Best Water Heater Repair in Raleigh NC

Theresa at Bass Plumbing did an awesome job with customer service! She was very polite and understanding of our plumbing problem and the frustration associated with it! She did all she could do to schedule the best service appointment she could for us.  So nice to deal with someone that considers the client!

I reviewed this company on May 25, 2023, shortly after the work was performed. My primary complaint was I felt the pricing of approximately $650 was out of line for 1-1/4 hours of work and less than $30 in materials.
On June  27 I received a call from my tenant the two sharp points of something had penetrated the wall in the bedroom adjacent to the bathroom where a technician from William Parrish Plumbing had replaced the tub faucet, shower head and water control valve which came in a kit by Delta. I provided the kit. Going to the rental house to determine what I needed to do and the cause of the problem I found the two screws the technician had used to secure the water valve to a 1x 4 were 3 in length and the sharp points had penetrated the wall in the adjoining bedroom. I removed them and installed two 2' screws which firmly held the valve in place.  The next step was to use joint compound to fill the two small holes and then repaint the entire wall.  I have never been happy with the outcome when I try to paint  small patches on walls that have been painted for 4 or 5 years.  One full day of work to keep my excellent tenant happy to live in the house she has been in for 5 years.  One day of work caused because the plumbing technician from William Parrish Plumbing decided to not walk to his truck to get the proper length of screws or possibly he did not have them and needed to make a trip to a near by ACE Hardware to buy two screws of the proper length or ask me if I had two he could use.

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

Brandon is the ONLY plumber to call when you need a plumber! As soon as I called him mid-afternoon he was quickly at my house fixing my old toilet within the hour!!! He quickly diagnosed the problems due to normal wear and tear of a 22 yr old toilet and water line leading to it that was malfunctioning. He took the time to explain how everything works as well. This is my second time dealing with Brandon in a few months. He knew who I was over the phone and said he'd be right over and he was. Super professional and gets the job done quickly without cutting any corners at all. He also replaced my old bathroom faucet at a super nice discount! He takes the time to explain what he did and why to help save me more money down the road. He's a super nice guy and again the only plumber I now trust to have my back when I need any plumbing fixes right away. Don't dare hesitate to give him a call. He enjoys what he does and is Great at it and very knowledgeable too!

My first floor toilet started leaking. I received a quick response from Xprt to my need for services, had an appointment within a couple hours. My toilet was checked and an assessment of the issues was provided along with recommended services. The toilet was repaired and reinstalled with a new seal. The cost was reasonable and as quoted. I will definitely use them again.

I put in a service request on yelp and Ronald got back to me super quick and was able to come out the next day and fix our broken bathtub faucet! He was very communicative and honest. This company was very helpful and my family is very happy to not have to take any more showers with a bucket!!

I'm doing a full renovation on my house to include a new kitchen and master bathroom. ARC plumbing completed the plumbing in both areas and did a fantastic job. I'll definitely call them for projects in the future.

I got a same day appointment for repair of a hot water heater l. Within a couple days the unit was replaced. The team was very professional,  very punctual, and  the price was very comparable to others in the area.  I would highly recommend them

Loved that andy arrived early and wore a mask. He diagnosed the problem and realized significant urgency so he cleared his afternoon to fix our problems. Andy replaced a garbage disposal, distribution system pressure guage in the crawl space, snaked a toilet and sealed a shower drain all within a few hours. Great efficiency! All work is covered by warranty plus the garbage disposal has a 3 year warranty.

Woke up this morning to the sound of rushing water only to find my crawl space flooding. Found Jayk's on YELP, gave a quick call and he immediately dispatched someone to my home (who arrived wearing a mask!)  Main water line from the street to the house had cracked in the crawlspace.  His guys were great and had repair completed exactly 2 hours from my initial call.  Everyone needs to put their # in their phone for future reference.

Adding in yet another issue. Shower valve in downstairs shower not secured to the framing. Pulls from wall and will eventually fail. Costly fix!

I truly can't describe the professionalism, courtesy and incredible customer service of this company. We had a major plumbing issue at our house on a Saturday (three sinks and two toilets all leaking at the same time and water raining through the ceiling of our kitchen), and I called every plumber listed, left a message concerning the emergency, and they are the only one who not only called back, but the owner actually came to our house after he finished a job he was on at 5pm on a Saturday! He was more than willing to help us, and I honestly felt like he treated our family the way he would want to be treated - the Golden Rule. After telling him I wasn't sure we would be able to hire him without prior authorization from our Home Warranty company, he told me he could take a look at everything for me anyway because he likes to help people. If more companies lived out this philosophy, the world would be a less stressful, more kind place. Golden Rule is the Chick-fil-A of plumbing providers in the Triangle. We recommend them to anyone and everyone.

This is a very customer oriented company. Raleigh Heating and air responds quickly and respectfully each and every time.

He flooded my house and couldn't explain why. Then got mad at me for asking him to repair the damages.

Noticed a small leak around our toilet, called at 10am. Was there at 3:30. Fast, extremely personable, near and very reasonable!

Great service!

Streamline was awesome. I needed a new water heater and they worked with me to answer all of my questions, talk to me about my concerns, and figure out what the best options were. Chris and Amber were professional and friendly throughout the entire process and took care of everything without a problem. They even took pictures of everything so I didn't have to crawl through my crawlspace to look at what they installed.

Their prices are on par or a little cheaper than most other competitors in the area including Home Depot (I got 4 different quotes for the work). This kind of work isn't cheap but you get what you pay for.

A few weeks ago, I filled in their online form to ask to be contacted for a project or two at my home (washer dryer installation, evaluation and running of electrical / plumbing for 2nd kitchen installation, evaluation of current plumbing / electrical system on the house). When I didn't hear back, I then called to follow up, and I was told they saw my inquiry, but it somehow didn't make it over to the correct department. I was told they would put me in the queue for the plumbing department to call me back. I called a second time after not hearing back after this inquiry, and I still have not heard back. Disappointed that I can't even seem to get anyone to provide an estimate, therefore, I certainly can't recommend the work.

They got here and gave me a quote that's unreasonably high. Although I have communicated my issue clearly beforehand and they should be able to give me a quote without having to be here. In the end I had to pay for the dispatch fee while fixing the issue myself. Genuinely bad experience, feels like a trap.

Do NOT use. Technician came out and cleaned the end of the water main, but LEFT all of the sludge he pulled out on our grass and neighbors! Photo technician called and said he would arrive around 3:30PM. - 4PM or call if he was going to be late. Never showed up nor responded to text messages by 5PM.
Rescheduled with main office for Saturday 1-3PM. No one called or showed up. Called main office and was told technician had a family day AND said he talked to me and rescheduled for Monday President's Day.  I never spoke with him AND did not plan to be home on President's Day. Cary/Raleigh NC offices.

Still waiting on a call back to reschedule.....2/18/2023