Description
At Patton Plumbing Heating and A/C, we help residents of Arlington and the surrounding areas keep all of their homes' essential systems in perfect working order. Whether that means repairing your existing equipment, making upgrades to meet your family's evolving needs, or providing regular care and maintenance, we deliver quality services backed by professional training and experience.
HISTORY
Established in 2003.
Patton Plumbing & A/C LLC was started in 2003 out of the concept to give absolutely the best customer experience period. From a kitchen table we created the things that are in place today in the HVAC and Plumbing Industries that have become a standard. An enjoyable interaction between the Customer and the contractor. Today we have a full time dispatcher, office manager and a brick and mortar location. We’ve evolved from the kitchen table all those years ago but still want provide the best customer Service.
ABOUT BUSINESS OWNER
30+ years experience in the HVAC and Plumbing Industry. Fully licensed in Tennessee.
Mr.Patton knows what it takes to cool or heat your home in the Memphis area.
Hvac System design
Master Plumber
Plumbing design
Factory trained across an array of different manufacturers products.
SERVICES
A/C Repair, Toilet Repair, Air Duct Cleaning, Air Duct Repair, Boiler Services, Drain Installation, Ductless A/C Services, Electric Furnace Repair, Faucet Installation, Flame Sensor Repair, Garbage Disposal Repair, Gas Furnace Repair, Heater Installation, Electric Water Heater Repair, Gas Water Heater Repair, Hot Water Recirculation Pump Repair, Sump Pump Repair, Tankless Water Heater Installation, Water Heater Leak Repair, Pipe Repair, Residential Services, Sink Installation, Thermostat Repair, Water Filter Services, Water Heater Repair, Heater Repair, A/C Installation, Air Duct Installation, Bathtub & Shower Repair, Commercial Services, Drain Cleaning, Electric Furnace Installation, Emergency Services, Faucet Repair, Garbage Disposal Installation, Gas Furnace Installation, Gas Line Services, Electric Water Heater Installation, Gas Water Heater Installation, Hot Water Recirculation Pump Installat…, Sump Pump Installation, System Maintenance, Tankless Water Heater Repair, Pipe Installation, Leak Detection, Sewer Services, Sink Repair, Toilet Installation, Water Heater Installation, , ,
Reviews
Mel C.
06/12/2023 12:00:00 SA
Excellent service. We have used twice for issues with our AC and both times the service was on time and they fixed the problem. One time was an electrical issue and the other time was a coolant leak. They serviced the unit for an affordable price and told us what our long term options were. They also explained some of the problems with our older unit.
John W.
02/04/2022 12:00:00 SA
Shawn Patton does a phenomenal job taking care of his customers no
Matter how long it's been since we used them. With the ice storm we lost power and I was trying to hook a generator up to my furnace. Shawn went out of his way to help me and answer questions and even called me back later to check on us. Always willing to go the extra mile and take care of his customers. Highly recommend for their quality and service!!!
We have used them multiple times in the past for different issues and I have recommended their services countless times. Their current practices are horrible though. Their plumber came and uncovered a leak behind my toilet and did not offer to fix it. He wanted to sell me on repiping my entire house for over $10k. He said he would call me back, but never did. He left water spraying into my bathroom for 3 days. I had to message the owner directly and he put me in touch with the original guy. He was going to come that Saturday morning so I canceled my early morning plans. He had not shown by 1230 so I called and canceled the service call and had another company fix my leak. The owner is defending his employee and has not offered an apology. And he's upset that I replied to a Facebook post looking for HVAC services saying that I had an issue with his company. Apparently it's wrong for me to be upset about a company's bad performance.
Pepper R.
10/02/2020 12:00:00 SA
These guys are great....prompt response and came quickly to solve our problem which was a deeply clogged pipe that caused our kitchen sink to back up. We had called a couple of plumbers before who could not come out for a week but we needed to use our kitchen sink! The problem wasn't easily solved but they were tenacious and kept trying until it was. They will definitely be our go-to in the future.
In today's world of service, I have encountered so many business owners who just want to get your money with little to no sincere customer satisfaction. Patton Plumbing is NOT that type of business. Not only were they on time, great service, professional, and not expensive (compared to others), the personal relationship you develop with Shawn Patton the owner himself is remarkable. He was all about educating you and showing you what's going on with your current unit so that you understand why you need his service. Thank you for all your tips on lowering my electric bill, saving energy and suggestions that I invest in a new unit instead of repairing the one that I have for the long term return on investment. With summer approaching this week, I will encourage you to try out Patton Plumbing, let him know Dapo sent you and then you thank me later
We are very happy with our new Rinnai RUR98i Tankless Water Heater System! We have the built in recirculation plus the backup battery and the control pad is not in the attic! They were able to fish it downstairs all the way to the ground floor. It is in the perfect location and easy to access and I can change settings easily! Plus the key pad has a lock on it so kids or adults can't accidentally start touching and messing with it. The system has cut down the travel time for hot water to get to the far side of the house and controlling the temperature is so much easier! Plus we can have all 4 showers, a dishwasher and a washer machine all on at the same time with hot water! Amazing! Good install crew and Mr. Patton was so helpful he really wanted to make sure the settings were dialed into where we wanted them. We took out two 50 gallon gas and 40 gallon electric tanks and this has been such an improvement! We are still in the first month and haven't see then new energy bill but it should look great this coming year compared to last!
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