Best Gas Water Heater Repair in Orlando FL

We've utilized Tom now for two jobs, one was a water heater replacement, the other a toilet repair. Both appointments were for 7:00 am, both times he was on time, did the job, answered any questions, took my money, and was on his way. That may not seem like a rav review but it really is. He doesn't waste your time or his own which I believe is what makes his prices so reasonable. He's personable but not phony friendly, if you know what I mean. He's now my plumber and the only one I'd recommend to friends or family.

These guys are pros. Installed my hybrid water heater and I was impressed! They are trained by the manufacturer, professional, prompt and clean. The techs wore masks, gloves and took payment electronically. Great team!

The plumber that arrived was very professional and addressed all our questions.  They cleaned up after replacing the toilet.  Very friendly and reasonably priced.  Would recommend.  And if I ever have more plumbing issues, I will definitely call back!

even in the worst of times in florida  on Saturday 9/9/2017  my daughter needed a plumbing leak fixed under her mobile home. The technician came out and repaired the leak for good price, not like the other companies that gave her a outrageous price just to come out. I also want to say I am very glad he gave my daughter an app to track the storm and was very concerned that she was going to stay in her home.  she needs  a couple more things done in the home and she will not hesitate to call your company

Herrill Plumbing is who we have used over the last few years, we have been thru many plumbers and they are simply the best! From the first interaction on the phone and ultimately the service at our home. They are prompt, honest and fair pricing. We will continue with Herrill for all our plumbing needs !!! BJ Winter Springs

The lead shift personnel moves could use the help form to a little low lady regarding a headlight. Her car was towed to Econo Auto painting on OBT. They apparently were not capable of hooking the wires to bulb --Anyway your personnel were most gracious and helping helping send her in the right direction

JS Plumbing is professional, fast, and reliable. Very reasonable and fair pricing for the job and honest. I highly recommend Juan and his services. Do not hesitate to call him for your needs. Called him for a plugged toilet and shower. He arrived within the hour and didn't leave until the job was done. I greatly appreciate his efforts in our time of need.

Can't say enough good things. Very quick to respond, excellent service, reasonable pricing. We couldn't be happier!

I do not recommend this company at all. Had them out for a fridge hose leak and after their repair the water in the fridge didn't work at all so they had to come back to fix it. Then I started having water pooling in my kitchen under the fridge but it wasn't constant, just periodically pooling water. Then I had a leak in the garage that was a steady stream. Called them back and they said I needed the whole house re-piped. Approved the job, paid them, and after they left the garage was STILL LEAKING! I called them back and they found the problem was actually in the kitchen - the original fridge hose issue was causing the leak in the garage. I paid for a total re-piping when it wasn't necessary! And in the 3 months since they did the re-piping, my water bill has been 5 times higher than usual. Had the utility company come inspect and they were appalled at the work that was done. When Waterhouse capped the old water main and installed the new one they cracked something and it has been leaking 3/4 a gallon per minute. Utility inspector said they never should have left without testing for leaks first. I called a different plumbing company to fix this issue as I have no faith or respect for Waterhouse and the people they send out.

As for AC service this company is the best I have worked with. Their techs and the office personnel is great. Alex is the best. She cares for the customer, she offers the help and follows up. When she tells you we can not be there for whatever reason she calls you and let you know. Ryan Ellis is an incredible person, he knows his stuff and asks your needs then to move up to talk about what AC unit we would need. Alex thanks for all you do for me. They had service my AC and finally gave up. Other companies just came and go and charged me an arm and a leg, not fair.
Tomorrow they are coming to install a new unit, they recommended Daikin and the warranty and labor for 12 years was a decision maker, but also for Ryan and for Alex. Thank you both. I have yet to see the installation of the new unit. For that, I will write another review. I hope that the installers and installation go smooth.

We had some gurgling in our toilet and it was slow to drain, then we made the mistake of plunging it.  Next thing you know, sewage in the shower.  Not good.

We checked reviews for plumbers (not here, obviously) and found Brownie's had a good reputation on Google.  Our request was to have them come out and clear up the system to make it usable.

Ultimately, we paid for service and they never corrected the problem.  Instead of taking the time to evaluate the system, they used our problems as an opportunity to sell us services we didn't need.

The first guy came out and said we needed to drain our septic tank.  We have a wooden gate that gets a bit sticky, so he pulled off a board from the gate and left it tossed on the ground.

When he attempted to pump the septic tank, he asked us to flush the toilet.  He told us the pipe he used to drain the tank should be vibrating, but nothing was going through it.  Turns out we didn't need our septic tank drained.

He made the call to his manager and then said another man would need to come out who would need to work inside the house, as the problem was not in the septic tank.

The next man came out, but said he didn't need to enter the house.  He spent some time outside working and told us everything was alright.  According to his work order, he said he snaked a drain.  We have no way of telling if we needed this service or if it did any good.

Apparently, it didn't help.  The gurgling problems in the toilet continued, so I called my first complaint to Brownie's and they told us a specialist would come out.

Some specialist.  This guy was dressed for the office, not plumbing in the field.  He spent five minutes, poked the ground and told us we needed a new septic tank & drain field at a cost of approximately $4500.  

When we asked him how he came to this conclusion, he wouldn't answer.  Then he spent 15 minutes writing up a quote.  Magically, the price dropped a bit when we told him we'd be getting a second opinion.

After spending nearly $500 without a real benefit, we brought in an independent plumber.  Now this guy was great.  He was an older guy with years of experience who spent over an hour listening to us, evaluating our system and assessing the ground.

Bottom line, he said our septic tank was fine, it never needed to be pumped, and there was no immediate need for a drain field.  Our problems happened after a torrential rain storm and that affected the drain field.  We may need to replace it at some point down the road, but it's fine right now.

I made my second call to Brownie's to complain.  A manager spoke with me and said that he would send out someone at no charge to evaluate our system.  That never happened and he never called back to follow up.

After nearly two weeks, we called back yesterday and repeated the same complaint.  A receptionist took notes and promised that we would have a call back today.  Unsurprisingly, we never got a call.

We've given Brownie's plenty of time to correct a problem, but they just keep blowing us off.

It seems that Brownie's preys upon the ignorance of its customers to sell them expensive and unnecessary services.  I think that's the epitome of a scam business.

My recommendation is to avoid Brownie's Septic and take your business elsewhere.

refused  to provide  his  license #.
before  coming he said that he  will provide  estimate.
upon arrival said  that he  doesnt have  any leak detectors.
why  did he  come  then ?
and  couldn't find  a leak at all ?

Contacted Roto-Rooter due to possible pipe break and they sent a tech out.  When the tech came out, he had no way of looking at my pipes since he didn't have a camera.  He contacted a co-worker and said he would be out between 330-530PM if that is OK, said that was fine.  Never showed up, so I called and the rep. was just rude.  She didn't apologize and said she couldn't do anything that day.  Didn't call until the following afternoon to try to re-reschedule.  Thank goodness, someone had already come out and fixed our problem as they truly don't care.

It was not a good experience. Although they were very nice , it became obvious they were not prepared to do the job. They didn't have the tools or materials. The screws to hang the mirror were in the wrong place. They left with the job unfinished and I had to spend another $250 to get the job finished.

DO NOT USE THIS COMPANY TO FIX YOUR A/C SYSTEM. Technician came out for minor repair to end up making things worse. Decided to start fixing system without consulting me first with how much the repair would be. What company does this??? Now company not taking the blame for any of it's mistakes. Service manager has the worst customer service skills and makes one more upset at every step. Don't make this expensive mistake. Take your business elsewhere. Don't say I didn't tell you so!!!