Best Ductless A/C Services in Orlando FL

Professional, Timely, and Reasonable price. New AHU, Copper, & Condenser. Used scale to weigh in refrigerant the way it is supposed to be done . Also performed some minor duct work .  Will use again

Prompt & professional.  Hunter was very thorough with my semi-annual servicing.  He carefully explained what he did and warned that my 15-year-old unit was nearing the end of its lifespan.  With Pro-Tech's expert care, the unit keeps right on working.  I have used this company for years and always found them honest and responsive.

My AC stopped working and I called my Home Warranty company Old Republic. They sent the service order to US Heating AC and Refrigeration.

While the actual technician who provided the initial evaluation and installation of the part was polite, the people at customer service were rude, ignorant and impossible to work with. The response time was always slow. I was told I would get a service call on Monday, but then some extremely offensive woman with an attitude called me back and said it was TOO HOT for the technician and he would not come till the following morning. When I protested she HUNG UP ON ME!
They showed no compassion for the fact that I had no AC in a house with 3 small children. There was no use of common sense to ask me if I wanted to pay a little extra to have the part rush ordered and when I questioned this bad judgement I was screamed at by a disgusting person who claimed to be the manager & said he did not care at all about how miserable and hot we were. He then HUNG UP ON ME TOO! Because the part was under warranty I had no choice but to use this cowboy company.

It was only because the home warranty company who had selected this company got involved that I had AC back by late Friday- they were ok waiting till Monday- essentially leaving us for an entire week with a 95 degree house! I would NEVER use them again and I suggest everyone else stay well clear of them. In this economy it is very sad that really bad customer service is still tolerated and this company stays in business. I am going to do my best to get them struck off the list of vendors with the home warranty company for the way they treated me.

I have a leaky faucet and wanted drains replaced because they were damaged.  Rainaldi  plumbing came to my home  - took pictures - said they would order parts - never heard from them.  Weeks later I followed up and was told that I had to provide the parts.    Like I am a plumber and know what to buy...   Poor poor customer service.  There are plenty of other plumbing businesses in the area to give my money to.  I wont recommend them.

Once again ProTech hits all of the marks. Just had technician Alexis out for a maintenance trip. He showed up on time, was friendly and considerate, was knowledgeable and observant, and went straight to work. ProTech knows how to hire great technicians!
Thanks Alexis and Thanks ProTech!

Kevin B. Came by to assess our situation.
He helped us solve our problem and assured us that he is doing everything to make our plumbing situation perfect. While they were in our home, they were extremely polite and quick to get on the job! I'm looking forward to see all the great work they do for us. Mask and shoe coverings were worn to make us feel safe. Kevin was extremely knowledgeable and patient with all of our questions. With guys like Kevin on the job you are in good hands.
Thank you Kevin

I have used Service One several timesal times in the past.  Generally speaking they were responsive, repaired my AC and cost was as expected.   I contacted them directly for a quote on repairing 2 toilets.  Tech came and actively sought to build up the bill.   Final quote was $750.  I thought this was exhorbitant and declined.  Paid them $49 trip charge.

Tech was rude when I declined.

Service One responded here to Yelp.  Declined.

Went to Home Depot and purchased 2 Glacier Bay double flush elongated toilets on sale at $99 each!!  Hired a handyman and paid $160 to install