Natal's Air Conditioning, Plumbing & Electrical

Great team approach to hvac repair and maintenance. Easy to get out after hours and always picks up the phone.

Technician showed up to the house within 3 hrs of my initial phone call. Got a text notification and email once he was en route. Kyle was very professional and quickly diagnosed the problem. Will definitely be calling them in the future for any service requirements.

One downside of moving across the country is having to find reliable contractors all over again, but today Natal's took care of the HVAC part of that. Every part of the process was top notch.

My house is only three years old, but there was no evidence of when my furnace and A/C were last serviced, so when the A/C squeaked a little bit, I decided it was time. Natal's is one block away and had consistent 5-stars on Yelp, so I gave them a call.

Tracy, the scheduler, and Joe, the technician, are both friendly and professional. Joe is young, but said he's been with company for eight years, and I consider that a very reassuring sign. My appointment window was 10-noon, and he was there a few minutes after 10, after a call from Tracy. He said everything was clean and good to go so I didn't need an actual tuneup. He did work for the better part of an hour cleaning the unit out back while discussing the Saints' and Chiefs' prospects for 2021. After showing me a couple of things to do to keep the system in top shape, he cleaned up and changed the batteries in my thermostat. I'm satisfied enough that I bought a maintenance plan, so the fall furnace service it already taken care of. I highly recommend these folks!

Overall great experience. Natal's customer service is impressive. Their communication throughout the repair process was deeply appreciated. And, Cody, the technician who repaired my AC unit was wonderful. He diagnosed the problem, discussed the repairs needed and delivered to plan. Highly recommend.

I used this company because I needed a quick fix. They get 3 stars for answering the call and sending over a professional technician that was on time, courteous and (hopefully) got the job done (need time to ensure the problem is resolved).  They only get 3 stars because they are overly priced.  Over $400 just to have a coil cleaned?  Must be some newly discovered, hard to get cleaning solvent.

I recently had to replace my home HVAC and ductwork, which was very old. large and inefficient.  After meeting with several companies to get quotes on the job, I chose to have Natal's work on my home.  Natal's had the highest level of knowledge, professionalism, and quality of work.

I was extremely impressed with the technical knowledge that the design tech, Patrick, brought in our initial meeting.  He was able to quickly assess my home and make several recommendations to meet my home requirements as well as my preferences.  The owner also seems to be very involved and spoke with me a few times during the process.  I found it reassuring that the company has engaged leadership.

The installation went as scheduled even with unpredictable Louisiana afternoon showers and a looming storm in the gulf.  The install team lead by Michael and supported by Raiko showed up on time everyday, were professional and had excellent communication throughout the job.  They did a premium installation of the rigid ductwork and HVAC.  They cleaned up everyday and made sure that all my expectations were met. These guys are pros!

After the installation, Patrick, came back to perform a quality control inspection and answered all and any questions.  

Needless to say, I was nervous about having this work done on my home, but these guys did the job and and met all expectations along the way.  Natal's will be getting my yearly AC service from now on and I would highly recommend them to anyone needing high quality AC service, replacement or repair.

Came right out within an hour. Very courteous and professional service all around. Reasonable rates.
I will call again when I need a/c work, and would highly recommend.

We had a deteriorating wooden platform holding our A/C unit. Natal's A/C company came in and did a phenomenal job. They replaced the platform, serviced and cleaned the A/C unit, and even added a return air vent in a part of the house that was lacking. This team was professional, courteous and hard working. They did an incredible job. 5 STARS!!!

