Best Water Heater Repair in Raleigh NC

Very helpful. Very kind and explained everything to me very well. Will be using them anytime I need some plumbing help!

Service techs arrived on time and diagnosed the problem promptly. They corrected the issues.

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

Brandon is the ONLY plumber to call when you need a plumber! As soon as I called him mid-afternoon he was quickly at my house fixing my old toilet within the hour!!! He quickly diagnosed the problems due to normal wear and tear of a 22 yr old toilet and water line leading to it that was malfunctioning. He took the time to explain how everything works as well. This is my second time dealing with Brandon in a few months. He knew who I was over the phone and said he'd be right over and he was. Super professional and gets the job done quickly without cutting any corners at all. He also replaced my old bathroom faucet at a super nice discount! He takes the time to explain what he did and why to help save me more money down the road. He's a super nice guy and again the only plumber I now trust to have my back when I need any plumbing fixes right away. Don't dare hesitate to give him a call. He enjoys what he does and is Great at it and very knowledgeable too!

My shower handle stopped working.  We tried replacing it ourselves but it's a little complicated.  I asked for recommendations on yelp and Logan was one of the first to reply, it was a Saturday.  One person said the would call me next week but I have three little girls that need their baths.  Logan came out that same day and gave me an estimate.  He returned and replaced the faucet, which works great.  He also gave a very accurate estimate it only changed a little because of a piece I needed to  complete the installation.  
I will definetly be calling again.

We needed two toilet bowls replaced, and sent the request to via Yelp for plumbers. We got a lot of responses all wanting to charge to see the job. Ronald responded with a very reasonable flat rate to install the two toilets and haul away the existing ones. We told him when the toilets would be delivered and scheduled his services for two days later. He was on time, professional, and polite. The toilets were installed within two hours, and there was no mess or anything for me to clean up afterwards.  Ronald gave us a great experience! And I will definitely recommend him to my neighbors for their plumbing needs.

Just had Benjamin out first for free quote, was very helpful, gave mini training on types of toilets, and best kind, flow gravity, etc. He spent about 35 minutes and was very fair. Hired them the next day and Benjamin was the installer for new toilet and was done in just over an hour. VERY PROFESSIONAL & ON TIME, will use them again for the other 2 toilets.

I had a really good experience with Nick from here today! Service was fast, friendly and informative. I had been experiencing a very high water bill and hoped that it was just my running toilet and not some bigger issue. Nick took the time to listen, explain how much waterloss I was probably experiencing and even showed me where my water meter was and how to track leaks by looking at the numbers! Above and beyond there!

Honestly, (to the business model) it was a bit more expensive than I had hoped, and I was kinda put-off by the repeated idea of getting a membership to receive discounts later on (kind of an insurance plan to use this company), but I am happy with the results and understand why they are trying to sell their plans.

I will add that Nick was a very non-pressure guy when it came to the proscribed options and was very direct with what would work best for me. They are very lucky to have such an excellent employee.

Another Happy Customer of Plumbserv LLC,
      Having an underground leak with a water feed pipe to the house from the road to the house. I myself dug the hole up where the leak was and found the leak hoping to be able to fix it myself. Afte locating the leak and realizing this was a little above my expertise, I called Plumbserv. The graciously responded same day without the issue being and emergency response call. After seeing the issue the technicians tried to locate the water meter shut off. Tried for well over an hour to locate the meter for shut off and could not. They charged me a service call fee of $150.00 for about nothing. After a week of waiting for NC811 to locate the water meter at the edge of the property i had Plumbserve come back out to fix the pipe.
This is where it gets good.
The technician was great. Fixed the pipe correctly, timely and purposely left the hole open for in case the pipe was not fixed correctly and did not charge me at that time for the repairs. It was when i was satisfied with the repair that i was to call the office and pay the fees. I called to pay the fees and the office associate was awesome and was able to roll the earlier fees i paid into that bill i needed to pay for the final bill and that was over the top awesome. Please don't hesitate to call these guys to have them wotk on you plumbing needs. I will recommend to anyone to call them, they were great.

Needed to have a badly functioning shower control replaced and the price was right with Jayk's. Jose showed up on time, did a great job on the installation and we have been very happy with his work. I have no problem recommending Jayk's and, if I need help again, I'll call them right up!

I had a curious problem with venting a sink and they were very helpful in understanding the cause, urgency and approaches.  They have gained a future customer.

