Best Tankless Water Heater Repair in Plano TX

Had them out to replace a water heater in Plano, probably 15 years ago.  Whole house water filtration when we moved to McKinney.  Let them know what you need and get out of the way.  Very professional and efficient!!

Night and day! Our usual go-to provider has been slow to return calls the last couple times we needed help. Based on reviews here, I contacted Mark via their web site. He called pretty promptly to arrange a visit.

James turned up on time and was very pleasant. And though our problem turned out to be bigger than anticipated, James was persistent, even calling in backup. As time marched on, I got to wondering just how much this red carpet service was going to cost. Wow, was I pleasantly surprised.

Mark Ondras Plumbing is our new go-to provider.

Professor Plumb repaired a slab leak for me and did an amazing job.  They were responsive to my calls and did a quick and complete job with the repair.  I had dreaded having the work done because I didn't know what to expect, but with Jeff running the job at my house, everything went smoothly and much better than I could have imagined.
I was impressed with Jeff and Brian, and will use them for any future plumbing needs.  
Excellent!
I highly recommend them!

We had a plumbing issue in our upstairs bathroom (clogged sink) and needed someone to come out during after normal business hours. From my initial phone call with the admin person, I knew there would be a $150 base charge (service call) just to have someone come out during after hours, plus fees for the repair work. However, I was still a bit sticker shocked to see after 45 mins of work (standard snake job to unclog a drain), I was charged $478 ($150 + $328). Then things got worse when I called the company back just to see if I can get a breakdown of the repair charge for $328. Now, while I wasn't super thrilled about paying nearly $500 dollars, had my simple question been answered, perhaps all this could've been avoided. However, not only was my question not answered, this person ended up giving me an attitude and questioned why I'm even complaining about the pricing. I requested for a manager to call me back and received a phone call within minutes from Randy who explained to me that the $328 was a standard fee. He also explained that the lady I spoke to was from some 3rd party company that handles their after hour support. Anyways, our plumbing problem was fixed and I got my answer, but I wasn't too happy about the whole experience.  And just to be clear, the lady who initially helped me over the phone to schedule the visit as well as the technician/plumber who came out to fix the problem did a great job, so this 3 star review is not a reflection on them, but more for the whole experience.

Luke was wonderful.  Explained the problem and the charges up front. Pleasant and professional.   Job completed to my satisfaction.

Helped with a slow draining drain. Very responsive and very nice. I had some confusion over billing and he was quick to help.

How many plumbers will show up to an appointment ON TIME (early even) first thing in the morning, looking sharp, and ready to take-on the call?  Well, Jay, owner of Plumbing by Jay sure did this morning.  He intently listened to my plumbing problem and then was off to work on diagnosing the issue.  Within a few minutes he reported What you're hearing is minor. If you want we can make that little sound go away for $250. When I asked what he would do in my position he said If it's not a big deal to you and you're the only one hearing it, leave it alone, it's not harming anything. We'll fix it next time you need to replace a water heater. Jay absolutely ROCKS!  He has always provided 'Wow!' service.

Thank you so much Ardent Plumbing for coming to our rescue during the Christmas Holiday weekend! We had a pipe burst and Ardent came out and fixed everything. Good as new and we have water! Now my wife can start cooking for Christmas without any worries! Marco and Kevin are great!

What a fantastic company.  Every single person I interacted with was very professional and courteous.  I had a toilet that needed to be reset with new wax ring.  Genzel was one of the only companies that didn't charge me a fee to come give me a quote.  It turns out their price was really fair too.  It was much lower than some others had given over the phone.  Brody Genzel (the owner's son) and a helper (forgot name) were very courteous, efficient, and professional.  They made quick work of the toilet repair, cleaned the area, and re-sealed around the toilet.  I was impressed.

good:  They got me in fast
           They showed up within an hour of the appointment
           The problem is not as bad as it was.......
Bad:    They charged me more than double the going rate for what they did
           They had to come out a second time to get it fixed - the second guy ran the water for 10 minutes twice - with a 4 minute break in the middle.  He called that running for 20 minutes.  It is at 10 minutes when the shower starts backing up again - not as bad as before, but for double the cost, I would expect it to be FIXED.  The second guy didn't really want to do what was needed work wise.  He was polite.  
           They start out with what they could break, and suggest you wouldn't have any problems if you replace your cast iron piping to the tune of about $75,000..........they said they wouldn't want to do the work that would be needed to do it best, they would probably do an easier for them job which wouldn't be quite as good.

Worst:  They said they never warranty their work.  
The shower was stopped up, now it just backs up........I would not call this fixed.  
I have to say that I don't trust the guys that came out.  

Would I use them again?  No.  Not ever.

