Best in Raleigh NC

Very helpful. Very kind and explained everything to me very well. Will be using them anytime I need some plumbing help!

BBradley Plumbing did an amazing job.  I called Matt and his guys came up within the hour to remove broken tank while Matt pickup a new water heater.  Matt and his guys were amazing, professional and on point!  They did a great job and pricing was right on target to what I was expecting. He acyually gave me an idea of pricing and did not change or have add-ons. He picked up the right tank and replaced shut off value too!..... I suggest to call Bradley Plumbing for your home plumbing needs.  I believe he also does commercial peoperties too!

When our basement turned into a surprise indoor swimming pool one evening, our home warranty company dropped the ball and failed to get a plumber out to repair it after many repeated efforts on our part, leaving us without running water for several hot July days. My husband and I decided it was worth sourcing a plumber on our own, and many reading of reviews and makings of phone calls later we decided on William Parrish Plumbing and are very glad we did! Not only were our inquiries answered promptly and subsequent calls returned fast (unlike the two shoddy companies American Home Shield wanted us to waste time on), but our water woes were relieved by Scott that very day - and even earlier than initially scheduled!

His work was unhesitating and professional (my husband enjoyed getting to watch and learn about the plumbing features of our 1950s house as Scott worked), which is no doubt helped by WPP plumbers arriving in fully stocked vans so they can get to work as quickly as possible in most situations. Pricing was very fair for the type of repair needed, and communication from everyone from Scott to the lady at the front desk was helpful and efficient. I would prefer not to come home to any kind of pipe issues ever again, but if it happens at least there's a local plumber around to trust!

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

They came out to my house and gave honest feedback and charged me reasonable price. i will use them again.

When we suddenly had no water coming out of the faucets, we called 24/7 Plumbing in the hopes someone could come out right away.  The person on the phone was very friendly and helpful and, even though we were initially informed that no one was available to come out until tomorrow, they later called back saying someone could be at our house in 20 minutes.  They followed up with texts and calls confirming our scheduled service along with their estimated arrival time. They were able to quickly diagnose the problem, and we had our water flowing again in no time.  They were courteous and answered all our questions.  
Highly recommend.

My first floor toilet started leaking. I received a quick response from Xprt to my need for services, had an appointment within a couple hours. My toilet was checked and an assessment of the issues was provided along with recommended services. The toilet was repaired and reinstalled with a new seal. The cost was reasonable and as quoted. I will definitely use them again.

I hired them to replace my HVAC unit.  The initial sales call went nicely and it went down hill from there.
1) The installation was done poorly.  I had to have them come back out to fix the following issues.  
* They failed initial inspection.
* They forgot to turn the gas on (so did not actually test the heater unit!)
* They left cigarette butts around my house.
* There were gaps where they didn't seal it the new ductwork properly.
* Several other small issues that I will skip.  Some they fixed, others they didn't so I fixed them myself.
2) After some time we found the heater stopped working after running some times.  They sent out a technician 4 or 5 times to fix it.  They made me buy some new parts but that didn't fix it.  They finally had to get someone from the HVAC manufacturer to come out and fix it.  The only problem was that IT WAS INSTALLED INCORRECTLY!  I was NOT REFUNDED for the parts that I had to buy NOR FOR THE SERVICE CALL!  This should have been at no charge to me due to faulty installation.
3) I have a yearly service agreement.  The person is supposed to clean the coils on my outdoor unit in the spring but did not even spray it with a water hose.  I had to call the office to have the person come back and to the job that they were supposed to do.

I will not be renewing my service agreement with them and will not be using them for any services after my current agreement expires.

Bottom line: Poor installation, poor service, poor maintenance.

He flooded my house and couldn't explain why. Then got mad at me for asking him to repair the damages.

Sam arrived on time and was very patient explaining his work and answering my questions.  He even let me watch what he was doing so I could learn.  The price for the repair was more than fair.  I could not be happier with the service I received.  Thank you!

I scheduled a consultation Through Yelp following the instructions and no one confirmed or showed up.

Got an appointment on same day service, fixed all 3 leaks until i showed him one of the toilet water leak is still not fixed, said he will come back and fix it next day as he had to order the part, never showed up after that, tried calling several times, he never picked up the phone. I have to call another plumber to fix the problem. Very unprofessional, I will never call this company or recommend to anyone....

