Best Gas Water Heater Repair in Orlando FL

We had a leaky sink and stubborn toilet. I put off calling a plumber for as long as I could because I didn't want to deal, but Tom made it super easy.

He responded to my message almost immediately and was able to diagnose the issue based on a quick call and photos I sent his way.

Once we secured the right parts, Tom was readily available to come install them. He was right on time in the window he promised -- always a plus when working with service companies, am I right?

He was efficient, incredibly knowledgable and overall delivered great service.

Also, his rate was very fair. I HIGHLY recommend him for any of your plumbing needs.

When it was time to replace my almost-15-year-old water heater,  I had to make several decisions.  One was the type of water heater I wanted.  After doing some digging around online I decided that a hybrid heat pump water heater would be my best choice.  I called 7 companies for estimates.  3 of them didn't want to be bothered.  The other 4 gave me written estimates.

To be fair, I believe any one of those 4 companies would have done a good job for me.

But I chose Brodway Contracting for the job.  They were the first to respond to my request, their price was awesome, their communication was fantastic and the guys they had to install the water heater were amazing

After the installers left, the unit malfunctioned.  I called right away, left a message, and got an almost immediate response -- and this was well after business hours.  It turned out to be a bad circuit board -- but Brodway was right on it and had it fixed the next day.

The level of service I received from Broadway was just amazing. From start to finish I am super happy with them, and with my new water heater.

I'll definitely do business with them again, and I wholeheartedly recommend them.

Today was a pretty rough day use the bathroom and it stopped working. We called several companies around and we ended up going with the one that we used once for service before. They were very helpful and knowledgeable in their expertise in their field. They did a site survey To see what the issue was. They walked around the facility and they said they were going to get us back and running. I see them walking around and I was like why are they still here. They came up with a small solution to give us a temporary fix, they then flushed out our system pipes with the temporary fix and got us up and running. They discovered there was a clog in the system. They honestly could've re-piped the entire system instead of doing that.  Their integrity and their professionalism went above and beyond from their years of experience. Highly recommended for future projects and service any where. By the way we are a commercial business!

Called the Johnson Brothers Plumbing for a service, thankfully they were able to come out the same day to fix the issue. However, two days later the problem started again. I called the company and told them the issue was not resolved and asked if someone can come back to see what went wrong. I was quoted $150 for someone to come back which doesn't seem fair considering the fact that I paid over $300 a couple of days before for a service which obviously did not work or was not done properly.

This is a mixed review. I've used Herrell Plumbing twice within a two month period for separate issues at the same address. To spare you the details I'll sum it up by saying that the techs they send out are great, they do their job quick, and diagnose issues rather quickly. The cost of this service is always something people are going to hate, but saving me a day of wasting time and playing with dirty sewage/pipe snakes is worth the $200 to resolve a clogged main drain. You can never expect a plumber to fix a hole which they will more than likely make to find a leak ( expect to call a handyman or repair the drywall yourself ).

But the weak leg I've found to be with dealing with Herrell Plumbing is the ladies in the offices. Anything aside from scheduling a technician is beyond their capabilities. During my first call ( after finding them here on yelp ) and not wanting to deal with Emerald Plumbing from seeing them work on several projects, I called them up and scheduled a visit due to a clogged drainage system. Specifying that I would give a Credit Card number to confirm the appointment but that I would be in the same day to drop off payment in the form of a check to have it drafted directly from my bank account for these types of issues. The technician showed up and handled the clog within 30 minutes of arriving and was cool enough to call me giving me a heads up about what had gone on.

I showed up to their offices as promised and dropped off a check to a woman working the office who didn't seem to know what property I was talking about. 3 weeks later and after noticing multiple attempts to collect the fee from my credit card I called up their offices but was told I needed to make payment. At this point I'm worried because ( who did I give my check to ? ). Turns out when I show up to their offices and speak to whoever I was able to find in one of the cubicles she's told that oh here it is in the file, we JUST received it.

Happy with their service at the house and having now a leakage issue with some plumbing I called them back up, after dealing with the technician they sent this time I was happy the issue was being diagnosed effectively. Unfortunately during a few call backs from myself requesting more info regarding a repair estimate, current charges, and more information regarding the issue I was told to hold and wait for a call I'll call you back shortly. Well a day and a half later no call, so I called up the tech directly and dealt with him like I should have from the beginning.

My advice, if you have specific payment requirements make sure to be clear and specific about your intent with the office staff. If you need to request more information aside from your appointment time/date, deal with the technicians directly, the office has no clue and will more than likely not contact you back. Maybe my $200-800 jobs are small potatoes for these people, so I won't be bothering them anymore with business from me. I'll risk it and call up the next company.

5 Stars for the tech's
2 Stars for the office staff.

The lead shift personnel moves could use the help form to a little low lady regarding a headlight. Her car was towed to Econo Auto painting on OBT. They apparently were not capable of hooking the wires to bulb --Anyway your personnel were most gracious and helping helping send her in the right direction

JS Plumbing is professional, fast, and reliable. Very reasonable and fair pricing for the job and honest. I highly recommend Juan and his services. Do not hesitate to call him for your needs. Called him for a plugged toilet and shower. He arrived within the hour and didn't leave until the job was done. I greatly appreciate his efforts in our time of need.

