Best Drain Cleaning in Pittsburgh PA

We had an issue with our water pressure regulator which caused our water to shut off. We searched for plumbers in our area and found Brett. He was able to come out within 30 minutes which were so grateful. He promptly fixed our issue and the charge was reasonable.  Awesome, right?

Well, here is where things take a turn. Because we were so happy with his service, we asked if he could install a new shower faucet. He explained what was involved which was more work than we thought because he had to create an entry panel and shut off valves in addition to replacing the faucet. We called to schedule this and someone answered and said he would call back. After a few days, he didn't return the call so we called again. He asked us to take a picture of the model and serial number of the new faucet we bought so he could find an equivalent with his supplier. We provided him with that information immediately. We never heard back from Brett. It's been a couple of weeks now. I don't know if the job was too involved or he didn't want to do it, but if that's the case he could have said so. I was all ready to provide a great review because this helps other people make decisions. Unfortunately, the best I could do was a three stars.

I had a piped that was backed up and after sending a few hours myself trying to fix it I ended up calling. I called them a little after 9pm and got a call back in less then 15 minutes letting me know someone was on their way. They arrived at 9:45 and was able to clear everything out with in an hour. The plumber informative and was able to give us a lot of great advice. I would recommend Them if you are with in their area.

Normally I don't write reviews, but I saw that Bob's rating on yelp was not representative of his work.  He just left here after replacing a bunch of pipes in my basement.  We are having a large electrical box installed.  All the pipes in the area needed moved.  Bob did a great job of doing the work and explaining what he was doing.  I would recommend him without issue.

I was not at the home during the service -- but this makes my review even more important to me. I learned about it all from my Aunt who was super impressed with Todd from First Call Plumbing. The sewer backed up to the point where we could not use our appliances and were apprehensive to flush the toilet. My Aunt's regular plumber was on vacation so we had to find someone new.  My Aunt was very skeptical about using someone new, but the smell was unbearable and she had no choice. Calling Todd same day, he was helpful, polite and ensured he fit us in, and on a Saturday, too. In addition to solving the problem, he assisted in clean up. He also did a review of other areas of the home. Pricing was generous -- they only charge OT on a Sunday! Thanks for a great experience, Todd!

Needed a new hot water heater. Called & they came the next day!!   Friendly plumbers who did the work.
Professional & clean!!   Answered questions we had
& even played with our dogs!!
Definitely will use them again when the need arises!!

They just replaced our water heater today. Good communication, stuck to their price, and were incredibly professional. They also unclogged a drain and replaced a valve, all within an hour.

These guys were fantastic. Very friendly, professional. We had a plumbing emergency, they responded very quickly to the call. Came out the next day and fixed the issue. The price was great, and the job was done really well.

The service here is impeccable.  Not only is the service fast and efficient but the friendliness  is what sets this business in a class of its own. Their response time was fast after leaving a message on their voice mail, which I would recommend over filling out an online form. Nothing beats picking up the phone. Matt's response from my call was quick, and diverted a service as promised. I will never refer any other plumber to anyone other than Brown's Plumbing. You won't regret it!

I can not recommend these guys enough and I've been telling everyone who will listen about them since they were here. We got ripped off and ghosted by another plumber, so I called Shelton Plumbing. They came out same day and had my problem fixed in less than an hour and literally saved me thousands of dollars. To top it all off, they were extremely conscious of COVID protocols and made sure I was comfortable with everything they were doing, even down to placing their clipboard on my table. I've been beaming all week and I'm just SO elated to have found a great, trustworthy company to call when we need them. Thanks again guys!!!

I was in a time crunch. My usual go-to plumber was extremely busy on existing projects and I did not want a tenant of mine to keep waiting but wanted a trustworthy alternative. I called Samuel Bales from a search on Yelp and left a message. Michael returned my call within 5 mins. To my surprise, he was willing and able to come out right away. I texted him the address to the property where I was having a garbage disposal issue.

We met there on time. Michael was able to clear the problem and show me what I could do in the future should a similar problem arise.

The following week I called on Michael again. This time it was at another property to diagnose and clear all plumbing drains in a bathroom.

The charge for services was not cheap but they were fair, came out right away, and the attention and care to the problem were worth it. I will most definitely use Michael/Samuel Bales Plumbing again. In fact, I was getting ready to call them again for a dishwasher repair so I remembered I wanted to write them a review.

They always show up on time and are very considerate of our property.  The don't try to up sell or create fear of future problems like some other firms.  I have used them for more than 20 years and trust their service men.

I called Bill Brown because the main toilet in my home was leaking into my kitchen.  My initial appointment was for a Wednesday around lunchtime.  I called him at 3:00 to confirm he was still planning to come that day.  I understand that plumbers get busy and jobs can become larger than they initially thought, however; I was provided no communication to confirm that the appointment was going to take place as scheduled - I had taken the day off of work for this appointment.  He said he was coming once he finished the job and would call and let me know when he was on his way.  He finally came at 5:30 (with no call), spent 15 minutes in my house, and couldn't fix the issue, so we scheduled an appointment for the next Friday, between 8-9 am.  I called him at 10:00 only to be advised that his truck had broken the day before and he wasn't sure if he could come out that day.  Again, I had taken a day off of work, and we are now 2 weeks without a working bathroom upstairs.  I was able to contact Roto-Rooter Friday morning and they sent someone that afternoon and he was able to fix the problem within 40 minutes.  

TL; DR - don't hire him.  Hire Roto-Rooter instead.  Same day appointment and fix.

Our drain in the driveway from storm water was not draining properly. Since it's a shared line with our neighbor, the neighbor and I jointly called Mark Allen Plumbing to have it cleaned with a water jet and have a camera to determine what, if any, problem exists.