After having another company install a New Central System, the company came out 8 times in 8 months Fixing the problem.  Turns out the system, although installed in December 2017 the outside unit said it was manufactured 2013(red flag), turns out the unit in the attic had a Freon leak and other problems.  After the last fix, no air for 3.5 weeks and a company owner who said I did the best I could.  I decided to get an entirely new system.  I  contacted Natal's Air Conditioning & Heating.  I had an appointment with Patrick and needless to say; I was totally impressed with his knowledge, he listen to my plight, examined the system and noted the deficiencies.  They are not the cheapest, but certainly one of the Best, you get what you pay for!!
They arrive Tuesday at 8:00 am.  There were 4 trucks and 5 men including Patrick.  Needless to say they did not leave until 8:30 or 9:00 pm due to the promise fulfilled that they were not leaving until the job complete, which included: removing the attic stairs completely, removable of system installed in December 2018 and also removed a old system that had be left by the previous company contracted to remove the system but was left; installing a totally new system.  Did I mention that after installation, Patrick sent a carpenter to install the trim on the attic stairs and ensure that my ceiling was left in perfect condition  You would not believe I had any work done, except the feel of wonderful cool air coming from my newly installed system.  Thanks to Patrick and his team who are the most professional, hardworking and kind group of young men I have had the pleasure of meeting.
Thanks So Much!! JH

Natal's provided a technician very quickly and he arrived on time. Kyle was very helpful and took the time to explain the current problem, but also pointed out some potential issues I could face in the future. At no time did I feel pressured to have additional services rendered. I would highly recommend Natal's and I will be signing up for twice yearly service inspections.
Also, Kyle wore an N95 mask and gloves given the current Covid-19 epidemic. He also maintained proper social distancing the entire time.

I returned to my condo 8 days after hurricane ida's nasty visit and 3 days after power was restored to my building. Everything was working fine when I arrived, except for the HVAC unit.   It's one of the communicating units ... and it wasn't communicating.

Nidal was on time and gave me a call ahead of his arrival.   He was well organized and did a systematic review and quickly diagnosed the issue.  Initial installers were a bit sloppy with their wiring... DC current was a bit off at the compressor).

He fixed the issue and the unit works like a champ.

I highly recommend Natal's for all HVAC services.

We had a plumbing emergency at 11:30pm on Thanksgiving night. I googled emergency plumber and called two other places first who either didn't answer or were not much help. I called Natal's and spoke with Donnie. He was really supportive and helpful over the phone as water was shooting out of our toilet. We were able to get the water situation under control, but we would still need someone to come out. He was unable to get a plumber out to us that night but promised to have his plumber call us first thing in the morning, which they did. Their plumber, Rodney, came out to us the next morning and was timely and gave us a quote in writing before he started working and did a great job. He also took a look at another plumbing issue we had while he was at our home and has continued to assist us. I though their pricing was fair and will be using them in the future for any issues.

This is a review for Jeannette at Natal's A/C. My A/C was out and my landlord wasn't responding to me. I called and Jeannette called my landlord, got permission to come on site, booked an appointment for me.... and then called less than 30 minutes later with a same day appointment cause there was a cancellation. In this growing May heat... Jeannette's concern, efficiency, and kindness...and being so damn good at her job... saved me restless nights' sleep and energy drain. Thank you Jeannette! Give her a raise or a bonus!

Natal's did a great job installing our home generator - just in time for hurricane season!  They showed up when expected and were very polite and efficient. I've also used to service my air conditioner and received great service at a reasonable price.

I've called Natal's out twice for HVAC issues and they've been solid on not leaving until something is fixed that I'm switching completely to them for everything HVAC related. I had been using a small business for my HVAC needs but New Orleans is too hot in the summer for me to wait for one man to be open.
I called Natal's to get a mini split installed in our addition because it was they talked me through my options and it was the less expensive and better option for long term use. They also provided me with 12 month interest free payment plan so you can pay monthly instead of all up front.
They just came out again because our extremely old HVAC unit was having some minor issues. Instead of charging me for the work and the call, they signed me up for their regular system checks for the rest of this year and for the call out. Saved me about $100!
I'm seriously grateful for Natal's and happy to have found a good company who takes their work seriously.