DeWitt Plumbing had great reviews, so I decided to call when I saw that my water heater was leaking on a Thursday afternoon. Sean missed my call but called me back within a minute. That was amazing to me, because so many businesses such as this either don't answer the phone or never call back. Sean would have come the same day, but first thing next morning was ok with me. Sean arrived on time and replaced the water heater, as well as a shower cartridge and bathroom faucet that was a problem. It's evident that Sean is very knowledgeable and efficient, and the pricing is reasonable as well. I could not be happier with the service I received. Highly recommend this business.

I'm happy with the tankless water heater Scott and his team installed last week. He was up front with the pros and cons of different machines which helped us make our decision. He showed up when he said he would for the estimate and the installation and finished up the job quickly. I would hire him again.

We bought a hot water hater from them last year and the thermostats went bad after a little more than a year.  Out of desperation I agreed to have them replace both thermostats not realizing at the time that they were grossly overpriced.  It took the tech about 30 minutes to replace them both and cost over $600.  The part costs $20 so they really must be paying their techs a lot of money or ripping people like me off.....shop around!

We had some gurgling in our toilet and it was slow to drain, then we made the mistake of plunging it.  Next thing you know, sewage in the shower.  Not good.

We checked reviews for plumbers (not here, obviously) and found Brownie's had a good reputation on Google.  Our request was to have them come out and clear up the system to make it usable.

Ultimately, we paid for service and they never corrected the problem.  Instead of taking the time to evaluate the system, they used our problems as an opportunity to sell us services we didn't need.

The first guy came out and said we needed to drain our septic tank.  We have a wooden gate that gets a bit sticky, so he pulled off a board from the gate and left it tossed on the ground.

When he attempted to pump the septic tank, he asked us to flush the toilet.  He told us the pipe he used to drain the tank should be vibrating, but nothing was going through it.  Turns out we didn't need our septic tank drained.

He made the call to his manager and then said another man would need to come out who would need to work inside the house, as the problem was not in the septic tank.

The next man came out, but said he didn't need to enter the house.  He spent some time outside working and told us everything was alright.  According to his work order, he said he snaked a drain.  We have no way of telling if we needed this service or if it did any good.

Apparently, it didn't help.  The gurgling problems in the toilet continued, so I called my first complaint to Brownie's and they told us a specialist would come out.

Some specialist.  This guy was dressed for the office, not plumbing in the field.  He spent five minutes, poked the ground and told us we needed a new septic tank & drain field at a cost of approximately $4500.  

When we asked him how he came to this conclusion, he wouldn't answer.  Then he spent 15 minutes writing up a quote.  Magically, the price dropped a bit when we told him we'd be getting a second opinion.

After spending nearly $500 without a real benefit, we brought in an independent plumber.  Now this guy was great.  He was an older guy with years of experience who spent over an hour listening to us, evaluating our system and assessing the ground.

Bottom line, he said our septic tank was fine, it never needed to be pumped, and there was no immediate need for a drain field.  Our problems happened after a torrential rain storm and that affected the drain field.  We may need to replace it at some point down the road, but it's fine right now.

I made my second call to Brownie's to complain.  A manager spoke with me and said that he would send out someone at no charge to evaluate our system.  That never happened and he never called back to follow up.

After nearly two weeks, we called back yesterday and repeated the same complaint.  A receptionist took notes and promised that we would have a call back today.  Unsurprisingly, we never got a call.

We've given Brownie's plenty of time to correct a problem, but they just keep blowing us off.

It seems that Brownie's preys upon the ignorance of its customers to sell them expensive and unnecessary services.  I think that's the epitome of a scam business.

My recommendation is to avoid Brownie's Septic and take your business elsewhere.

refused  to provide  his  license #.
before  coming he said that he  will provide  estimate.
upon arrival said  that he  doesnt have  any leak detectors.
why  did he  come  then ?
and  couldn't find  a leak at all ?

The Orlando staff answered quickly and was able to work a schedule a plumber for later that evening without hesitation. The plumber called to advise he was on his way and was actually earlier than the time they gave me which was a plus. Knowledgeable, professional, and a great guy. I will not think twice when it comes time to use them again. He repaired both toilets in under an hour and didn't give me grief nor charge me extra for trying to fix it myself.

It was not a good experience. Although they were very nice , it became obvious they were not prepared to do the job. They didn't have the tools or materials. The screws to hang the mirror were in the wrong place. They left with the job unfinished and I had to spend another $250 to get the job finished.

DO NOT USE THIS COMPANY TO FIX YOUR A/C SYSTEM. Technician came out for minor repair to end up making things worse. Decided to start fixing system without consulting me first with how much the repair would be. What company does this??? Now company not taking the blame for any of it's mistakes. Service manager has the worst customer service skills and makes one more upset at every step. Don't make this expensive mistake. Take your business elsewhere. Don't say I didn't tell you so!!!