Best Gas Furnace Repair in New Orleans LA

One downside of moving across the country is having to find reliable contractors all over again, but today Natal's took care of the HVAC part of that. Every part of the process was top notch.

My house is only three years old, but there was no evidence of when my furnace and A/C were last serviced, so when the A/C squeaked a little bit, I decided it was time. Natal's is one block away and had consistent 5-stars on Yelp, so I gave them a call.

Tracy, the scheduler, and Joe, the technician, are both friendly and professional. Joe is young, but said he's been with company for eight years, and I consider that a very reassuring sign. My appointment window was 10-noon, and he was there a few minutes after 10, after a call from Tracy. He said everything was clean and good to go so I didn't need an actual tuneup. He did work for the better part of an hour cleaning the unit out back while discussing the Saints' and Chiefs' prospects for 2021. After showing me a couple of things to do to keep the system in top shape, he cleaned up and changed the batteries in my thermostat. I'm satisfied enough that I bought a maintenance plan, so the fall furnace service it already taken care of. I highly recommend these folks!

We had a lot of trouble finding a reliable plumber in New Orleans.   We have recently started using Al Bourgeois plumbing.  They are organized and professional.  They seem to do good work.  The bill was lower than anticipated both times we needed them.  I recommend this business highly.

RESPONSIVE! I called, received an estimate, scheduled the repair, work was performed, and they were paid for services rendered.

But more importantly the work was performed professionally and in a timely manner. I'm definitely saving this company as one of my favorites.

I'm a little belated with this review, but here it is nonetheless! My AC broke on a Sunday (I think? I don't remember what day it is today, nonetheless a couple weeks ago...) - confirmed on Monday by my toasty quarantine home, and I was worried that I'd be stuck given business restrictions and so forth. I messaged Custom Construction, heard back really quickly, and was able to schedule an appointment same day. Anthony (I think was his name) arrived on time with a mask and gloves on, diagnosed the issue, went to get the part and fixed it up quickly. Easy peasy. I extra enjoyed sleeping in a cool room that night, and will give Custom a call next time, too - although hopefully there won't be a next time. So you should call them.

This company, specifically Kerry, is amazing! He had been helping us with our ancient system for over ten years without any sales pressure. When we were finally ready to get a new system we were confident that he had our backs and gave us the best price for the system we wanted. The installation crew was spectacular, fast, polite, clean and professional. We got our system completely removed and replaced in ONE DAY! As I cooled off that evening I never knew they were there as they literally swept the floor as they walked out the door. HIGHLY recommend this company. We are a lifetime customer for sure! As a bonus, new system is so quiet and efficient I have to feel the vents to see if it's on as there is NO noise. Super bonus first month's bill was $100 less!

I called this company being they had so many great reviews. The person that answered was very professional and courteous. She took my information and told me someone would call me back. Great!!! 3 hours later no call back so I called again. This time the lady that answered was very nonchalant and asked the same questions as if I had never called their business. She gave me a quote for the visit and a appointment for the next day. Ok cool, but for some reason I went back to their site and realized the quote was different than what was advertised, so I called back. I explained what I saw on their page and she got a little snappy and said I should have told her about the advertisement, but I'm thinking to myself, why should I have said anything about the price when they are advertising it?! My appointment went from the next day to the following week for the same service all because of a $30 difference. Needless to say I canceled my appointment and calling other places because that really disturbed me. Shame on this company

My service guy (James I think. He's from the north shore) was amazing. I absolutely loved him! He was super helpful and made it an easy process. He did his best to educate me about my issue. I had a hugeeeee toilet leak and drain clogs as a result of flushable wipes. He was thorough and efficient. He came a few minutes early (after calling) which I appreciated because I hate waiting on repair people. I would absolutely hire him and blue frog again. In fact I'd specifically request him. 5/5 on his service.

I took a star off because I felt like I bought the repair package thing that allows me to have priority and get a discount on future services for year seems like an unnecessary up charge in hindsight. I don't know that it was worth the money because I looked back at the price difference and the cost of services really didn't seem to be much difference in price. It may turn out to be useful if I have to call them again so the jury is still out for the last star.

P.S. no flushable wipes. It's horrible for toilets.

I had somewhat urgent plumbing needs. Spoke with someone who assured me if I was available any time that someone would be out the next day. I took the day off of work to meet them and got a call around midday asking me to be available the following day. As you know not everyone can be available at the drop of a hat to meet a repair person. They did, however, work with me to reschedule. Staff seemed exasperated when I asked them to bring all supplies with them to fix my problems, instead of requiring a follow up appointment to fix problems that might require a replacement of parts. I'd recommend getting a firm confirmation for services, otherwise you might find yourself frustrated and in the same position I was. Came highly recommended by friends, but so far I feel underwhelmed.

Edwin was friendly enough. Showed up on time, however after digging holes to repair sewer lines, when he (they) completed the repair, they left the two holes open with the dirt strewn about the yard. They (he) didn't fill the holes back in. Additionally the terracotta drain pipe scraps were scattered about the job site. So in conclusion, he repaired the sewer line fine, but their cleanup left much to be desired. Also they used my father's shovel, which they broke and threw the handle and blade under the house as if I wouldn't see it. They asked for for more money when another break was discovered down the line which I agreed to. He did snake the sewer line to clear any blockage.

Steer clear of this company! Had a tech come out because I noticed it took longer for the house to cool. When he arrived he said I had a leak, so I expected him to do his job and find the leak. He went into the attic for a few minutes, didn't say anything and filled up the outside Condenser unit with 2 lbs of A410 Freon at $95 a lb.
He asked me when the last time I had any Freon added. The outside unit was only 3 years old and under warranty.
I asked him to clean the outside unit which he hosed down. Total bill $393. Didn't mention anything about a leak so I assumed things were OK only to have the unit cut out 5 days later.
Called back and sent the same tech out who came and immediately said ' I told you you had a leak' in a berating manner. He then goes back into the attic and lo and behold finds the leak coming from the coil. Stated I need a new coil. Cost almost $2,000.
I got another company who came and not only saw the leak in the attic coil but detected a smaller leak in the outside condenser coil which was still under warranty.
Bottom line, if all the tech wants to do is add freon and not detect or fix the problem get another company that will.
THIS COMPANY IS NOT ONE YOU WANT TO DO BUSINESS WITH!