Description
At A & K Plumbing Co., we believe plumbing should be simple to design, install and maintain. Our team of experienced plumbers help our customers from the first step to the completed system. We install a range of systems for homes, renovations, and new builds. They include bathrooms, kitchens, water heaters, and much more. We can work with the smallest budgets as well as luxury properties. We're friendly, reliable, and care for every project and every customer. Plumbing is so much more than installing pipes. There's the design to make sure your new system functions perfectly and fits seamlessly into your home. There's the installation to put your fixtures into place smoothly and quickly for minimal disruption. We do all of this and we treat all of our customers with care and respect. We're homeowners too and understand the stresses involved. Our fully qualified technicians work to the highest standards to get the job done. We do exactly what's needed in a timely manner.
HISTORY
Established in 1996.
We started the business in new construction in 1996. Working here in Memphis, then moved it to Missouri, plumbing apartment complexes and repairs. Moved back to Memphis in 1999 to do new construction and large scale homes and repairs. Eventually working in service repairs for residential and commercial properties. Where we have grown today serving the entire mid-south.
ABOUT BUSINESS OWNER
Went to collage at Memphis State University studying Art and Computer Graphics. Started working in plumbing as a part time job and was told by several different people, I was good and that I should start my own business. After Memphis State, I opened A & K Plumbing Co. Specializing in repairs, trouble shooting and service work, and customer service.
Reviews
I would highly reccomend using A&K Plumbing.
We had an emergency situation, our toilets and shower started backing up. I was able to ascertain that the clog was between the clean-out in the yard and the street before I called A&K. When I called A&K, I talked to a very friendly women, who understood my situation and she had a crew at our house within an hour. The two man crew was also very friendly, they allowed me to watch and ask questions. They found the most bizarre thing, a 2' piece of 2x4 wood in the ventricle drop piece of pipe,at the clean-out. I was flabbergasted as to how that piece of wood was in there for 14 years and just now in 2019 that we had the blockage, Bizarre. The piece of wood caused debris to build up which caused the blockage. The crew removed the piece of wood and all was well.
I would like to thank the women who answered the phone for being personable, friendly and professional (sorry don't know her name) and also thank the crew for being the same. I was charged fairly.
Monica W.
06/07/2022 12:00:00 SA
This was the worst experience I've ever had with a local business! My plumbing was backing up in my front yard. I couldn't do laundry, shower or flush without a disaster. So I started calling plumbers because I know there are tree roots in the sewer line. I reached out and explained to Alan my issue and was told $350! I needed the work done and the appointment was the next day so yeah I swallowed hard and booked the appointment. I was told $125 to clear the line and $225 to take picures to see where the roots are so they can give an estimate of work to be done. So I was paying $350 for pictures, an estimate and to clear the sewer line. 3 guys show up and one guy is lowering the cutter to clear the line and after about 25 minutes he is still going. Another 25 minutes still nothing and the water has not gone down. A few minutes later they have the camera and as I am watching them feed this camera, the other guy is tapping the ipad saying he can't see anything. Someone else says maybe its the probe (whatever its called) so they switch out what seems to be batteries, not sure as I am watching this all play out from the front door. After about an hour or so I look up and they are just standing in the front yard smoking! He sees me watching them and he then verbally gives me a quote almost with a snarky smile. He then proceeds to request payment after telling me he couldn't unclog the sewer and there are no photos! But I paid $350 and STILL no plumbing and not photos! I called Alan and was told they tried so that is why I still have to pay it. And since they couldn't unclog the drain I can't get puctures either but I paid for it! I am still livid. I asked for my written quote and STILL have not gotten it! What a scam! A professional plumbing service could not unclog my sewer, couldn't provide an estimate and no pictures. I would NOT recommend this business at all.
Needed a a/c drain installed quickly. Wasn't an easy job due to the location of the unit. They can out quickly, knocked out the job and passed their code inspection first try. The price was fair. I will use these guys again. Communication was good also.
Maureen B.
08/01/2022 12:00:00 SA
this company has the highest service fee in the city. $170. they will even charge that if they do not do anything, just chat. very disappointed
Showed up 1 hour early (good)!
Fixed 2 leaking faucets, charge $24 parts
+ $135 labor for 1 hour. (expensive)!
Alan and his guys absolutely saved the day at our house. We had a leak and they told us exactly what we needed to do and took care of everything right away. In fact, days before we were scheduled. A very honest company, friendly, polite, and reasonable. They didn't try and sell us services or anything we don't need.
I'll be calling A&K for our water heaters and kitchen/bath renovations in the future. They can do more than a lot of plumbing companies. AAA+++
Kelly K.
03/05/2020 12:00:00 SA
Fantastic!!! Came out on the same day we called about a leaking valve in our yard, and fixed it... best plumbing company in the area!
They were very polite, friendly, professional, reliable, and neat. They were quick with the repairs. Will use them again!
Alan and A&K Plumbing are super! Extremely reactive, proactive and very reasonably priced. My plumber on speed dial #1. No need to say the rest - they are the best.
Great job. Brad & Noah fixed my problems quickly which translated into a very reasonable cost.
I am a Germantown resident, and have been using A&K plumbing since we moved here in 2008. We live in a typical germantown home - which is 30+years old. These older homes start to need general maintenance...on most everything HVAC, Plumbing, Roofing, etc - and we've had our share of plumbing problems! A&K Plumbers have been my go-to from the start. They are honest, fast, and always do quality work. I highly recommend them, and will continue to use this company as long as we live in the area!
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