bluefrog Plumbing + Drain of New Orleans

Very polite phone rep and I was able to get service the same day ..The technician Andrew was great !! Fixed my kitchen sink quickly and very professional!! Highly recommend him and the company ....hands down

After my tankless hot water heater stopped working (even after re-setting it twice) a neighbor suggested Bluefrog.   We made an appointment for yesterday between 8 and 9, and Abbi actually arrived a couple of minutes before 8.   She determined that the unit couldn't be fixed (German brand, old, impossible to find parts).  I agreed on buying a new unit, so they sourced the unit and 3 guys came back to install it, finishing before noon.
The full price of was quoted precisely prior to installation (including labor), and the main technician gave some helpful hints.  For instance, the power to the heater should always be shut off whenever the water supply is shut off, so it doesn't burn out while trying to heat empty coils.  They also put new water hoses (blue for intake, red for output) and a nice lever on/off valve.
They were on time, efficient, and did a great job.

Haven't had service yet, but just called and being serviced in 2 hours! Will update review after actual service, but am impressed with immediate response and politeness and professionalism of receptionist.

Update: Blaine is the plumber who did my work. He did an excellent job, drained my hot water heaters (finding a way to get hoses to my attic without dragging them through the house), unclogged a tub drain. Will sign up for annual drainage of my hot water tanks.

DON'T BOTHER WITH THIS PLACE!  I called on Friday evening after seeing they have 24/7 hours on here although it was not an emergency. I waited two hours and left a message again. Two days later and no return call! What a joke!

I was checking prices for an inspection/permit on a gas line for my house. I had called over 30 plumbers in town. Blue frog told me it was going to be 700-1200$ for an inspection and permit. I gasped. They were the most expensive by far!! I got it done with national economy plumber for 450$ cheapest I could find. I told someone else and they said these people rip you off. Do your research!!

I was thoroughly impressed by bluefrog. We were able to get a plumber out the day after calling, which every other company we called was unable to do. Blaine was professional and exceptionally knowledgeable about how to go out troubleshooting and fixing our issues. He was able to solve everything in a few hours, explain to us what went wrong with the original plumbing work, and how to avoid problems in the future.  I cannot recommend bluefrog enough.

My service guy (James I think. He's from the north shore) was amazing. I absolutely loved him! He was super helpful and made it an easy process. He did his best to educate me about my issue. I had a hugeeeee toilet leak and drain clogs as a result of flushable wipes. He was thorough and efficient. He came a few minutes early (after calling) which I appreciated because I hate waiting on repair people. I would absolutely hire him and blue frog again. In fact I'd specifically request him. 5/5 on his service.

I took a star off because I felt like I bought the repair package thing that allows me to have priority and get a discount on future services for year seems like an unnecessary up charge in hindsight. I don't know that it was worth the money because I looked back at the price difference and the cost of services really didn't seem to be much difference in price. It may turn out to be useful if I have to call them again so the jury is still out for the last star.

P.S. no flushable wipes. It's horrible for toilets.

I called for a plumbing problem, and Kane showed up after only 2 hours after my call. My husband met him at the house, and he was very professional and straightforward.  We would highly recommend Bluefrog Plumbing!!

I am so glad I called Blue Frog! We had a terrible contractor that didn't finish the job and was told it would be thousands of dollars to fix our water pressure.
I wanted a second opinion and called Blue Frog. The receptionist was very polite and booked a next day appointment.
John Doane was our plumber and he  was professional and polite and most importantly he knows his trade. He checked everything out and was able to find the problem. It was a pretty simple fix. It did not involve completely putting in new pipes to the kitchen and bathroom like we were told by other plumber. He probably saved us $2,000.00!!! He will have our business from here on out and I will recommend him to anyone.

Fast response, quality work Jimmy was awesome. The guy knew what he was doing and stopped leak with no problem.

Replying to you blue frog I got the job you wanted to charge $1500.00 done for $200.00 and I bought the faucets. So that makes a total of $500.00 (rounded up) for faucets and installation.

On Christmas Day, our toilet was leaking and there was so much water that it went into our hallway and soaked into the wall's base board. I ended up calling two plumbers: one from Roto rooters and one from bluefrog. Roto rooters came and said replace the entire toilet and charged us $100 for coming out. Daniel from Blue frog came out and said let me work with your insurance company and we can figure out next steps. He didn't charge us that day. He then worked with a leak detection Company and replaced the parts that needed repair. We did not need a new toilet... he also came back when I mentioned dampness on the floor and called the next day to check in. We felt at ease working with Daniel, especially in a not so pleasant situation. I highly recommend using Bluefrog!

After trying several plumbers, Blue Frog is the only plumber who actually does same day service. I went to the web site, booked an appointment within two hours and they actually showed up on time. Within 1/2 hour Daniel had our toilet repaired and his mess cleaned up. On Saturday of Mardi Gras!!!

Technician was nice but management refused to honor coupon on website. Said, it is no longer valid and shouldn't be there. But it was there when technician arrived, and I was disappointed they didn't honor it.

I really thought this company was solid. I used their plumbing services first and the service was immaculate! I decided to use them for AC service when we began to have issues with the unit leaking. I scheduled for AC service and all he did was look and take pictures. When asked about the leaking, my husband was instructed to pour vinegar into the pipe. A week later it's leaking again and my husband had to add bleach or vinegar every week. We called another AC company whom came out and serviced the AC. They told us the leaking was a plumbing issue. Weeks to Days later the leaking issue gets worse. Now it's leaking daily. We called Blue Frog out again since they offer both services. Both a plumber and a AC technician came out and between the two of them nothing was done. The AC guy says it's fine it's a plumbing issue, the plumber states that it's an issue with insulation in our attic and possible condensation leaking down. Mind you he never went up there to see. Yup. The answer to this type of issue is condensation. Apparently we're the only house in Southeast Louisiana where condensation causes the AC to leak. The next day we got another company out whom pinpointed the problem. It was a plumbing issue. We also got a plumber out to deal with it. All is well. I wrote this review so that the owner would know how he looses money. And even if insulation was the issue, why weren't we offered the option to get that taken care of?... Exactly.

We are in the process of selling our home currently and found out the sewage line needed replacement. I needed verification after the buyers inspection... Andrew and Daniel were able to verify the issue and were 100% upfront about everything vs. the other company who only quoted to break ground. Bluefrog started digging the same day that they inspected the sewer line... MUCH faster than any other company could do for me... After further replacing sewer line they found another 25' of line that was needing to be dug and replaced. The company ate the cost saving me a few THOUSAND dollars. I am just awaiting the backfill now but am more than pleased with how the company has treated me during this process.