Best Pipe Repair in Newark NJ

Joe from Schaaf has been to my house 4 times now.  His decades of experience is immediately apparent.  So far there is nothing that he cannot do.  And he does it fast, with precision and the price is very fair.  The best serviceman to ever come to my house in 25 years.

I contacted A Rooter Pros to do a camera inspection. Mr. Abe Pires was very pleasant. He inspected several parts of an aged sewer line. He even replaced two corroded drain caps. I paid promptly but when I asked for a copy of the inspection, Mr. Pires told me that he didn't save the recording. He said he was doing me a favor and would do a before and after video, but only if I agreed to pay $1800 for hydrojetting and descaling the line. The camera inspection was $346 including tax. In total, he wanted to charge me over $2000 plus tax to clean out my line and didn't have any video to explain the report. I thought it was expensive, which is why I asked for a copy of the camera inspection to show my family before I signed a contract. He told me I had to agree and then he would do it again. Not only did he not save the recording but he wanted me to agree to pay $1800 before he would redo it. Plus, the report of the inspection was three lines of text on the invoice. What is the point of a video inspection if not for images, or a video recording in the report? All in all, I'm out of almost $350

Skilled professional with great communication and responsiveness. Actually did more work than necessary, replacing old parts to make sure the job was done right without any extra charge. You can see he cares a lot and takes pride in his work! EXCELLENT!!!!!!

A+ service. Good price, very prompt, right on time. Quickly did a kitchen faucet install. Looks and works great. Will use L&C for future work for sure.

We had a plumbing emergency and these folks couldn't have come faster or provided better service.

Friendly, helpful and affordable!

Very responsive. Did a great job. Prompt and clean. Reasonable pricing. Would definitely hire again

I was promised to have my sink leak serviced right away and they took over three hours to get here. Then I was overcharged with a total different price I was told , EVEN THE TIMING THAT GUY TOOK FOREVER IN HIS VAN TO DO SOME PAPER WORK!!! Ridiculous

Excellent service. Mike was extremely quick in his correspondences. I was able to get an appointment within a day of my call. Highly recommend for your plumbing needs.

I called Adam on a Saturday morning after discovering to my horror that sewage had backed up into our basement and our water pressure throughout the house was shot. He came over right away and fixed both problems. He also gave me a lot of useful advice about the house which is much appreciated cuz we are clueless new homeowners. Great guy!

Emiliano replaced a cracked pipe under our kitchen sink but left behind a significant leak. He did not return to remedy the situation despite his assurances. We waited a few weeks and eventually had to call another plumber.

Comparing against another review, they seem to have a bad habit of asking for your credit card when you call them and charging you without your permission.

We got an unauthorized charge made by the receptionist on the same day we got a legitimate charge from the plumbing company that was accompanied by an invoice detailing the service rendered.

When we disputed the charge, two things happened:

1) They said it didn't look right, but they can't refund today, call back another day (what they say every time I call)

2) When the credit card company contacted them via their dispute mechanism, they copy-and-pasted the valid signature we provided for the valid charge with a valid invoice to justify the separate and invalid unauthorized charge they made for no service rendered.

Anyway that's how they defrauded $200+ from me. By credit card fraud.

Service was very good. The tech spent over three hours to clear the drain and seemed to know what he was doing. But the price seemed high...$380 (with $40 coupon) plus tax. But I think they all charge that much.

A professional BS artist. New ownership ?   This Drain Doctor has been coming here for years. The service guy that's been coming here for years who I believe is NOW new ownership... is a WISE GUY. Knows my property, told him the problem. He quoted me over the phone. Didn't arrive until 4 hours after he said and had multiple excuses as I called 3 times and asked when he was coming as we were waiting around for him and he knew this. Didn't tell us NOT to use the water in the house while waiting and crap flowed all through the basement. Then says to me when he got here, speaking to me like I am an idiot, oh yeah everybody knows not to use the water in the house.  Really?  After he snaked he said he would wipe up the additional mess he made of the bathroom he proceeded to leave the place a mess and the toilet seat loose.  The he hands me the bill and it's over $100 over the quote and he had every BS excuse why it was $100 more than his verbal quote to me, and what it cost last time for the SAME exact job, and knowing my property.  Additionally, the operator asked alot of personal questions out of the ordinary pointing toward income.  Then he says, the float valve that i have now,  is one of the bad ones you should replace it and he says see this chain, its bad, I will disconect it its better for you.  The day after he left, my bowl doesn't refill anymore,  and i called him  and he said I never disconnected that, not sure how that would happen,  and that if he will come and that if he needs to put a new valve in he will have to charge me.  Buyer Beware. This guy has an excuse and reason for everything. A real snake artist!

Had a Sunday issue with Tankless water heater.  Rick came out was knowledgeable, gave valuable insight on tankless vs traditional water heater and got the hot water back on. Would recommend to anyone. They cam within an hour.

called the company to give me a quote for unclogging sewage pipe, a tech came and quoted me for $450/hr. he did whatever he could down in the crawl space and suggested to pump out the sewage first. I called another company to have the sewage pumped out and called SOS again. Another guy came and he said he can't get into the crawl space b/c of the smell is not good for health (well, the first guy didn't complain anything even the sewage was not pumped out). waste of time and expensive labor. I have another plumbing company came in to perform the same work, nicely done.

Stay away. Had to hire a different company to remediate.

I called them in a pinch this summer when my A/C wasn't working on a 20yo unit. Had them replace my whole system, and it took their first plumber 12 hours to leave me with a wet basement and no A/C for the first night. Then the boss plumber came the next day to completely re-do the job. 2 months later, its 40 degrees, my heat doesn't work, and they wont come out for 2 weeks to fix it.

Long story below:
-Tech told me rescue motor ($200 amazon part and undo 4 bolts) would fix the issue - $2000 non-refundable and it didn't work so it was pay 2k or use them for a new system 15k. (20yo system, mid-july and I have an infant so I needed it done)
-installers threw my shrubs on the lawn,  didn't remove old base, didn't level the new unit, didn't re-insulate the external piping, and drilled into the sheathing on the whip to the new condenser. Luckily i was there to argue these things as they happened although most of these I had to fix myself.

Heat didn't work because they used 2in exhaust pipe 30ft with 10+ elbows - according to manufacturer - 2in pipe should be less than 20 ft with no more than 2 elbows.

They also install bottom of the line Rheem with no input from the customer. I called 3 times to find this out btw. Spend your money elsewhere.

TOTALLY UNRELIABLE
Do not use if you value your time as the service people do not show up for appointments. This happened to me twice in one week. The second time, I called several times during the day to confirm and was assured someone would show up at the designated time. After they hadn't shown again, I called and was put on hold while the receptionist said she'd call the driver.  I was disconnected and when I called back, no one answered. Not even an answering machine. Never again!