Best Gas Furnace Repair in New York NY

Very surprised by all the high reviews. Michael does give good advice, but he is pricey and is booking too many jobs per day. Because of this, he showed up several hours late and seemed in a rush. We weren't totally satisfied with his work or his attitude.

Without any hesitation I highly highly recommend this plumbing outfit because they have total integrity, total honesty, reasonable rates for the work performed and they get things done on time.  From the time I contacted these professionals, from the gentleman who is manning the dispatch, from the plumber who showed up at my home......extremely courteous pleasant to speak with very efficient with his work thorough all the way, I cannot possibly say enough good things about this plumbing company. There are many many ripoff plumbers out there to avoid but WaterMac is not one of them.  I would highly recommend WaterMac to anyone for any type of plumbing work. The side of their truck says our specialty is honesty and integrity....Well that is exactly what I have experienced with this excellent excellent plumbing company. Thank you for being reasonable, honest and thorough.

Chris answered on my first called and made an appointment to fix my leaking facet 2 days later. Showed up promptly and completed the job in minutes. When I asked advice about upgrading my hot water heater he gave me an honest answer (I've researched). I highly recommend!

They did the job quickly,  efficiently and professionally.  They communicated and explained everything that need to be done. I especially liked that Mike was respectful and wore a mask when speaking with my family.  I highly recommend Austin Plumbing and Heating.

Very responsive. Did a great job. Prompt and clean. Reasonable pricing. Would definitely hire again

Oscar at Racso plumbing provided professional clean service. He installed 3 Nest thermostats for me. He was very clean using shoe covers as soon as he entered the house and blankets while he was working keeping everything very clean. He even came back after one of the thermostats started acting weird and fixed it right away even after pseg said it was not working. I will definitely be using his services again. I recommend him highly

I reached out to Continental this past Saturday morning because I had a leaking steam boiler return line and was in a bit of a jam due to the  sub par plumber that was assigned to my service request by American Home Shield.   Continental came through like a champ!  When they arrived they assessed the damage, gave me a quote and told me how long the job would take. I hired them on the spot.  They were done within the time frame given and the guys that came out were super friendly and clean.   They did a fantastic job   all around.  So much so that I plan on having them come back next month to do some additional work for me!   I would highly recommend them for any heating and/or plumbing  work needed.  They're responsive,  professional and competitively priced.

If you need air conditioning look no further and let me save you the time and anxiety of trying to find the best.  You have found the best with Brooklyn's Best.  From my first call to them to the last moment of installation, it was smooth sailing.  Joe returns calls promptly.  He gave me great advice on the type and size of unit I needed and I never felt pressured by an intense sales pitch. He is very friendly and funny but consummately professional.  Once we decided on a model and installation date, Joe and his team showed up on time and fully prepared.  I've had air conditioners installed in the past but Joe's work was far superior. He made sure everything fitted properly and sealed tightly.  The result is perfection.  

So, please spare yourself the agony of trying to find the right vendor and choose Brooklyn's Best.  They take the pain out of the process.

Steer far away from this business, the owner is named Fabio. My experience: I had a faulty system that needed a small repair but I requested a much larger project that would cost thousands of dollars. Fabio was very nice in person, completed the smaller job well and that is the only reason even one star is deserved. But the larger job was promised by the following week, I just needed the formal estimate to proceed.  It was promised on four separate occasions over at least as many days. I called multiple times as did my partner but we received no reply. I finally spoke to a woman (perhaps Fabio's wife) who was very accommodating and he finally called back. Excuses and more excuses, mostly to the effect, Fabio is very busy.  Still, no estimate.
Finally, I received it 3 days prior to the promised start date but we needed contract adjustments which were promised over the phone. I again had to call repeatedly to get the revised estimate with promise after promise for delivery. When it was finally sent, less than a day prior to the start date, I was told the start date had to be moved. The new contract didn't have the promised cost or terms and conditions that were promised. One of these terms was a simple wording I would have easily changed if he did not like it. Instead, I received email that he now declined the job. This is honestly, the single worst customer experience I have ever had. I wasted time and effort with this proprietor. Do not take your business here, there are so many other HVAC companies that deserve your business.
In response to the nonsense response:
My concerns were simply based on the way this estimate was handled from the start. In business it's all about balance and quite frankly we have been put on a tilt spiraling downward. You needed to not only get my business but earn it.

Stanley is the greatest.  We use him for regular plumbing and heating maintenance on our house.  Always a good experience.

I wish he would expand into Electrical work, Lawn Care, Auto Repair, Income Tax Returns, open a restaurant, barber shop, etc.  He's got such a sweet personality and is so competent I wish I had more than just plumbing/heating work to give him.

I texted a few places and these guys knew exactly what I needed without going back and forth ten times!!
We made an appointment, they showed up and got the job done. SEAMLESS! I'll definitely call them again and highly recommend using Safehaven.

I strongly recommend sinani, they removed and replaced a broken bathroom sink. Quickly and very professional. They had the best price out of the 10 companies I contacted and did an excellent job!!

Our furnace was not working on Tuesday night and we were desperate to find someone to repair it the next day. Called two places before I found Brett and we are so thankful for his service! Brett came to our house shortly after I called him. He assessed the problem, went out to get parts, and came back to fix it. He stayed until he was sure our heat is back on! The price was reasonable and he is honest. Brett is great!!!

They were responsive and reliable, and were available to arrive on the same day. I needed to repair my kitchen sink pipe and Tony took care of it in just a couple of hours. Great service! Will keep them in mind for future needs.

Called the office after another plumber stood me up. Donna was very courtesy over the phone, and called me back within the given time frame to let me know Tom could be arriving within 2 hours. When Tom arrived he was polite and told me exactly what was wrong and quoted me a reasonable amount. He was done within the time frame given. It's been over a week and we are very happy with the work Tom performed. I would definitely recommend Tom and his company for your plumbing needs.

We had a disappointing experience.  The plumber was very friendly, but did not totally fix our issues on first visit.  When called for a second visit, he finished the repairs and didn't think we would be charged.   A week later a bill arrived.  When we called office staff to challenge the bill... we were laughed at.   Communication should have been better at time of service, as well as over the phone.   We understand the reasons for the billing, but felt taken advantage of and not valued as customers.