Best Backflow Services in Nashville TN

Wes and his Dad have worked at my house for 10 years and they are great plumbers.  They respond quickly, repairs are reasonable, fixed all my issues, highly recommend...

Please beware that honest plumbing does not cover Woodbury.  The office girl said that she didn't think they did but when I said I was just 20 min from mtsu she said ok. After waiting a week and a half for them,  I found out that I had been unscheduled and they can't help me. Mistakes happen but then you try to resolve them   not leave a customer hanging, especially since Franklin and college grove are farther than Woodbury!

As a property manager in the Nashville area, plumbing problems are the number one issue I face daily. So, when I call need a plumber, I need them to show up on time and do a quality job for a fair price. That's what I always call Hewitt Plumbing.

Had a Lee Company check out my parents struggling AC unit. It seemed to be underperforming. Scheduled a visit then had to ask them to change the time.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.

Called for a problem with a vent on a water heater at 9 PM I was impressed that they showed up at 10:30 PM to fix the problem. Unfortunately, they did not have the part I needed so they told me they would be back in the morning to fix they problem. However, they never came back. I called them and they said that the part was unavailable and they did not schedule any further service for me. I wasted a whole day waiting for a service tech that never showed up.

So pleased to have found these folks! They came out to talk about my remodel job and fixed my slow drain while they were here -- at NO CHARGE! Who does that in this day and age?  You can know I hired them to come back, and I'll update my review when they finish my remodel. Very excited to see them again!

I used Coolray for the first time Saturday, Joseph F came to service my heat/air pump. He was on time, explained everything in detail and even changed out my vent return free of charge! He was neat and very professional, I will request him every time. Joseph is a home grown young gentleman with skill and manners! I was very pleased with my service and signed up for regular maintenance on my unit!
Melissa Rose, Franklin, Tn

My husband is in heart failure and we needed a simple plumbing fix that he might usually be able to do.  We reached out to three plumbing companies and heard from Michael Shaver right away.  They came out the next day, fixed the issue, and charged a fair rate.  We also like that they are from Bethpage that is a small community very near where we live!

I really like these people but they are impossible to work with. I had a water line on a refrigerator that leaked and got into our floor and pooled in the crawl space. I called Lee Company several times with no call back. I wrote an email with no response. I finally got a hold of an owner who was real nice. He sent a rep and we got a call from a customer service person who was wonderful. I thought problem solved. A rep came out and moved our refrigerator and set up equipment to dry out our floors. Then he disappeared. Now we are weeks later with the refrigerator still in the middle of our kitchen and no call back to repair the floor. I have no idea if they have even been paid by our insurance company. If there is a purgatory we are in it.

This company is very sketchy actually this guy isn't even licensed bonded or insured they didn't do none of there  work was up to codes and the owner jason seems to have a bad drug problem they left our house a disaster and flooded they never answer the phone just a horrible company stay away from these guys

Update : actually get a reply from this company on this review and they want to act like it's another company SMH stay clear away from this company I've also filed complaint with bbb to try to get a refund for what they did

The receptionist took my call early Friday morning, and I was fortunate enough to have an appointment later that day.  Buddy called about an hour out to confirm we would be home, and showed up on time about 3pm. Bad news, but necessary news: We had to have a new boiler (old one was from 2001).  Buddy went back to the shop, dealt with the infamous Nashville Friday traffic, got the new boiler and came back to install it.  Me, my wife, and our 1.5 month old daughter had to leave by 5pm that day.  We trusted Buddy to test his work while we weren't at our home (that trust developed from Buddy's sincere professionalism and considerate personality).  We left around 5pm, while later that evening Buddy texted and called to let us know that he was there until 7pm (on a FRIDAY night, mind you) trying to troubleshoot an electrical problem, which he finally found (new breaker). He had to wait till the following morning to get the breaker and finish up the boiler (Sat. was his day off).  Buddy texted and called early Sat. morning to confirm, and then came over and finished up the job. I would HIGHLY recommend Jack Ward Pluming.  Excellent service and workmanship--worth every penny.

Jacob was great - prompt, courteous, knowledgeable and affordable. Needed service quickly and he responded. I'd definitely use him again.

