Best in New Orleans LA

Mr. Bynum is my new go-to plumber!  The manufacturer of a recalled component assigned him to repair the work of an earlier installer who had performed the replacement correctly.  He quickly made the repairs and couldn't have been more polite or professional.  He went out of his way to help me, and I wish there were more people out there who work this competently and efficiently.  It was a pleasure to have been served by him.

No water.  Copper pipe snapped off ne'er the house!  Very responsive- came out in a couple hours . All was finished before noon the next day and a one year warranty.

Chris did awesome job. Cthibs plumbing helped me with kitchen and bathroom renovations which overwhelmed me tremendously but with the help
Of his helpers(Stephanie) and him it made my experience fun and educational and I love my home more now. Exactly what I want finish was worth it.

If I could give zero stars, I would. I called at 5:00 pm, was told a technician would be in touch within two hours. At 6:00 pm, someone called to let me know I'm the next one in the queue and they'd be there within the hour. 7:30 pm, I call back - someone says they'll be there within the hour; I told her they said that an hour ago. She calls the dispatcher. He ran into an issue. He won't be there until closer to 10:30 pm. THEN 12:30 AM ROLLS AROUND. Still no service, no updates. I call back. He's still on that job. There's no fucking way he's been on the same job for 6 and 1/2 hours. It's bullshit. She says he's on his way now (12:52 AM). We'll see... TL;DR, fuck Roto-rooter. They just lie to you and make you wait around for nothing. Such a joke.

The plumber was extremely rude and hostile to my 86 yr. old mother who hired him. He wasn't aware I was there but changed his tone when I walked into the bathroom where he should have been working. It was obvious that we were an inconvenience to him.

I was referred to this company from my aunt. I never decided to read reviews before setting a service appointment. Now after reading these bad reviews is it really worth adding another bad review. Here's my review.

I recently contact Eagle Plumbing for service on 6/30. When calling them you have to speak with someone from their scheduling department. I spoke with a young lady name Jennifer who was extremely rude and very disrespectful. Fast forward, The technician came out and stated it wasn't a plumbing issue. My tenant than had the tech to look at her running toilet, he stated the toilet was fine. He told me my charge would be $125. I stated okay, but I didn't understand why when he didn't do anything or resolve the problem. Days later I see a charge of $165 on my cc. I contact the office, Jennifer answers the phone. I asked can she explained why the difference in price. I informed her I was told the $125, she than said well he gave you a discount, you should have been charged $155.00. I explained to her I didn't ask for a discount and to let me speak with a supervisor or a manager. Jennifer starts screaming at me so I hung up on her.

Today I got a call from her (Jennifer) again, telling me they will refund me $40. I explained to her this is not about the money it's about her customer service and again I needed a supervisor to call me. She stated  she is the accounts manager, and I won't be able to speak with any other person. I hung up! Basically they service is horrible, the customer service is terrible. I wish I would have read reviews before booking with them!

Avoid this company!  They are not only incompetent but nasty, arguing with me about what had happened on a series of visits.  The problem was never resolved after several hundred dollars.  I'm looking for another plumber.