Best Pipe Installation in Memphis TN

These guys are great....prompt response and came quickly to solve our problem which was a deeply clogged pipe that caused our kitchen sink to back up.  We had called a couple of plumbers before who could not come out for a week but we needed to use our kitchen sink!  The problem wasn't easily solved but they were tenacious and kept trying until it was.  They will definitely be our go-to in the future.

Needed a a/c drain installed quickly. Wasn't an easy job due to the location of the unit. They can out quickly, knocked out the job and passed their code inspection first try.  The price was fair. I will use these guys again. Communication was good also.

I reached out to Bill via Yelp on a Saturday and received a prompt response! He was able to come out the upcoming Monday to take a look at my leaking water heater. After a look over, he talked me through the many water heater options and we both agreed that one identical to what we previously had would be best. To my surprise, he was willing to help me out of my tough spot by doing the install same day and at a fair price. Bill and his son were able to do the install quick and professionally. The new water heater looks great and works like a charm. I'll definitely be keeping their card on hand for my next plumbing need!

I had a great experience with this company.  My elderly mom's house had a broken connection at her meter and water was pouring into the street.  A technician came out on a Sunday morning and communicated clearly with me about the problem and how much it would cost to fix.  He was very professional and put my mind at ease.  There was an additional charge since it was the weekend but that was communicated on the front end.  After the work was completed, the area was cleaned up and looked good as new.  I highly recommend this company and will use them for any future plumbing needs at both mine and my mom's houses.

We have Old Republic home warranty and was matched up with Otis the owner. He cleared our wall drain pipe on the first visit (a holiday, Jan 2nd!) and he discovered a bigger problem, got the insurance approved for us, then returned and replaced the pipes and installed our faucet. He is very friendly, professional, and thorough. We appreciated him taking his time on a Friday evening to ensure the job was done perfectly. Gave our neighbors his business cards!

Bill Kellum came out and serviced my AC unit and had it up and running in no time. It was draining improperly and flooding my house. Bill rebuilt the draining system on the spot and saved the day. I have used other companies in the past, but Hiller won a customer for life today.

First attempt at installation not possible due to wrong pan size and wrong width of heater for closet size.

Sales rep (Dustin) had duly noted all relevant measurements, but no internal confirmation by Patrick (manager) prior to sending a truck.

Big waste of time, plus no respect for neighbors who had water turned off in entire section of condo building.

Wrong technicians (not the crew originally promised) arrived today --  two weeks later and more or less as scheduled. No advance call as promised. No shoe covers as promised & wearing sewer boots.

Poor communication between Patrick and Nikita at office. No prior explanation about original crew having called in sick.

Multiple follow-up calls from Choate's -- apparently only responsive when the sale is suddenly on the line.

Too many issues with Choate's, especially during Coronavirus surge.

Last person I spoke with was advised to expect a bad Yelp! review from this highly vocal and disappointed previous customer.

David Noonan

I called around 9:30am & they were able to send someone before noon. Mr James was right on time. Neither he nor I were very hopeful about the situation, but he worked his tail off to get the issue fixed in less than an hour. Saved my day!

I have 2 main issues with this company.

1.) I contacted them for their monthly routine service in January of 2020 when I moved into my new house.  I never received a response so I figured they didn't need any new customers.

2.) the last few times I've shopped at Home Depot there is always an annoying lady who tries to hard sell me for their service that I never received a response to in the first place.   The last time I had to tell that lady to leave me alone and I was ready to mace her if she kept following me.

Those 2 reasons stated above as well as the other reviews are why I'll never use them.

We had a Heating problem and called about 4pm. The service man  came the next morning at 11am, prompt and friendly. Quickly fixed the unit but at 7pm we discovered there was still a problem. Called the answering service and they had same mature serviceman call and he was at our house again 30 minutes later at 7:30 in the evening. Fixed the problem by replacing the thermostat. Repaired in 30 minutes with no problems since then. When I had a problem they jumped to fix it, without a complaint. Very reasonable, friendly and knowledgeable. Excellent service!

Watch your wallet. This bunch hit us for over $400, and actually only replaced washers on a dripping shower faucet. They actually did more harm than good on cleaning out a waste drain.
Don't waste your time but most importantly don't waste your money.

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.

Called them with specific instructions to replace garbage disposal and kitchen faucet, and check other faucets in property while there, and detailed instructions to call property owner when they were at the location.  None of this was done.  They left a paper which after their trip charge etc. totaled over $200 with the recommendation that the faucet needed to be replaced, which is why they had been called to begin with.  After calling their office I was asked if I would now like them to come out and replace the faucet.  Do not make the mistake of using this company to be bilked for nothing!