Best in Madison WI

Honestly, I can't write enough good things about S&S!  We had our whole water main from the house to the lateral break. It was lead, leaking badly, and had to be replaced quickly.  Lygia in the office was awesome to talk to and helped us get going right away.  Rick came out and gave us an estimate in under a day.  We received an incentive from the city with the pipe being lead and S&S worked directly with them and handled everything from start to finish.  On time, honest, super fair pricing, great work, and all around nice people.  If I could give 10 stars I would!!!

John wore a mask and as usual was kind and efficient. He is always prompt and his prices are reasonable. Highly recommend John.

I had a leak in my basement and they were very responsive.  Did a very very good job and explained what the problem was and I also had them put in a reverse osmosis water purification under my sink which they had taken the old one out did a very good job I highly recommend this plumbing company

This is the 2nd time I have had Rick do some work in my house.  He exceeds all expectations.  If you are looking for honesty and integrity, this is the right place to call.  Thanks again for the Great job!!!  Well done, and thanks for making the vent hole for the dryer..you over delivered again.

I called early and was able to get same day service on a Friday (bonus). Brian and Cody were able to get things flowing quickly. Brian also gave me some tips on avoiding clogs in the future based on my particular plumbing setup. Thanks boys!

I've been using Dave Jones for HVAC and plumbing service and maintenance, for about 5 years. Always timely, reasonably priced, courteous technicians that perform quality work.

I utilize their discounts by paying annually for both A/C and Furnace check-ups. I also like that they've provided their techs with tablets for processing their calls in real-time. Well done!

Called late at night - were there first thing the next day.  Had all of the parts on hand and fixed our toilet problem with no drama.  Very professional.  Would use again for sure and love suppoting local businesses.

i called the 24 hour service with a septic backup.  not only did the gentleman sound annoyed with me for bothering him, he pounded home the point that he will not be coming over to help out that night.  that is fine, people have lives but do not advertise 24 hour service and then be rude when someone calls.  i gave 1 star because someone actually answered the phone.  i called another septic company who was friendly and very helpful.

Our furnace stopped working.  Although it turned out to be a minor problem, the technician was very helpful and explained the issue. He checked out the entire system and gave advise as to how to address the issue in the future.  Explained that an expensive part could be replaced but it seemed to be working after he made some adjustments and stated we might get several more years out of it.  We were pleased with him and the documentation he provided in case we have further problems.

Called this morning, they came within a few hours and did an amazing job. We'll definitely use these guys again in the future. Thank you so much for your quick response and customer friendly attitudes. We appreciate your help tremendously!!

Thursday morning, a leak sprang on the pipe connecting to our hot water heater which resulted in us needing to shut off all of the water to the first floor (and all of the hot water). I called around 8:30 a.m. The gentleman told me he needed to finish shoveling his driveway and he would be over. He made it over around 11. In less than 10 minutes he had assessed the problem but said he didn't have the parts and he would be back on Friday. We hadn't heard anything by 12:30 on Friday, so we called. He said he had an unexpected job come up but he would be here sometime that day. He didn't show up and he didn't call. We called late Friday to ask him to let us know when he thought he would be able to come. He didn't answer and he didn't call back. We assumed he wasn't going to come Saturday or Sunday. On Monday at 11 a.m. we still hadn't heard anything so we called. He said that he had another job but would get to it tomorrow. On Tuesday at 1 we called again. This time he said he has no idea what's wrong with it but he was going to come over in a few minutes to check it out. At 3:20 he still had not arrived so we called and he didn't answer. At 3:30 he called back and told us he's retired and doesn't do plumbing anymore. We tried very hard to be patient and accommodating, but we can't allow this behavior to go unreviewed.

Do not hire if pumping septic. Company will entangle you with the State, trying to use them to put in new very expensive septic system,