Best Drain Installation in Pittsburgh PA

Needed a new hot water heater. Called & they came the next day!!   Friendly plumbers who did the work.
Professional & clean!!   Answered questions we had
& even played with our dogs!!
Definitely will use them again when the need arises!!

We had an issue with our water pressure regulator which caused our water to shut off. We searched for plumbers in our area and found Brett. He was able to come out within 30 minutes which were so grateful. He promptly fixed our issue and the charge was reasonable.  Awesome, right?

Well, here is where things take a turn. Because we were so happy with his service, we asked if he could install a new shower faucet. He explained what was involved which was more work than we thought because he had to create an entry panel and shut off valves in addition to replacing the faucet. We called to schedule this and someone answered and said he would call back. After a few days, he didn't return the call so we called again. He asked us to take a picture of the model and serial number of the new faucet we bought so he could find an equivalent with his supplier. We provided him with that information immediately. We never heard back from Brett. It's been a couple of weeks now. I don't know if the job was too involved or he didn't want to do it, but if that's the case he could have said so. I was all ready to provide a great review because this helps other people make decisions. Unfortunately, the best I could do was a three stars.

We discovered a leak in one of our copper pipes late in the evening on a Friday night. I started looking for a plumber to come out ASAP -- Klug Plumbing was not only the only one to call me back the same night but also come out first thing the next day.

Bob assessed and repaired our pipe, while checking if anything else was affected by the issue. He expertly repaired it and had it working within an hour.

I appreciated his communication leading up to arrival and how he explained the issue he found. If we ever have more plumping needs Klug Plumbing will be our first call!

They just replaced our water heater today. Good communication, stuck to their price, and were incredibly professional. They also unclogged a drain and replaced a valve, all within an hour.

These guys were fantastic. Very friendly, professional. We had a plumbing emergency, they responded very quickly to the call. Came out the next day and fixed the issue. The price was great, and the job was done really well.

If you're looking for quality plumbing work, hire Joe. First, he returned my call after hours, which showed me that he really cared about my problem. He came the next day to fix my faucet and took the time to evaluate another issue we were having. Joe is a super friendly, honest guy. He's a true master at what he does. I highly recommend him for any plumbing need.

Have been calling Matt Brown for years. This time around I tried to be a DIY'r and I totally destroyed my bathroom plumbing. Matt Brown came on a days notice and fixed in an hour what took me weeks to botch. Very clean, professional, & polite. Will defiantly call again.

I have a new furnace/air conditioner as of today, all successfully installed by Paul and Jeremy.
They were on time, polite, and professional and are employees of Restano, not sub-contractors, which is of huge importance to me.
The end price matched my on site estimate from an earlier visit by Perry and total elapsed time was under 6 hours.
They showed me how to work the new wifi programmable thermostat, showed me changes to the furnace setup, how to change the filter, where new holes were drilled to the outside and new water drainage.
They will come back in the Spring to check the air conditioner installed to ensure it is set up properly.
And, they cleaned up everything afterwards.
Happy and pleased.

Jake showed up right in the window they said he would. He was very friendly and completed the work quickly as well as correctly! I am very happy I chose them for this. He was also really chill about the cat, I tried to trap him in the office with me, but he escaped and apparently chilled down in the kitchen with him. Any Plumbing needs in the future I will for sure be back here!

Naturally it was a Saturday morning when our upstairs toilet (one of only 2 in the house) clogged with a vengeance! No amount of plunging was helping. Plumbing problems are a sensitive issue at my house as we recently spent $20K on having a lining put in on the very long sewer pipe which goes from our house out to the municipal sewer. The clog was only on the upper floor as all on the main and basement floors was flowing smoothly. We had a different plumber out, paid $350 dollars for the call - all they could do was dirty up the bathroom and shrug their shoulders for 3 hours. Called Bales Plumbing on Monday morning. Michael came out early afternoon. We described the issue to him. He explored all avenues, upstairs, downstairs, all pipes. Within 30 minutes he discovered the source of the problem, resolved the clog and got everything moving again. Very impressed with this diligence, effectiveness and knowledge. He provided sensible tips for making sure we don't have this problem again. Fingers crossed! But if we do, I know exactly who I am going to call! Thank you Bales Plumbing!

Scott called this morning and was at my house in less than 1/2 hour. He looked at my Koehler Toilet and informed me these toilets are one piece toilets. Trouble is, with a one piece toilet, you have to change the whole toilet to fix the leak inside the toilet. He was very professional, friendly, and recommended several options. We spoke at length about what to do, and I have to say, I was not aware of the problem with Koehler. He made a recommendation to change to a Gerber Viper. While learning, I asked him if they're any charges and He said No!
I will be discussing this with my Wife, and we'll go from there. When we make our decision, we will call Scott again for installation.

Thanks Scott, I appreciate your time and candor!

I called with a frustrating plumbing issue which  required a second emergency Visit to my home. The technician (Jason) was knowledgeable, pleasant, & professional on both visits. I would definitely look to Gerard Plumbing for future needs!

I love these guys! On time, respectful, efficient, tidy. Never leave a mess. Good value, quality replacement parts.  Everything I require in a plumber!

I called Bill Brown because the main toilet in my home was leaking into my kitchen.  My initial appointment was for a Wednesday around lunchtime.  I called him at 3:00 to confirm he was still planning to come that day.  I understand that plumbers get busy and jobs can become larger than they initially thought, however; I was provided no communication to confirm that the appointment was going to take place as scheduled - I had taken the day off of work for this appointment.  He said he was coming once he finished the job and would call and let me know when he was on his way.  He finally came at 5:30 (with no call), spent 15 minutes in my house, and couldn't fix the issue, so we scheduled an appointment for the next Friday, between 8-9 am.  I called him at 10:00 only to be advised that his truck had broken the day before and he wasn't sure if he could come out that day.  Again, I had taken a day off of work, and we are now 2 weeks without a working bathroom upstairs.  I was able to contact Roto-Rooter Friday morning and they sent someone that afternoon and he was able to fix the problem within 40 minutes.  

TL; DR - don't hire him.  Hire Roto-Rooter instead.  Same day appointment and fix.

I called Mark Allen Plumbing to make repairs to my water heater.  They took my information and stated that they would call me back and make arrangements to do the work.  Now a month has passed and I have had no call back.  The hot water tank has quit and I have no hot water.  I am tired of uncaring contractors who can't or won't do what they say.  Do not deal with this company they do not care about you or your problems.

Furnace/AC installation 2010.  Very courteous staff, answering service prompt reply.  Their gold star membership worth every penny.  bi annual check up of a/c, furnace, head of the line for emergency calls.  Technicians professional, fair pricing.

First of the work was done satisfactorily. A loan was taken out to pay them until the insurance claim went through. After the insurance reimbursed us we immediately sent sent them the money. Mr. Rooter is being dishonest. They know that they were double paid. It has been over a month and a half a they still haven't returned any of our calls. Including the customer, my 81 year old mother's phone calls. Several attempts have been made from other family members. We were told that they are in a meeting and they have yet to return any of our phone calls.

love it so much Thay answered the call so fast the secretary was so nice they showed up to my house so fast