Had to have a complete new central HVAC installed in a condo I rent last Fall.  Natal's crew was efficient, professional, communicated well, and cleaned up after themselves.  
I give them 5 stars because this past week my tenant reported the AC wasn't working and Natal's came out same day to check it and didn't charge for the visit. In other words they honored the warranty but did it right by coming out same day and keeping me a happy customer. I wouldn't hesitate to call them again for HVAC needs.

Scheduled a first time appointment for an annual hot water heater check up. They had to reschedule the day and then showed up an hour early. Then they wanted to charge an extra $150 as the tankless heater was higher than they could reach and required a ladder. The location of the heater was not requested by the company when scheduling the appointment nor did they mention additional fees.

HIGHLY RECOMMEND Natal's ....this company surpassed all in my opinion...... professional, friendly and on time.  Patrick was very professional,  friendly and got the job done.....  I spoke with him in the morning he followed up with me during the day and the new P Tac AC was installed that afternoon....I expect close to perfection and that is what I got....great company and fair price.....Well done!

After 5 or 6 calls to other companies, nobody could come out till the following day but Natal's sent out James immediately (yayyy) to determine problem and quote the repair. I had a partial electrical outage in the house, $90 call out fee, fine. Communication was very good with the office personnel and James (tech guy), I wasn't able to be there but my roommate was home. Not being there, I didn't have a good understanding of the parts being replaced, which was only one 100 amp main breaker. My advice, educate yourself on the work and the parts being replaced and BEWARE OF A ROUGHLY 600% MARKUP ON THE BREAKER.  I also opened the panel box and looked at the breaker that was changed and the breaker looked used and old.  So, to change out 1 breaker (roughly $100 part, found out after the fact), I was charged $930.  BEWARE!!

After 18 years, it was time to replace my entire residential HVAC system. Natal's came as a recommendation that I can now endorse. This company handles HVAC, electrical, and plumbing, and although I've only used the first two services, Natal's went above and beyond to ensure responsive customer service, subsequent total satisfaction, and all at a competitive price.

Every time I call Natal's they come out the same day.  They are in constant communication with calls and text messages to keep you updated on their arrival. The employees treat you like family and do everything to make you feel at ease when having A/C troubles. We've had some big A/C issues this year and I trust Natal's 100% to get the job done.

Great service, spoke to the lady over the phone very friendly and helped me make an appointment. The day of the appointment the company sent a text to my phone of the tech coming and a picture of him. When the tech arrived he was knowledgeable about the AC unit and how to fix the problem. The tech offered several options and price points to fix the job. Great service all the way around. Only one complaint I had I just wish I had a better understanding of the time the tech would show up that day. I was given an hour notice but hard to plan something on that day when it is 8-4 they can show up. But a 5 star rating!!! Will use them again!

During this time of year, everyone seems to be having A/C problems and it's difficult to find someone to come out and to come out quickly. After a day spent on the phone trying to get someone out and only hearing no's, I finally got a yes from Patrick at Natal's Air Conditioning and Heating. One of the reason I was getting no's, despite everyone being busy, was because my issue was deemed to be not worth the time and money as opposed to the abundance of other more lucrative and easy jobs. He was so sympathetic to my problem, and although they normally don't do the type of job I needed them to do, he said he couldn't tell someone no, even though it's not something they typically would do or want to do. He came out promptly the next morning, and by the end of the day, the problem was fixed. He saw past the $$ (although they made money, I'm not totally naive!) and heard someone desperate on the phone that needed help. Patrick and Natal's are my A/C Superheros and I'll never go anywhere else!

I had my AC konk-out Friday, July 29 at 5pm. It was 90 deg inside and all my windows are painted shut. Stuart Services wanted to charge me an extra $200 for an emergency call. I found Natal's online and called them. The tech, Le, was at my apt within 45 min and got it all up and running. He was extremely professional and courteous and worked so hard in the attic that he was drenched by the time he was done. I strongly recommend Natals.