Professional, honest, and affordable, what more can tou ask for?  Oh and fast, same day service in our case.  Our new go to for plumbing services.

I had a leaking coil diagnosed by another company.  Unfortunately, the first company could not do the repair as they were not an authorized dealer.  I called Raleigh Heating as they are authorized and the person the phone said it would be a $99 diagnostic fee.  I scheduled the appointment.  Two guys came out and took a quick look and said the unit is leaking refrigerant.  They then stated it would be another $135 fee to diagnose where the leak was coming from.  This fee took me by surprise as I thought the $99 diagnostic fee was for 'diagnosing' the issue.  Apparently not.  When making the appointment, they should disclose there may be additional fees.  This was never done in my case.  Regardless, I paid my $99 fee, kicked them out (this was not the repair guys fault - more so on management who they contacted) and will give the business to another company who plays fairly.  Raleigh Heating lost a $3000-$4000 job because they felt like nickel and diming a potential customer.

Eddie was great! He responded to my estimate request early (3:20 AM) with much as up front pricing you can do based on what I could give. A polite and personal email response. This was also the only estimate with any pricing we received when I woke up on this morning. I had already researched and knew getting the hot water heater I needed would be difficult due to where it is installed and the space available here. I also knew about what this would cost wholesale. Asked to proceed and he was here exactly when he said he would arrive. Everything is pretty good so far.

Now this is where it goes above what I expected - After seeing the layout there was only this particular water heater as an option. Eddie was up front about the cost of the unit (I had researched) and this reflected his original estimate. I didn't have a home warranty and do not have much experience working with any finance company. I tried to apply on his site but it was not working. Eddie personally called the finance company to assist and it turned out my personal credit lock was preventing the application from going through. I fixed this and he then walked me through the financing directly with his business account rep all the while lining up the rest of the job.

The water heater had burst but not in a location to cause damage. I did have cold water as I found the valve to shut off water to the tank. I told Eddie and his office it wasn't an emergency but would like it fixed as soon as possible. However, Eddie treated it as such. In less than 4 hours from responding to Eddie's initial quote I had hot water.

Professional, punctual, courteous, and was able to finish a difficult fix quickly.

My dishwasher hose was leaking at the shut-off valve and I called Same Day to come seal it off for me.  They scheduled for the next day (which was fine, I called at 4pm and the leak was extremely slow) and sealed up around the valve.  The charge was $145 but I don't think that's unreasonable for in-home service.  It's not like I'd be able to repair the thing myself.

Unfortunately the next day I noticed the leak was still going, though much slower than before.  The guy came out 2 hours after I called, and this time replace the tubing.  He let me know the reason for the leak was because the tube was supposed to have a metal bit inside to keep the plastic firm against the shut-off valve, but this particular hose was installed with just plastic.  The replacement for the tube and this particular visit was no extra cost, it was just included in the $145 I had already paid.

No leaks since then, and I'm sure I'd use these guys again if I ever have another plumbing problem.

A crew came out to perform a routine annual check-up and flush our tankless water heater for the 3rd year in a row.  The crew of  3 plumbers and electricians thoroughly checked the whole house and identified several serious problems needing attention.  They were able to fix the ones I asked them to on the spot and gave me an estimate for the one I want to wait on.  They solved my problem of flickering canister lights.  Jerry, Michael, and Mike were very professional, courteous, knowledgeable and competent.  I have the utmost confidence in their work and highly recommend them.

A few weeks ago, I filled in their online form to ask to be contacted for a project or two at my home (washer dryer installation, evaluation and running of electrical / plumbing for 2nd kitchen installation, evaluation of current plumbing / electrical system on the house). When I didn't hear back, I then called to follow up, and I was told they saw my inquiry, but it somehow didn't make it over to the correct department. I was told they would put me in the queue for the plumbing department to call me back. I called a second time after not hearing back after this inquiry, and I still have not heard back. Disappointed that I can't even seem to get anyone to provide an estimate, therefore, I certainly can't recommend the work.

They got here and gave me a quote that's unreasonably high. Although I have communicated my issue clearly beforehand and they should be able to give me a quote without having to be here. In the end I had to pay for the dispatch fee while fixing the issue myself. Genuinely bad experience, feels like a trap.

I need an easy repair to a toilet. Called the number and asked simple questions... do you charge for consultation, what's the earliest availability. I was given so much attitude by the person on the phone I hung up.