumbers over the past 15 years, and while most are pretty good, Savage and Son is clearly the best in my opinion.  They are a bit more expensive perhaps but the speed and quality of handling issues ranging from sink plumbing to clearing out drainage lines is exceptional.  All of their plumbers are extremely skilled and they arrive in fully stocked vans that handle virtually anything. I highly recommend these guys if you want to get the job done right.

I had Gibson Plumbing & Mechanical come out to fix my AC. They told me originally a nozzle needed replaced and system charged. After completing work they said the compressor was not working. They told me that my system was phased out and I needed to upgrade to a new system to include a coil change. They charged me $250 for them coming out. They then quoted me $4250.00 to fix the AC correctly. I contacted a different company, who got on phone immediately order a new compressed in the system that was suppose to be phased out. The new company is charging be $2600 to get my AC back on. Way to take advantage of people when its a 100 degrees this week. They should be ashamed of themselves. BEWARE!!! BEWARE!!!

John of Bertani can out to our home on a Saturday afternoon to provide us with expert advice on what should be done to correct an isssue with a shower stall that was leaking.  He was very clear as to how the problem would be correct and shared many tips as to how it could be done in an economical way and still maintaining a high level of quality. He listened to our issues and provide a well thought out solution. We would highly recommend him to anyone who is looking for a exceptional plumber
Rich and Linda Condon
Incline Village NV

This was my first time connecting with a plumber via Yelp and I could not be more pleased!  Luke arrived a few minutes early, which I really like.  The work was done quickly and the result was a flawless repair.  I really appreciate owner run businesses, they take great pride in their work and go the extra mile.  Ohnstad Pluming is now my go to plumber.  Highly recommend you use him for your plumbing needs and, yes, the 530 area code is correct. :)

Thank you Barbara and David. You really helped us out of a bind. We appreciate your immediate response, professionalism, reasonable pricing and efficiency.

Don was fantastic. When I called he was able to come right away. He was able to fix an old Moen shower faucet that had broken. He had to run to Carson City for parts and came back the same day to get the job done. Extremely nice and very professional. His prices are very reasonable. I am completely satisfied and will recommend him to everyone.

Long review, but I feel you need the backstory.

My tub was slow to drain, and I purchased a Home Warranty a couple years ago, so I put in a claim. The company sent out Roto Rooter. I figured, it's a National company, so they should be able to fix this, right?

Well, after the guys said they snaked the drain about 10 feet, the snake wouldn't go any farther. They said, because the house was old, the line needed to be replaced. Sounded reasonable. The bill after snaking the line was over $260! AND....my tub drained slower than before they got there!

In comes Rooter Bee's AJ. He was super logical even on the phone call, and was able to come out the next day. He was prompt, clean, courteous, and incredibly smart and logical in diagnosing what could be happening.

AJ did a full diagnosis before starting to work, which the other plumbers did not. He went into the crawl space and found MY LINE HAD ALREADY BEEN REPLACED!!!  Roto Rooter's guys never went into the crawl space, and if I had taken their professional opinion, they would've charged me for a replacement that was unnecessary!

After coming out of the crawlspace, AJ snaked the drain, and in 20 minutes, it was cleared. His invoice to me was LESS than Roto Rooter, and my problem was fixed!

As long as he will have me as a client, AJ will be my one and only plumber!

My property developed a leak in a 2 cast iron drain line under the house (raised foundation) around the area of the kitchen.  Upon completion of the repair of about 2' of cast iron drain line,  I decided to get three quotes, two from competitors and one from Preferred (rule of 3 bids) to replace the entire secondary line. The lowest quote I received was a little over double of what I was charged to repair/replace the 2' foot section of the same line. ($1,100 repair vs. $2500 complete replacement)

After comparing what was paid for the repair versus the quote to remove and replace the entire secondary drain line, I felt I was over charged. I contacted Preferred and spoke with Josh to dispute what I was charged for the repair work. Josh heard me out and took time to have a meaningful discussion about the scope of work and what was conducted.  He refunded a portion of what I had paid.  I appreciated the consideration and customer service.

Beyond the pail! But let me explain.  I was searching for someone to fix and repair a leak my 73 year old mother has in her trailer home.  Was initially quoted $110 and was told they are only 7 minutes away from her house.  The tech shows up on a Friday morning, and I'll be generous here.  Maybe spent 5 minutes and explained to me over the phone we don't do this and I'll find a referral that does.  Never did.  Fast forward to yesterday, Tuesday.   And now they're attempting to collect $110 for 12 minutes?!!! Lol wow!!! I explained that isn't reasonable or fair.  Was later told $55 will be fine.  

I find it disgusting a company reads a situation to take advantage of an elderly woman who has dementia and alzheimer's.   I'm her son and I'm navigating from out of state.  Instead of doing the right thing, they saw an opportunity to make a quick buck.

Great job good response time
Fixed leak at furnace vent took care of problem in timely matter

Josh took his lunch break from another job to help me out when a dishwasher hose broke. Under two hours from the time I called to the time it was fixed. Granted, this is probably an outlier situation because he's quite popular around town and in this case the timing was just right, but what it says to me is he's willing to go the extra mile to help people out and get the job done.

He was professional, knowledgable and friendly. Very happy I made the call.

Johnson Plumbing was responsive and efficient in fixing and replacing my leaky hot water heater.  My grandparents, my parents and now I call Johnson Plumbing when I have issues.

Outstanding workmanship and professionalism at a fair price.  Thank you so much! We appreciate you coming all the way from Carson City.

We have a vacation home in Incline Village.  It is a vacation home so we aren't there on a regular basis. Also we only visit our house over  long weekends or for several weeks in the summer and winter.  Discovered wet walls one Friday and it turned out there was  a hole in the sewage pipe that came from the second floor master bath.  Apparently a squirrel had eaten a hole through the pipe. Called Roto-Rooter and Bryan  Ahsam came out the same day. Turned out the job was bigger than anyone thought, but Bryan worked hard and efficiently.  He  had to run out for parts several times.  When the Ace Hardware closed he then had to go to Sparks to get more parts.  He returned and continued until about 10:45 pm.  Still wasn't done though so he came back early the next morning to finish the job. He really had to put a puzzle together so I appreciate that he took his time to get it right.  He was very professional. Since we were only up for this particular weekend we appreciated the good service.

I had a serious leak in main water valve that controlled water into the house.  He is very busy but said the nature of the leak needs immediate attention and came out first thing in am. They were fast working and real pro's. This valve was changed two years ago by Ben Franklin Plumbing with a very inferior valve for about twice the price and twice t he time to fix. Thank you Joe for great service.