Best Backflow Services in Nashville TN

I highly recommend SOS plumbing. They are prompt, courteous, professional and most importantly get the job done correctly the first time. I had them out to fix a few issues a couple weeks ago. Today I had a leaky kitchen sink that wasn't part of my original fixes from a couple weeks ago. They were fast in coming out to repair. If I could give more than 5 stars, I would.

I am an out-of-state landlord who had a pipe burst in a rental out in the Nashville area.  Aaron took great care of me.  He responded as agreed and met with the tenant.  I got a phone call to discuss the issue along with photos while Aaron was at the house.  All in all, an A+ experience.  Thank you, Honest Plumbing.

I had been wanting to add my antique double washtub to our bathroom in our log home for quit some time. I did not want to drill into the tub but rather use the existing  small drain holes in the back of the tub. Justin came out evaluated it and came up with a plan to make it work for me. We love how it turned out. Next I refinished a clawfoot tub with copper and pewter. I wanted the old telephone style faucet with piping on the outside. Justin plumbed all of that up for me also. I don't think there is a job he can't tackle.

Great service, repairs done exactly as requested! HVAC specialist took pictures and videos before and after repairs. I find that to be very helpful. Highly recommended!

We had an emergency plumbing issue the afternoon before leaving for vacation. Michael Shaver Plumbing (MSP) was very responsive, sending out their first available technician (Sean) within 1.5 hours. Sean was fantastic...quickly identifying the issue, providing a cost effective solution and was thorough in getting the job done. We recently moved to the Gallatin area and this was our first experience with MSP. Although I am not hoping for another plumbing issue, but if we do...we are calling Michael Shaver Plumbing and requesting Sean!

So pleased to have found these folks! They came out to talk about my remodel job and fixed my slow drain while they were here -- at NO CHARGE! Who does that in this day and age?  You can know I hired them to come back, and I'll update my review when they finish my remodel. Very excited to see them again!

I sat on this review for a bit to ensure I had my final thoughts.
I used Coolray for plumbing and electrical issues. They wouldn't give me a quote by phone or online for basic services (even a ballpark), instead insisting on looking first. To look (for plumbing) they had to get things taken apart ensuring you're pretty much going to go ahead and pay whatever to resolve the issue. We initially called for one plumbing issue, they fixed it (for a steep price) and the plumber was friendly. Said plumber also took a look at another issue I had as I mentioned it off-hand, and said it was fixed but it resumed to its completely broken ways as soon as he left. Can't complain too much there as he didn't charge and thought he had resolved it (plus noone else has been able to fix this issue either).  To get a price that wasn't as bonkers high he encouraged us to join their Customer Care loyalty group (for a price). I did. It was still really high, but I was never billed for that customer care thing so I'm assuming it was lost somewhere along the way.
Called Coolray again for electrical issues. Had been working with another local electrician who were at the moment not responsive. Coolray was super responsive and out quickly. They fixed part of what we paid them to fix, but there was some misunderstanding. We pointed out a light that was arcing and causing issues. Both lights behind a panel needed replacing as wiring for both switches was frayed. They only replaced one of these two switches, which means they took the panel off, saw the fraying, and only replaced one of them. I realized this was so when I got home and turned on the assumed fix light only to see flickering and hear a pop. Called Coolray to see if they could fix this issue which we thought we'd already paid for, and they said they had only charged us for one of the two switches and quoted us a remarkably high price to come out (including a service fee for making the drive at all) and fix the additional switch. We went with another electrician for half the price.
So--solid work for the most part if some miscommunication, high even for the market area.

Called at 11 and they were at the house by 2 and solved the problem and then some.  Phillip went above and beyond to make sure our shower came back to life without the problematic leaking we had been dealing with.  Highly recommend Michael Shaver for any plumbing issue.

Technicians arrived on time as planned.  They were respectful and easy to work with.  The costs for my A/C repairs was lower than I anticipated.  Overall happy with Lee Company - would use them for other services in the future.

