Best Air Duct Repair in Orlando FL

Always courteous and provide great service.  We have been very happy customers for over a decade!  They continue to earn a five star rating with us.

Love that your technicians always show up in a mask! In today's COVID-19 environment, safety is always a major concern. Our technician for 6-month maintenance on our two systems was Nickolas Garcia. He arrived promptly within the given time frame, was efficient, friendly, and respectful. We've had two twenty-year old Trane HVAC units replaced this year and have had nothing but professional service and interactions with this company. Highest recommendation!

Terrible service, worse customer service.  I've had the misfortune of dealing with this company three times.  I have a home warranty, and that company lists USH&A as one of their service providers.  The first time they came out to look at my leaking water heater, the service technician told me that the city (Oviedo) was sending too much pressure to the house, this triggered the pressure release valve, so the water had to be turned off.  I called the city, and they sent a rep out within 10-15 minutes.  The service technician for USH&A got in his truck, drove about three houses down from mine, and pulled over to the curb and parked.  He refused to speak with the City's rep (would not get out of his truck!!!) who said it was impossible that the city was sending too much pressure and only my house was affected (if the city was sending too much pressure -most, if not all houses would be affected).  He ended up driving off, and I was left with a leaking water heater.  I had to turn off the water to the house, all this while having both bathrooms re-tiled.  Horrible inconvenience.  They sent a second rep out a day or two later who diagnosed a completely different problem and ended up rebuilding the pipes that lead from the heater to the house.  
I have just called the warranty company about another issue  - one of the heating elements seems to be out - and have unfortunately been forwarded to USH&A.  Their answering service incorrectly told me they had Saturday appointments - which they do not - so I scheduled for Tuesday between 10am - 1pm.  Less than 24 hours before this appointment, they call and leave a message that they have rescheduled for 2pm - 5pm (or thereabouts).  I have totally rescheduled my workday around the original appointment - I know things happen and sometimes cannot be avoided, but when I called to ask for the original appointment time back due to the fact it does not fit in with the schedule that I totally re-worked to meet the original appointment, the supervisor told me What do you want me to do about it?'.  If this is the type of service and customer service you expect, please do call USH&A!

Purchased a home that rainaldi did the new hvac and ac install in 2016.  Two weeks after moving in the ac stops working. Rainaldi came out and determined it was a bad motor which was under warranty.  Charged us $79 for the diagnostics but couldn't get the part until next day.  They explained to us that labor would be around $860 to install the motor it had to get it next day from carrier.  The next day the guy shows up with the part and has it installed and running in about an hour.  What would have a been a very positive review is highly overshadowed by the $866.90 charge for labor on top of the already $79 charge to come out.  When we agreed to the cost we had not idea the fix would take under an hour.  That rate I was told was a flat rate and would have been the same whether he was there 1 hour or 6.   What a rip off.  Please be careful I feel scammed. I don't mind paying what is reasonable but I don't know many people in any profession who make $866.90 an hour.

Of all the AC repair companies I have used for the past 30 years Pro-Tech AC is far and away the best repair and service company we have ever used.   Pro-Tech's friendly Technicians were right on time for my appointment and went above and beyond explaining ever aspect of my AC issues and took the time to answer all of my questions. They were very fair and clear on the price of my all my  repairs.   I have already recommended Pro-Tech to friends, family and neighbors.

I called the day before to schedule an appointment for 3-5 the agreed to come around 4 to give me a chance to get home. They had not arrived at 5 so they called back and said he was on the way. He arrived after 7 pm it was dark and needed to see my Ac Unit in the backyard. Then he proceeded to tell me the NEW AC Unit they installed 18 months ago for $5000 needed new coils and I needed to pay an additional $1800 for the labor the parts were free under warranty. Also if the coils once replaced only had a year warranty and may need to be replaced again for $1800 again there were no guarantees.
  I spoke to the Frank Gay Repair Supervisor who informed me they had recently purchased Frank Gay from Frank Gay and their policies had changed. And basically, I should have had the AC serviced better even though I had the NEW OUT OF THE BOX AC UNIT installed under 2 years by their company. I would not recommend anyone to use this company especially since they are standing on their old reputation and not trying to keep the service and quality legacy of Frank Gay going.

DO NOT USE THIS COMPANY TO FIX YOUR A/C SYSTEM. Technician came out for minor repair to end up making things worse. Decided to start fixing system without consulting me first with how much the repair would be. What company does this??? Now company not taking the blame for any of it's mistakes. Service manager has the worst customer service skills and makes one more upset at every step. Don't make this expensive mistake. Take your business elsewhere. Don't say I didn't tell you so!!!