Jesse came promptly and performed the duty of the hydro cleaning. He was  prompt, polite and professional. He explained the process and answered questions and worked very hard to clean the drain. Once finished, he told us the camera was not on his truck and another person would come to do that portion in a few minutes. We were very pleased at this point with our experience at Mark Allen Plumbing and especially with Jesse's services.

As promised, the gentleman with the camera appeared literally 5 minutes later. He introduced himself as Shawn and said he would use the camera. From the moment he emerged the truck to greet us, he appeared annoyed to be there. He began by feeling the grass around the property with his foot, then asked us to remove the downspout so he could put the camera in. We thought it odd at first that he asked us to remove the downspout, but we obliged. Next, he proceeded to put the camera in and told us he couldn't see anything. He then apprehensively tried the other drain to get a better look. He wasn't very keen on having to get on the ground to reach this drain. After a few moments he again said he could see nothing. When the camera emerged in was clean, not covered in mud, debris or anything else that would lead us to believe nothing would be visible. Shawn then proceeded to tell us that we had a problem, but could not tell us what the problem was. He explained we would need to have the ground dig out 5' deep to figure out what the problem was. Obviously, we had many questions for Shawn to better understand what the problem was and why the camera couldn't tell us anything. He was unable to give us answers to any of the questions, only to repeat we'd have to have the land dug up. Shawn became more agitated and then told us that what we paid for the service was incorrect, and that the camera is free not a paid service. He then proceeded to tell us he'd refund our money since he couldn't answer our questions And we were upset at this point by the lack of answers to our questions. Shawn was unprofessional, agitated, and lacked the knowledge needed to perform his job. We didn't ask to have our money refunded. We received A service and expected to pay for it, but we also expected to have a diagnostic of the problem and did not receive that.

We started the day praising the efforts of Jesse and his company, but that quickly waned when Shawn began his job. By the time Shawn left, we felt certain that we were a victim of bait and switch as he was trying to upset us to much more extensive work in digging up our properties. If this is the business model that Mark Allen uses it is unfortunate and disgraceful. We called after Shawn left to speak to the owner, but were only told the owner would be relayed our message.

Beware of this company and their up sell/bait and switch strategies. We will not use this company again.

Don't waste your time calling Nussbaumer, they are horrible. My insurance company sent them out to replace my hot water tank. Nussbaumer came out replaced the tank but didn't replace the 2 gallon exp. tank. They put there label on the front of the exp. tank,when in the back  of tank had MR.Water heater label. Nussbaumer made it look like it was replaced even made it look newly sealed. I checked there work and noticed that. I called Todd the owner he got back to me the next morning.  He sent some one out the next day to replace it. It started leaking the next day so Todd sent someone else out, bottom line 521.00 the first time, 321.00 the 3rd time. I feel that they took advantage of a disabled man, they knew about the disability. Never again.

Called this business 6 times to coordinate date/time for an estimate on a home improvement job. Was advised by secretary, ... expect a return call soon. No call every returned. On the 6th call (which was a shot-in-the-dark) I asked the secretary if (vendor) was too busy, at least return the courtesy and recommend another plumber for my project. Again, NO RETURN CALLS ... This may be a $1-$2.5 million per annum gross business, but, their concern for prospective clients is poor.

We had our HVAC installed by Restano in 2008; all new ducts and appliances. Restano has serviced the system since then.  When we've had an issue with the system, Restano was thorough in making sure we got the most out of our warranty, and then some.  The company does regular servicing for an annual fee that is reasonable.  As with any contractor, you need to ask questions about the work.  But, overall, the workers and the work have been great.

STAY AWAY. THIS COMPANY IS A SCAM!!!!

This plumbing company is a complete Fraud. Had made a call out to them to access the situation and see if it's possible to find the cause of the blockage via camera work in my sewer line due to a clog. They send out a gentlemen whom without my consent doesn't give me a quote beforehand and then adds additional fees such as a locator fee of $500 that was never asked for on top of sticking a camera down for over $600!!!!! . In the end he tries to charge me over $1200. He then states he saw roots infiltration and that I need to get it digged up for another 8k just to spot check and potentially over 18k to fix the line. How can he even see roots when sewage is backed up????

I ask to speak to his manager after he demanded getting my credit card information over the phone. After getting his manager on the line, his manager waives the locator fee as he should (this was without my consent) but the ridiculous price for camera location which should be $150 max is absurd. After not resolving anything and leaving with my money, I spoke to some professional plummers to check out the same problem and they stated it's impossible to do camera and see anything. I requested for the video footage they claimed to have seen the roots the next day and they promised to send that over. It's been over a week and I haven't gotten anything.

This company is a complete FRAUD!!!  They charge ridiculous prices and have non experienced plummers handling there work whom tries to leach out as much money as they can. STAY AWAY!

If you have money to flush away call them!!  Most unprofessional people ever!!  I recently had a water tank that was covered under warranty go on a Friday evening, on Monday Jeff came out and quoted me a price of $175.00 for a hull, he states he had to go to Monroeville to get.  The next day 3 men show up to install 1 water heater and tell me I owe $575.00.  I said Jeff said it would only cost 175.  That's when they said well we upgraded the tank and there is a charge for installation and we did extra work.  Which was never discussed with me.  When I spoke to Jeff that next day he agreed that they should have come talk to me, the homeowner, before doing anything extra and they would be reprimanded .  So I paid the money and was going to chalk it up as a bad experience until I get to work on Monday only to find that Jeff's mother had come into my office saying to the girls are you that girl that started all the trouble and how her son drove to Monroeville!!  WHO DOES THIS???????   Please don't use them unless like I said above you have money to throw away!!!!   VERY UNPROFESSIONAL COMPANY. And this was under warranty????