Best in Reno NV

We used this company to fix our Navien tankless water heater.   They were immediately responsive,  and Mr Gibson was willing to drive to Donner Summit to help us out.   Mrs Gibson is very friendly and easy to work with on the phone.   They are competent, reliable and finish the job in a timely manner.   Highly recommend this company!

David came and repaired my plumbing issue quickly. He was professional knowledgeable with my issue. I would recommended him for your plumbing needs. He was highly recommended to me .

I found 5 Star Plumbing during the height of the pandemic and chose them because Dave always had a mask on.  He installed my gas dryer a year ago.  I recently had him come back to install a new kitchen faucet and reconfigure the valves under my sink.   He is extremely professional and personal.  Dave isn't trying to sell you anything you don't want or need--seriously. He is a hard working plumber who wants the customer to be happy with the end result.  

I also can't say enough about Barbara who does the scheduling etc.  You will get a prompt response (nearly instantly) when you email or phone her.   She is very accommodating and understanding about life events.   You can feel 100 percent confident in selecting this business for your plumbing needs.      The people at 5 Star Plumbing are very ethical and you won't be disappointed.  I hope this review helps you in making your choice.

Installed a new gas line to new heating unit.  Was on time and finished the job. Would called again to do a great job.

Vargas and Sons plumbing are very professional, friendly and absolutely amazing I called them up in the morning and they showed up exactly on time in the afternoon cleared my drain. Give me a great price and best of all they are a family owned and operated business. His technician that assisted him was also very nice best of all. He happen to be the owner son. Great job guys thanks for your prompt and valuable service.

Fernando, helped my client and I with a sewer inspection. Fernando was just great. He was a straight up guy, reasonable in price, and committed to serving the client! He got back to us quickly and stayed in communication throughout the whole process. Would definitely recommend his services!

great friendly service, flexibility with setting up time to get the work done. He was very friendly, knowledgeable, did great work, does not try to sell unnecessary work, even showed me how to get my irrigation system working that I didn't know how to use since buying my home a year ago.

Jay, the owner is very pleasant and no nonsense. He is true to his word. My job wasn't something he could complete but did what he contracted to do and help us to be brainstorm on what to do next. What more can  u ask for.

We've just dealt with a few plumbers and heating companies in the Reno area and this place was just professional, non-gouging, honest and seemed sincere about helping us.  Luis was the guy that helped us with our freezing pipes and fixes.  Will most definitely do business with them again!  Can't say enough great things about them....great first impression!

This company has terrible customer service.  We had our sump pump replaced by them and have had nothing but problems in the last 6 months since our new pump was installed.  We have called them repeatedly for a non-working pump and they do not show for scheduled appointments.  They got their money for the initial install and do not stand behind their product/work for the warranty.  Very disappointed.

Thank you for your timely and reasonably priced service.  Love that you are local.  Howie did an amazing job on several deficiencies on our hot water heater.  He also checked under the house for what we thought was a leak but it wasn't.  Howie is knowledgeable and promptly analyzed the situation in an honest way.  He is definitely an asset to your company.  Thanks again.  I will definitely recommend Preferred Plumbing & Drain to my friends and family.

Update: Turns out that the warranty would only cover some of what we needed done (bummer, but not FP's fault.) The plumber left that day saying he would return later after gathering the materials and never showed up again. I got a call from the warranty company explaining why. Then, much later that evening FP called to reschedule for them to come that next Monday to fix remaining issues. Monday came and went and the plumber never showed. Turns out it was a communication mistake with the secretary on the day and time. Plumber came the very next day, right on schedule to fix the issue. Was really timely, detailed, and clean. Showed me all his work at the end and was very organized with the paperwork.

In the end, still very pleased we went with FP and recommend them to anyone with plumbing issues or needs in the Reno area. Very, very happy with the work that was done!

Smart, reasonable, and fast! Definitely recommend this company! After 3 other plumbers failing on my shower this guy finally got it fixed! Didn't charge an insane amount of money. For sure going to keep as my main plumber from now on!

Be careful they quoted me 59.00 dollars to come out and they charged me 119.00 Big fat LIE they will charge this amount just to come look, go for the ads that say FREE estimates