Custom Construction & Renovations

I'm a little belated with this review, but here it is nonetheless! My AC broke on a Sunday (I think? I don't remember what day it is today, nonetheless a couple weeks ago...) - confirmed on Monday by my toasty quarantine home, and I was worried that I'd be stuck given business restrictions and so forth. I messaged Custom Construction, heard back really quickly, and was able to schedule an appointment same day. Anthony (I think was his name) arrived on time with a mask and gloves on, diagnosed the issue, went to get the part and fixed it up quickly. Easy peasy. I extra enjoyed sleeping in a cool room that night, and will give Custom a call next time, too - although hopefully there won't be a next time. So you should call them.

We live in a multi unit building and needed to have our air conditioner recharged with R410-A since our landlord wasn't able to fix it quickly. Kimberly and her team contacted me back through yelp almost immediately following my RFP. She was the first to respond, throughout in her response and a good fair price. The technicians who showed up were kind, professional and prepared for the job. They also came next day no hassle. Our unit needed more than a normal recharge and the gentlemen gave me a flat fee which was nice to do. While I don't think air conditioning repairs is their primary business I definitely think they are at the top of their game in this area!

UPDATE 2/28/21
The job still isn't finished. I had to go buy the appliances to get them installed. The Parrish had to force the point of inspections. I'm probably going to have to get someone else to finish this.

It makes me sad that people you trust don't give a damn. I've learned an important lesson.

DON'T DO IT!! It took them 2 months and our house is still not finished because they hire incompetent unlicensed people that they find outside of Lowe's!!  We hired this company to fix a leak in our bathroom. We were told that he and the plumber were licensed. The business is registered NOT licensed meaning he hasn't taken the test to be licensed. The plumber is NOT licensed either. We were also told before they began destroying our house that he hired people he could trust and that had passed background checks. WE FOUND OUT RECENTLY THAT WAS ALL LIES! They ended up having to replace the main pipes all the way out to the street, renovate our entire bathroom, and replace the floors throughout our entire house minus 3 rooms. Just to dig the whole and replace the pipes took 3 WEEKS!!! This is when everything went bad! Throughout the entire 3 weeks process Callie (the UNLICENSED plumber) and Anthony (the contractor) gave several excuses mostly personal reasons as to why they could not finish within a timely manner. Within this process 20 people have come in and out of my house. 1 crew quit and another threatened to quit due to non payment. The vinyl floors were not done correctly. The tile was not don't correctly. We trip while walking because the tile is not level and the grout is not even throughout the tile. The bathroom fixtures were not put on correctly. He was also contracted to fix our front yard after digging. That was not done at all. He still has trash sitting in my back yard. Today I had to call out a plumber to fix the plumbing and shower fixtures SPENDING MORE MONEY!! The guy Anthony hired put a LOT of caulk in the fixture and thought that would work.