This company is very sketchy actually this guy isn't even licensed bonded or insured they didn't do none of there  work was up to codes and the owner jason seems to have a bad drug problem they left our house a disaster and flooded they never answer the phone just a horrible company stay away from these guys

Update : actually get a reply from this company on this review and they want to act like it's another company SMH stay clear away from this company I've also filed complaint with bbb to try to get a refund for what they did

Called with a fairly minor issue; they sent someone right out. Both the dispatcher and the plumber were polite and friendly. The plumber showed me everything he was doing in case I needed to do it again myself. The only reason I'm not rating them five stars is that for a very basic service call that took about half an hour to fulfill, their rate struck me as pricey. But otherwise they were great to work with.

We were very impressed with the young man that runs this company.
he was prompt, reasonable and he wore a mask although it was a bit dirty.
He also came and fixed our water heater on a Sunday just before this massive snowstorm hit.
We were very grateful, and he didn't charge any extra

I had an issue with my side by side refrigerator and contacted Lee Company. I am so pleased with the readiness and quality of service shown and given in such a professional and timely manner! They were able to schedule, diagnose, order part and return for repair within two days! This was a miracle to me! Thank you, Charles and Mia for going above and beyond to make this happen! I am a very satisfied customer! I will definitely use this company again for any future needs!

I've had two experiences with Lee Company, one for electrical work and the other for a HVAC quote.

For starters, I booked an appointment and was given a four hour window of when the technician would arrive. I ended up having to reschedule because an hour and a half past the scheduled time slot, they still did not arrive. I ended up having to cancel and reschedule.

When the technician came out the next day, he was courteous and knowledgeable. He was somewhat pushy with trying to pitch additional services and work.

All in all, the technician was courteous, knowledgeable and the rate I was charged was reasonable. I was disappointed with the sales tactics and the tardiness but the technician did good work, the rate was reasonable, and he was courteous. I'm somewhat understanding of the tardiness due to the pandemic, but it was still pretty late even factoring that in.

I followed up with a HVAC quote (the first technician set that up). The second technician I worked with was also late. He was extremely pushy, and rude. Not only was I not told the truth (as I came to later find out), but he was incredibly rude and I had to pry to get basic information.

For example,

Me: What is the model you are quoting me?
Salesman:Why do you want to know? You wont find anything on it.
Me: Well this is potentially a big investment, so I'd like to do some additional research.
Him: How do you plan to research? Do you know people in the industry? You won't find anything.
Me: Well I would appreciate this basic info.
Him: Well I'll have to look up the model.

He also quoted a price and then used scare tactics if you go with another company, your house could be permanently damaged and you would be stuck with that damage. You dont want that, do you?

He also asked what other companies quoted the work. I was honest and told him that I planned to get 3 or 4 quotes, as this is a big investment.

He sneered and told me If you want to spend the time you can. You won't find another company that will do it cheaper, and if you do, they won't know what they are doing and you'll have some kid fresh out of school installing your HVAC and messing up your house.

He also asked what brand of unit I had been quoted and I said American Standard. He then said that We use Trane, which is better.

Me: Isn't Trane and American Standard the same thing?
Him: American Standard is a lesser make than Trane and is made differently.

When he left I did some research, and come to find out that American Standard purchased Trane's HVAC division in 1984, and they are now identical, with the exception being the name plate on the unit. Turns out they are made in the same places too.

I could provide other examples, but suffice to say, I couldn't wait until this guy left my house.

Needless to say, I will not be using Lee Company to meet my HVAC needs.

Called to report broken AC unit on 90 degree day. Lee came same day w 2 techs. Did complete check on both zones for obvious issues...all looked fine. Went to attic it was a clogged line. Vacuumed it out and and got the air cold. Went under house to check for drainage and see about any issues.  Went above and beyond and had complete confidence in them as professionals and their no nonsense approach. Will use again for sure.

Purchased the Fall and Spring maintenance package last year and had no issues scheduling the Autumn service. Called to schedule the Spring service on May 30th. Just put it this way, they aren't coming out until 2nd week in July. Won't buy the two visit service again, that's for sure!