Best Water Heater Repair in Raleigh NC

Theresa at Bass Plumbing did an awesome job with customer service! She was very polite and understanding of our plumbing problem and the frustration associated with it! She did all she could do to schedule the best service appointment she could for us.  So nice to deal with someone that considers the client!

I opened the cabinet door under my kitchen sink last evening to find water, and lots of it.  It was almost 5:00 when I called WP and scheduled an appointment for the next day.  Within minutes of that call, Austin called to let me know that he was on his way right then (he had reconnected everything under the sink after our kitchen remodel was complete a few weeks ago).  The drain hose that connected the dishwasher to the garbage disposal had broken, so it was nothing Austin had done.  But he knew right away what needed to be done, ran to Lowe's to get the parts, and reattached the hose.  I was very grateful when he tested the connection by running the dishwasher as well as the sink before leaving around 7 pm.  When he was leaving, he told me this one is on the house, which I so appreciated.  
To me, Austin went above and beyond, coming to my house at the end of his day to make sure my issue wasn't caused by something he had done previously and to make sure it was fixed properly.  Thanks so much, Austin!
Our house is 30 years old, and we have had a few plumbing issues over the last couple of years for which we have turned to WP for help.  They have always been responsive, professional, and reliable, and they obviously know their business.  We will definitely continue to use WP for our plumbing needs.

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

Brandon is the ONLY plumber to call when you need a plumber! As soon as I called him mid-afternoon he was quickly at my house fixing my old toilet within the hour!!! He quickly diagnosed the problems due to normal wear and tear of a 22 yr old toilet and water line leading to it that was malfunctioning. He took the time to explain how everything works as well. This is my second time dealing with Brandon in a few months. He knew who I was over the phone and said he'd be right over and he was. Super professional and gets the job done quickly without cutting any corners at all. He also replaced my old bathroom faucet at a super nice discount! He takes the time to explain what he did and why to help save me more money down the road. He's a super nice guy and again the only plumber I now trust to have my back when I need any plumbing fixes right away. Don't dare hesitate to give him a call. He enjoys what he does and is Great at it and very knowledgeable too!

My first floor toilet started leaking. I received a quick response from Xprt to my need for services, had an appointment within a couple hours. My toilet was checked and an assessment of the issues was provided along with recommended services. The toilet was repaired and reinstalled with a new seal. The cost was reasonable and as quoted. I will definitely use them again.

I had a an issue with my garbage disposal. It wasn't draining or processing. I contacted Certified Plumbing and got a reply within minutes. We scheduled an appointment for later in the afternoon. When the gentleman arrived, he quickly identified and resolved the issue. I will definitely will be using them in future.

When a water line in our wall developed a leak, Clay responded quickly and professionally, and fixed the problem.  Clay communicated everything he was doing, and made sure we were well-informed with options.  Highly recommend!

I had a really good experience with Nick from here today! Service was fast, friendly and informative. I had been experiencing a very high water bill and hoped that it was just my running toilet and not some bigger issue. Nick took the time to listen, explain how much waterloss I was probably experiencing and even showed me where my water meter was and how to track leaks by looking at the numbers! Above and beyond there!

Honestly, (to the business model) it was a bit more expensive than I had hoped, and I was kinda put-off by the repeated idea of getting a membership to receive discounts later on (kind of an insurance plan to use this company), but I am happy with the results and understand why they are trying to sell their plans.

I will add that Nick was a very non-pressure guy when it came to the proscribed options and was very direct with what would work best for me. They are very lucky to have such an excellent employee.

Loved that andy arrived early and wore a mask. He diagnosed the problem and realized significant urgency so he cleared his afternoon to fix our problems. Andy replaced a garbage disposal, distribution system pressure guage in the crawl space, snaked a toilet and sealed a shower drain all within a few hours. Great efficiency! All work is covered by warranty plus the garbage disposal has a 3 year warranty.

Prompt, Friendly, Professional.  I contacted several local plumbing companies to provide an estimate and to hopefully fix two running toilets.  Jayk's was the only one that offered a free estimate and was also able to come out the same day. The technician, Abel, arrived on time and offered a reasonable estimate for the repair. Abel was very professional and completed the work in less than hour.  He left both bathrooms clean and further pointed out some areas of plumbing concerns that I might want to look into in the future. Very pleased with the service provided by Jayk's.

I experienced a plumbing issue at my home and called Sweetwater Plumbing for assistance.  I explained the issue to the technician who immediately diagnosed the problem.  The issue was resolved quickly.  The technician was very knowledgeable, with a professional attitude.
I would recommend Sweetwater Plumbing to anyone who needs a plumbing services.  I was very satisfied with their service.

This is as professional as it gets folks.

I had a leaking water heater and contacted 3 companies for quotes/estimates on a replacement. One company told me that I should make sure I know what getting with any quotes less than theirs since it wouldn't likely be up to code.

Not only did Joseph provide the best quote, he provided a detailed estimate within hours, thoroughly explained what I would get (which included more than the company I spoke with), showed up on time, explained everything again, worked fast, cleaned up like no one was ever there, and then showed me all of the work including the items that were implemented to meet code. His partner Adam was professional and knew his stuff as well.

Overall, I couldn't be more pleased with the work done by Golden Rule Plumbing. Deal with Joseph with complete confidence.

Thanks guys!

I contracted them to replace my very aged existing a/c unit. They arrived on time and completed the work in a timely fashion. They took care to protect the carpet,  etc when working inside. After a day of the new system working properly, there was a minor problem that needed to be fixed. They came immediately and corrected the problem. I won't hesitate to do business with them again, and would recommend them to anyone.

Eddie is a great guy!  Very dependable and knowledgeable!  We were very fortunate that the morning we called he was able to come out that afternoon!  Fixed our outside faucet issue quickly and easily.  We would definitely recommend him and will use him again for our plumbing needs!  Thank you Eddie!!!

This company advertises my problem on their website as something they can fix, and states no job too small, but even though they said they'd come out later that day, they never showed up or called. Pretty unprofessional. If you're not interested in a job just say so, don't leave people hanging!

Very impressed. Water heater was rusting and leaking, needed replacement. Called them at 8:30 a.m. along with several other companies. Of the first two who would give me a quote, they were the cheapest. They turned up on time, explained my options to me, removed the old tank, installed a new one and by 1:30 we were all done. Made no mess and the new tank works just fine. Great job Eddie and Ken.

Other's hadn't even called back by then.

This is how to treat customers A+. I will use them again if needed.

Bolton charged me over 400.00 to fix my ac. The fix lasted less than 24 hours. When I called to ask for someone to come back, I was told no one could come. They have lousy customer service. I asked to speak to a manager. He never called this happened on July 7. Today I received a letter that stated I was ignoring their calls as far as paying the bill. I told the person at Bolton back in July that I needed to talk to the manager before I paid the bill. I called today. There was no adjustment on the bill so basically I am out 400.00 for a fix that didn't work. I do not recommend them to anyone!

They got here and gave me a quote that's unreasonably high. Although I have communicated my issue clearly beforehand and they should be able to give me a quote without having to be here. In the end I had to pay for the dispatch fee while fixing the issue myself. Genuinely bad experience, feels like a trap.

DO.NOT.USE.  After waiting for them all afternoon on a weekend, for an emergency appointment that had been scheduled in the morning, they finally called and said they weren't coming. DO NOT USE!!!