Accardo and Lambert Plumbing and Heating

Do NOT use this company!  They are horrible!  There employees sit around an drink booze all day, and drunkenly harass all the residents where their business is because it is located in a residential neighborhood.  There drunken employees take up the whole public street and are lucky they have not caused a traffic accident.  Why would you trust a company that is so disrespectful and harassing of their neighbors?  Would you trust these alcoholics in your home with your plumbing?  All reviews including the hidden yelp reviews are negative and the company has poor work quality, poor work ethic, and are very unprofessional an often aggressively argue with clients.  Please use another company.

Avoid this company!  They are not only incompetent but nasty, arguing with me about what had happened on a series of visits.  The problem was never resolved after several hundred dollars.  I'm looking for another plumber.

terrible, unprofessional, they had to come back three time to fix leak, all three time rushed out the door and stated it's fixed. beware!

Called Accardo & Lambert to inspect the plumbing of a house we were purchasing. We were conscientious of potential problems because the house is 100 years old, so we brought a roofer, an electrician, a general contractor and a plumber (Accardo & Lambert) on site. None of the others charged us to inspect the house, as they considered it to be a bid on the work and then provided us with descriptive reports of the home's issues. At the end of the plumbing inspection, Accardo & Lambert charged us $200. We were surprised, but wrote the check (at 2 pm on a Friday). By 5 p.m. that day, the check had been cashed, but we had not yet been provided the report.

We'd been explicit that we needed it by Monday, because we had to put the final offer on the house by Tuesday. We did not receive it by Monday afternoon, so I called. And then called again.

On Tuesday morning, I was told the plumber had dropped it off.. but the report was nowhere to be seen. Despite telling them repeatedly, and having them write the correct address down, they had dropped off the report to the house we were trying to purchase!! They had done the report entirely by hand, despite being asked to send it electronically, so they didn't have any records of what they'd written. So then the owner had to write another report from the plumber's memory of the issues. Argh. Add in the fact that I had to call them repeatedly to actually obtain this report AND the fact that the owner began yelling at me when I told him we were concerned that he had immediately cashed the check but it had been difficult to obtain the work we had paid them for. Argh again.

When the owner delivered the report to me by hand, he was apologetic for his behavior and brought me a stack of pens as a peace offering. His final demeanor is the reason I am not giving the place one star. I can't speak to the actual quality of their work, because we are not going to use them.

These guys absolutely suck went out several times charged us each time and never fixed the problem

I received 3 quotes for a plumbing repair at my home. Although Accardo and Lambert were the most expensive of the 3, they were the first available to fix the issue and time was of the essence, which I found extremely valuable.  I was told it would take one day and would cost $1250.  It ended up taking 5 days, where workers came and went, staying no more then 3 hours on any given day.  After 3 days, I called the owner to discuss, what the change in timeline meant for my cost and that I had another company lined up to start work if they could not finish on time.  Mr. Lambert was abrupt when I asked very simple questions about the repair regarding timeline and cost; I explained that I chose to go with his company although more expensive because the time was more valuable to me.  He proceeded to yell at me that he wasn't making any money off the job and he was doing this as a favor for someone. I left the conversation handing it over for my husband to handle.  On Day 5, they finish the job, and leave a bill for $1600. My husband eventually talked them down to $1425.  The work that was done was inspected by the SWB and approved.  But if you are looking for quality customer service, timeliness and good communication, I would suggest finding another plumbing company.

While I have never used this company, I've had two rather nasty encounters with one of their employees possibly an owner. I was almost hit by him while he was parking illegally near the Circle K on S. Claiborne. I asked him what the hell, maybe my language was a bit more colorful. He got in my face and called me a faggot and the n word, not that it matters but I'm white. I didn't back down as I'm not one to let my self be bullied. Saw him again this morning and he started on me again. He was illegally parked in same spot and being an asshole. If this man acts this way in public I can't imagine how he is on a job and after reading other reviews they seem to track with my experience. If your like homophobes and racists then by all means hire him.