Description
Need the top HVAC or Plumbing company in Memphis for your home or business? We provide plumbing and HVAC services for the entire Mid-South Area, including Germantown, Collierville, Arlington, Lakeland and more. Let our family serve your family.
HISTORY
Established in 1958.
Choate's Air Conditioning & Heating started with Joe Choate who quickly earn a reputation of quality work and attention to detail throughout the area. Now his son, Chris, is continuing the family business with the same level of excellence that has been the key to the company's growth and success over the years. Chris's sons are next in line to carry on the same tradition of quality work and excellence.
ABOUT BUSINESS OWNER
Chris is a Christian, family man with old fashioned values. He learned these values and business practices from his Dad and has gladly passed them down to his kids. He has always managed to keep family first, and now his wife, Cindy works in our office handling a variety of administrative tasks. His sons are also employed by the company, focusing on different fields of expertise. Chris has always had a need to help people, and that is what he continues to do through his business.
SERVICES
A/C Installation , Heater Installation , Air Duct Cleaning, Air Duct Repair, Bathtub & Shower Installation, Boiler Services, Drain Installation, Ductless A/C Services, Electric Furnace Repair, Faucet Installation, Flame Sensor Repair, Garbage Disposal Repair, Gas Furnace Repair, Electric Water Heater Installation, Gas Water Heater Installation, Hot Water Recirculation Pump Installat…, System Maintenance, Tankless Water Heater Repair, Water Heater Leak Repair, Pipe Repair, Residential Services, Sewer Services, Sink Repair, Toilet Installation, Water Filter Services, Water Heater Repair, A/C Repair , Heater Repair , Air Duct Installation, Backflow Services, Bathtub & Shower Repair, Commercial Services, Drain Cleaning, Electric Furnace Installation, Emergency Services, Faucet Repair, Garbage Disposal Installation, Gas Furnace Installation, Gas Line Services, Electric Water Heater Repair, Gas Water Heater Repair, Hot Water Recirculation Pump Repair, Tankless Water Heater Installation, Virtual Consultations, Pipe Installation, Leak Detection, Septic Tank Services, Sink Installation, Thermostat Repair, Toilet Repair, Water Heater Installation, ,
Reviews
Would always recommend Choate's for any HVAC or Plumbing need. They're incredibly responsive and you always get high quality work. Their technicians are professional and extremely knowledgeable and helpful. I got two new HVAC unites from them and it was installed in no time, but done the right way. They've come assisted with some plumbing issues and again came and serviced my outdated thermostat. 10/10
Had some plumbing and HVAC issues. Technicians were available to come out within a few days of scheduling an appointment. Both technicians were knowledgeable and were a great help with solving the issues I was having.
Technician arrived as scheduled and observed safe practices while at our residence. He explained all that needed to be done and was very thorough. Thanks Kevin for saving me money and suggesting the Fam Plan.
Lena S.
12/09/2022 12:00:00 SA
was charged a different price from quote only had a clogged drain have used them before and was charged a different price from what I was charged before for same issue 200 dollar difference!
Gene E.
04/12/2022 12:00:00 SA
The two men were very professional, courteous and were meticulous in explaining the system and thermostat. The attic was cleaned up and neat. Javier and his helper did a great job. Thanks again for another job well done.
Kylan the technician was great personable and knowledgeable and fixed my furnace motor blower. I was kept informed on his arrival via text. Awesome service!!!!
After years of using independent HVAC guys and never being able to find them again, our realtor scheduled Chaote's for us when we sold our old house. They fixed an issue that we'd brought up several times to other companies who all told us it was normal (to smell gas). In our new house, when we needed to replace an old unit, we didn't hesitate to call Choate's and at the recommendation of our realtor, we signed up for the service plan with the discounts. We got an awesome new air conditioner with the best service and we're actually excited to get Choate's to do more for us. I love that they do so much.
So, they finished installing my ac/HVAC system. They got here at 9:30 am finished at 2:15pm. They sent an electrician about an hour later to put in a new breaker for the system AND then a plumber to add additional drainage. The time stated also included a 20 minute familiarization of this new (to me) system. They cleaned up the area better than when they started. Put drop cloth down on all the floors, wore mask, booties and most importantly, didn't mess off! If you're in my area and your heating and cooling system start to crap out, give CHOATES a call. Called 'em on Monday, New system installed by Friday. . .it don't get no better!
If I were to complain, it would be that they drug the outside unit across my front rain soaked yard, leaving some very deep gouges that hopefully will heal. I'd use them again.
Superwoman H.
03/05/2022 12:00:00 SA
The staff that comes out, are very professional. Its the fees that I have a problem with. Why the hell is there a trip fee? I have never heard of that. That fee applies even if the work gets done. I will never use Choats for repairs ever again.
David N.
12/01/2020 12:00:00 SA
First attempt at installation not possible due to wrong pan size and wrong width of heater for closet size.
Sales rep (Dustin) had duly noted all relevant measurements, but no internal confirmation by Patrick (manager) prior to sending a truck.
Big waste of time, plus no respect for neighbors who had water turned off in entire section of condo building.
Wrong technicians (not the crew originally promised) arrived today -- two weeks later and more or less as scheduled. No advance call as promised. No shoe covers as promised & wearing sewer boots.
Poor communication between Patrick and Nikita at office. No prior explanation about original crew having called in sick.
Multiple follow-up calls from Choate's -- apparently only responsive when the sale is suddenly on the line.
Too many issues with Choate's, especially during Coronavirus surge.
Last person I spoke with was advised to expect a bad Yelp! review from this highly vocal and disappointed previous customer.
David Noonan
I absolutely wish I could provide this company with 0 stars. They have left my family in a position with non-functional heat for months. It's unfortunate that people do not care about their customers. I expected more.
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