Al did a great job connecting our 2 hot water heaters so that we could get instant hot water in our master bath.  It's so nice to get in the shower without having to wait 5 minutes for the water to heat.
He also checked out several other sinks in our house and offered to come back at no charge if anything wasn't working right.
I would recommend All About Water Heaters.

I am not one who normally writes reviews but here goes:  Last week, my wife raised a concern about the amount of water that was accumulating in our front yard.  After going through the routine of testing the sprinklers, thinking this was most likely the problem, I quickly found a broken sprinkler head and assumed this was the culprit that was turning our front yard into Louisiana swamplands.  I shut off the sprinkler system and assured my princess that all would be fixed the following weekend.  Well, on my way home Wednesday, my wife called me expressing her concerns again that the water seemed to still be accumulating in the yard and the front sidewalk.  Knowing I already expertly diagnosed the problem I said to go ahead and call the city to check the meter for a leak, as this issue was already handled from my side, again, due to my flawless troubleshooting skills.  

Pulling into my house I could see that the city water guy was already at my house with the cover off the meter.  Me, still in my work cloths, calmly walked outside to greet the gentleman who was going to tell me I was right and all is well.  

This is where I began to doubt myself.  After quick introductions, the gentleman showed me the two dials on the meter.  One dial looks like the minute hand on a clock and 1 full rotation is 10 gallons of water that has been sent to my home.  The second dial is smaller, and 1 full rotation is 1 tick for the other dial mentioned.  After seeing the second dial was working its way to 88 miles per hour I was sure this entire meter was going to quickly send itself somewhere into the future.  Doc and Marty were nowhere to be found so I knew I had to act quickly.  I went inside, changed cloths and went to work.  With my pants rolled up and flip flops on I was ready to address this issue.  

I went to the main shut-off valve to the house and began to turn the valve to the right(righty-tighty, left-loosey).  The valve went snug but not tight.  My new city friend informed me that my new flux capacitor had almost completely stopped.  Oh, oh, as almost means it's not stopped.  The valve would not completely tighten and worse, as I left-loosyed it, the water would not turn back on.  Crap, time to call a plumber.
Assuring my wife that I got this under control I began thinking about all the things we take for granted with indoor plumbing.  Cooking, dish washer, washing machine, ice, and heaven forbid, BATHROOMS...gone...all gone!  I didn't hesitate and quickly jumped on the computer and began to type all kinds of search terms to find a local plumber who could help immediately.  I started off with the big guys (you know who they are) as well as with any plumbing company that advertised 24/7 in their name or description.  

After calling 5-6 companies I was beginning to wonder if some of these 24/7 guys should just change their name to Next Day Plumbers as it seemed everyone was booked.  I was getting desperate so I decided to call a company that only had 15 to 16 reviews.  Being in IT, I am very skeptical of reviews as sometimes companies  will have their friends and family leave 5 stars and then you'll have trolls who leave a bad review because they didn't get their narcissistic way for some reason or another.  Anyway, I made the call.

The person on the other end sounded like a good ol' boy that was relaxing at home.  Oh, oh, red flag, or so I thought.  We discussed the situation, went over some basic pricing and I swallowed hard as he told me the trip charge.  Trip charge, ug, you mean I am probably going to pay one hundred plus dollars for someone to come out and say Yep, you're screwed buddy, we'll have to come out tomorrow to fix this for sure.   Again, I was desperate and had to show some sort of progress to the wife before she began calling pricy hotels for us to shack up in for the night.

About 30 minutes later, Chris with ENCO Plumbing showed up at our door.  After looking around my new swampland, Chris began to give me some news that sounded like a financial minigun was about to attack my bank account.  Here it comes I thought.  Trip charge AND some sort of plumbing lingo that sounded like an introduction to a plumbing novel written by Steven King.  See, with my awesome troubleshooting skills (as mentioned earlier), I came to another conclusion that since the sprinklers were not the root of all the newly found evil in my world, it must be this valve thing as it's broke and water is coming from this area so anything else is just a sales pitch right?  Wrong, keep reading
Chris is a straight to the point kind of guy and so am I, so we quickly agreed that since the main valve is broke, it definitely needs to be fixed before we continue additional chapters in the plumbing novel I am now living.  After agreeing to a price, Chris went to work.
-continue reading here - adaptivedigitalsigns.com…

Came out on time and quickly checked the issue and fixed the leak.
Was able to check a couple other issues at the same time!  Will definitely work with them again.

Awesome service and reasonable prices. Willing to replace a hot water heater and garbage disposal on a Sunday morning in record time

Had a Tankless water heater installed. Very Professional from the quote to Installation. Came on time and completed the Work.