My heat went out and I was worried since some lows of 17 were forecast for the near future. I have a tight budget and had been slow in calling anyone - dreading the cost. I am fortunate that I have 2 separate units - upstairs and downstairs. It was the upstairs unit and we had been making it okay in our upstairs bedrooms. Due to a few recommendations, I called Lee Company. The technician quickly told me that both my units were dead - that my downstairs must be warm due to good insulation. He stated that it would take a long time to get the part for the upstairs unit - if it would even be possible to get it. He brought the installer back the next day to give me a quote. Both the technician and the installer confirmed that both units were dead - even though they were standing in a warm room with freezing temps outside. I was told that they had the units in stock (no choice of units was given) and that the price would go up by the first of the month, but they could get them installed before the low temperatures - if I gave them the go ahead. At this point I had not been offered a written quote or any information about the recommended units. I asked for the quote to be emailed. A few minutes after they left I received a quote for almost $16,000 - with a cancellation clause that stated that immediately upon signing I would be responsible for 15% for a cancellation and restocking fee. The dead downstairs unit has continued to keep the area warm. Another technician (obviously not with Lee Co) quickly realized that the upstairs unit needed a part that cost less than $60, He was able to get the part immediately and It took less than 20 minutes for him to install it. I would never have expected this type of scam from Lee Company.

I've had two experiences with Lee Company, one for electrical work and the other for a HVAC quote.

For starters, I booked an appointment and was given a four hour window of when the technician would arrive. I ended up having to reschedule because an hour and a half past the scheduled time slot, they still did not arrive. I ended up having to cancel and reschedule.

When the technician came out the next day, he was courteous and knowledgeable. He was somewhat pushy with trying to pitch additional services and work.

All in all, the technician was courteous, knowledgeable and the rate I was charged was reasonable. I was disappointed with the sales tactics and the tardiness but the technician did good work, the rate was reasonable, and he was courteous. I'm somewhat understanding of the tardiness due to the pandemic, but it was still pretty late even factoring that in.

I followed up with a HVAC quote (the first technician set that up). The second technician I worked with was also late. He was extremely pushy, and rude. Not only was I not told the truth (as I came to later find out), but he was incredibly rude and I had to pry to get basic information.

For example,

Me: What is the model you are quoting me?
Salesman:Why do you want to know? You wont find anything on it.
Me: Well this is potentially a big investment, so I'd like to do some additional research.
Him: How do you plan to research? Do you know people in the industry? You won't find anything.
Me: Well I would appreciate this basic info.
Him: Well I'll have to look up the model.

He also quoted a price and then used scare tactics if you go with another company, your house could be permanently damaged and you would be stuck with that damage. You dont want that, do you?

He also asked what other companies quoted the work. I was honest and told him that I planned to get 3 or 4 quotes, as this is a big investment.

He sneered and told me If you want to spend the time you can. You won't find another company that will do it cheaper, and if you do, they won't know what they are doing and you'll have some kid fresh out of school installing your HVAC and messing up your house.

He also asked what brand of unit I had been quoted and I said American Standard. He then said that We use Trane, which is better.

Me: Isn't Trane and American Standard the same thing?
Him: American Standard is a lesser make than Trane and is made differently.

When he left I did some research, and come to find out that American Standard purchased Trane's HVAC division in 1984, and they are now identical, with the exception being the name plate on the unit. Turns out they are made in the same places too.

I could provide other examples, but suffice to say, I couldn't wait until this guy left my house.

Needless to say, I will not be using Lee Company to meet my HVAC needs.

Called to report broken AC unit on 90 degree day. Lee came same day w 2 techs. Did complete check on both zones for obvious issues...all looked fine. Went to attic it was a clogged line. Vacuumed it out and and got the air cold. Went under house to check for drainage and see about any issues.  Went above and beyond and had complete confidence in them as professionals and their no nonsense approach. Will use again for sure.

Purchased the Fall and Spring maintenance package last year and had no issues scheduling the Autumn service. Called to schedule the Spring service on May 30th. Just put it this way, they aren't coming out until 2nd week in July. Won't buy the two visit service again, that's for sure!