Our gas water heater was draining water through the T&P valve.  Technician from ARC assessed the problem and suggested that the Expansion tank *and* T&P valve needed to be replaced.  The parts & labor for replacing both items would cost $306.  Additionally, the technician told me that he didn't have an expansion tank in his truck and that they would have to order it which would take a few days.  Initially, I was disappointed that they didn't have expansion tank in stock.  So, I told the technician that I would get someone else to come and provide a quote for comparison.  

I reached out to another company whose technician came within the hour, assessed the problem within 5 mins and told me that it was going to cost $100 for replacing the expansion tank.  Also, I was told that the T&P valve was functioning properly and that there was no reason to replace it.  It took about 15 minutes for the entire job of replacing the tank and it costed me $100 flat.

Based on the above, I can say that ARC Plumbing is not trustworthy.  They're up-selling with HUGE markup.  

Would NOT recommend ARC Plumbing to anyone!

A leak developed in a pipe joint adjacent to the one they fixed. They came back out, but said they weren't responsible, it was just poor original installation. They did give me a 10% discount on the labor for the new leak. But now I'm seeing that I have a very slow leak in the joint adjacent to the second replaced joint. It's so slow I'm not going to bother with it for now. But I'm going to have a try a new plumber in the future. I have no doubt that my plastic pipes are cheap and crappy. But I do doubt that they are cheaper or crappier than the typical spec house. I need a plumber who can work with the pipes I have, not the ones I wish I had. Plumbers, I'd suggest maybe strapping or clamping the pipes you are working on to something heavy, to minimize the torque on adjacent joints. I'll also note that the original burst pipe was a hot water pipe, close to the outlet of the water heater they installed, but that may truly be pure coincidence.

I just had a horrible experience with Midtown Plumbing, LLC. They were scheduled for last Friday, which I had to cancel for medical reasons, and rescheduled and later confirmed for Tuesday. They showed up Monday, which the owner insisted wasn't his fault because computer systems are man-made and make errors (after Amber the scheduler told me earlier that Monday's appointment was the one I scheduled, despite confirmations for Tuesday).

The technician told me that it seemed to work out well on Monday because we already had the appointment for Tuesday. Amber, the scheduler, called and left a message for me Monday, right as the plumber left, to call to schedule completion of work, which -- given that we had confirmed Tuesday already -- I assumed was for the second bathroom in our house that was having trouble.

I didn't get a chance to call her on Monday, because my entire day was messed up by the plumber coming on the wrong day, which the owner said again he was sorry that happened but computers make mistakes, continuing to blame the computer instead of accepting any responsibility for doing anything wrong.

Tuesday morning came and went. No one showed.

I called today and was told by Amber they couldn't come out until Friday now (as we've had two tubs and two toilets clogged for our family of seven). I scheduled that because I knew it would be unlikely to have anyone else out before then because I would be starting fresh with a new plumber instead of simply trying to get work completed that had been scheduled for Tuesday. She said they couldn't come Tuesday because I didn't have a clear path to the bathroom for their equipment to pass through, and I explained (again) that I didn't have that clear on Monday because they weren't supposed to come on Monday but that the plumber said Tuesday would be fine as long as the path was clear, which I assured him it would be.

The owner insists all conversations were recorded, as a threat that I would be legally responsible for anything I said if I wrote a negative review. I hope they are recorded, because they support my record of events. He also said that because I was going to post an honest review about my experiences, he was canceling the already scheduled Friday appointment.

(He did offer to refer to me to a few other places, which I declined because I don't want to work with anyone he would recommend after the poor service from him. But this indicates that he felt comfortable enough to refer me elsewhere, as he wasn't comfortable working with me but felt fine connecting me with colleagues.)

I asked, so you're refusing to complete my service? And he said yes because of all the he said, she said dismissing that everything I claimed was on record. I began to cry, and he laughed.

I have no doubt I would have been treated with more respect by the owner if I were a man, but my husband has been dead almost two years so having him call wasn't an option.

Even if I'm misreading the misogyny, steer clear of Midtown. They seem fine at first, but they showed up on the wrong day, didn't show up on the right day, and then canceled the rescheduled appointment (rescheduled from the day they didn't come) because I complained.

They got here and gave me a quote that's unreasonably high. Although I have communicated my issue clearly beforehand and they should be able to give me a quote without having to be here. In the end I had to pay for the dispatch fee while fixing the issue myself. Genuinely bad experience, feels like a trap.

DO.NOT.USE.  After waiting for them all afternoon on a weekend, for an emergency appointment that had been scheduled in the morning, they finally called and said they weren't coming. DO NOT USE!!!