Best Pipe Installation in Memphis TN

We have used them multiple times in the past for different issues and I have recommended their services countless times. Their current practices are horrible though. Their plumber came and uncovered a leak behind my toilet and did not offer to fix it. He wanted to sell me on repiping my entire house for over $10k. He said he would call me back, but never did. He left water spraying into my bathroom for 3 days. I had to message the owner directly and he put me in touch with the original guy. He was going to come that Saturday morning so I canceled my early morning plans. He had not shown by 1230 so I called and canceled the service call and had another company fix my leak. The owner is defending his employee and has not offered an apology. And he's upset that I replied to a Facebook post looking for HVAC services saying that I had an issue with his company. Apparently it's wrong for me to be upset about a company's bad performance.

this company has the highest service fee in the city. $170. they will even charge that if they do not do anything, just chat. very disappointed

Helped me with a leaking toilet that I was having trouble fixing myself. Was right on time and fixed the leak fast.  Very reasonable would use again.

Had to wait to get scheduled for our repairs, but it was worth the wait. Great communication from them keeping us in the loop on when we could expect them to do the work. Then on the day of work everything was done as they said it would be. They were polite, clean, and did a conscientious job.  Will definitely call them again if a plumbing needs arises.

Otis is so kind and friendly! Whenever we have plumbing problems we can count on Otis for help. Always professional and honest. We are super grateful to know him and we're glad that we found a reliable person that does such exceptional work.

Had an excellent AC rep from Hillar today.  
Cody King. He was Incredibly polite. Kept me informed on everything he was doing.  Great depth of knowledge and experience. Was able to give me valuable tips on how to prevent some of the issues I was having as well. 100% recommend him to anyone.

Kylan the technician was great personable and knowledgeable and fixed my furnace motor blower. I was kept informed on his arrival via text. Awesome service!!!!

Either dishonest or incompetent. I paid $2,500 for three separate visits (techs David, John, Ryan) to properly assess a backup blockage and paid a lot of money for their expert service. In the end, Ryan said I needed to pay $16,000 - $18,000 to tear up my driveway and repair my pipes. Nope! I then called a legit plumber in Haines City who noticed that none of the three experts from Roto-Rooter thoroughly routed out my pipes. he provided me with video footage to show they did not clean the pipes. This legit plumber charged a few hundred dollars and totally fixed it. I advise Do NOT use Roto-rooter in Polk County!

AC upstairs stopped blowing cold air.  Chris G. showed up to fix it.  Extremely professional, very well spoken and knowledgable.  Chris spent several hours tracking down the source of the problem to a leak in a freon pipe.  He provided his recommendations on other concerns he saw during the inspection, and answered several questions I had.  He provided up front pricing on all the options to fix the leak, as well as recommended improvements.   He never pressured me into the recommendations though.  In addition to fixing the leaking pipe, he cleaned out the rust from the condensor tubing/tray, and applied additional tape to contact points at other key locations on the freon piping.  Chris ended up staying well past 7pm.  Overall I was very happy with Chris' performance and professionalism.   As for the pricing, I think it was a bit expensive, but it was thorough and appears to have been done right the first time.  Its been working for several weeks now.

Absolutely the worse service techs ever. They destroyed my central air unit. I would not recommend them to my enemy. No professional would leave an unit in this condition. I am sorry I let your company in my house.

Watch your wallet. This bunch hit us for over $400, and actually only replaced washers on a dripping shower faucet. They actually did more harm than good on cleaning out a waste drain.
Don't waste your time but most importantly don't waste your money.

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.

Called them with specific instructions to replace garbage disposal and kitchen faucet, and check other faucets in property while there, and detailed instructions to call property owner when they were at the location.  None of this was done.  They left a paper which after their trip charge etc. totaled over $200 with the recommendation that the faucet needed to be replaced, which is why they had been called to begin with.  After calling their office I was asked if I would now like them to come out and replace the faucet.  Do not make the mistake of using this company to be bilked for nothing!