Best in Madison WI

We have called Oasen Plumbing three times for semi-emergency jobs.  Every time, they come through, and are thorough, quick, and priced right.  Quality work is done by professionals who are paid well and don't use junk.  And we are always on a budget.  We are gut-renovating our bathroom soon, and plan to contract with Oasen to do the plumbing work.

This location was our last hope. The staff was beyond helpful and friendly. They had exactly what we needed. We are very grateful for their kindness and willingness to help.

Dallman has become my go-to plumber.  They truly put the customer first, right from the start.  They don't hesitate to recommend other options if they can't meet your timeline.  Very professional and courteous group.

I was recommended to these guys through a plumbing service that I trust (but was backlogged for 2 weeks).  I left an online contact request Sunday and they reached out to me first thing Monday morning.  I was on the schedule for Wednesday.  

The co-owners were in my driveway within first 5 minutes of the scheduled window they had given me.

They took time to ask questions and ask what actions I had done and to see if I had any concerns.  They were able to run a camera down the pipes and pin-pointed the issue.  They completed their work in a timely and professional manner and were cleaned/wrapped up within the first hours of arrival.

The cost was below what I was braced for and he took the time to explain everything that they did.  Definitely will use again.

All in all I gave Havey Plumbing the best rating because they fixed our problem in a short amount of time, were thorough, affordable, accommodating, clean, and helped me to understand what was going on.

Background:  My wife and I noticed a sound of water running, without any appliances or fixtures running.  There was not a visible leak in the drywall but about a week later we did notice water coming up from the cement (under carpeting) on the second story of our tri-level home.  Initially not knowing we had a leaking pipe and thinking we had other issues with our landscaping and drainage tile, we had dry basement contractors out at the house telling us we needed concrete trenching, and a crock/sump pump to be added to the second level.  We asked those contractors where they thought the water was coming from, since the ground was still not supposed to be thawed.  They said that the problem was a landscaping and drainage tile issue and added that they doubted there was a broken pipe.  Their trenching/sump pump solution was going to cost between $6,000-$10,000.

After talking to friends we decided we needed a Master Plumber to come out.  Asking around we heard of Havey Plumbing doing great work.  It is a smaller outfit and just as that implies, we received very personal care, which was great because it is an emotional time when you are ripping your living room carpeting, cabinetry, etc. out.  

Jeff and his son Colton came out found the leaky pipe location (under cement) temporarily fixed the situation by stopping the water and capping the line, while my wife and I decided what our next steps were. We asked them to come back out the next week to pipe our bathroom back in.  They removed a little drywall behind our washer and dryer, to run piping through the walls this time.  I had a new toilet on hand and asked if they had time to install that and remove/dispose of the old, which they did.  

As a homeowner I am not fully incapable of doing things but locating and isolating where the leak was coming from was beyond my skills.  If anything comes up for me in the future, I found a good company/Master Plumber to rely on!

I have used them in the past and they were great. I called to have a leaking Moen shower valve cartridge replaced and told them I could only have them work on Tuesday or Thursday. They said they will have some cartridges on the truck and if they don't have them they will run out and get them. They gave me a 4 hour window on Tuesday to work with. They called 3 hours into the window saying they would take a picture of the valve and replace it tomorrow. Wednesday. When I cannot do it.
I could have rescheduled for Thursday, but I decided to cancel and give someone else a try. Hopefully someone who values their customer's time better.

Jason was awesome and made quick work of replacing an old water shutoff valve that didn't work (yikes) and fixing a shower faucet.  In and out in under an hour.  He even turned on the water at the street that I requested the city shut off.  Thanks again!