Best in Madison WI

I own six rental properties on the east side I would recommend these guys they are very reasonably priced and really know their stuff.

This location was our last hope. The staff was beyond helpful and friendly. They had exactly what we needed. We are very grateful for their kindness and willingness to help.

I recently needed to have two new faucets replaced in my vanity. I had previous experience with Dallman Plumbing. They replaced my water softener. My experience with getting the faucets replaced could not have gone smoother. The staff at Dallman worked with me online to select the new faucets. This made it very convenient for my schedule. On the day of the installation, the Plumber arrived on-time. During the procedure he was always respectful of the space and careful not to create a mess. The expense met my budget guidelines. I would highly recommend this company for any plumbing needs.

We had another Roto-Rooter company come twice with in a week and charge us both times.  Then a month later it backed up again.  Ken showed up with in minutes, on a Sunday no less.  He noticed right away the last guy was not cleaning it out all the way to the street.  He finished the job and stuck his camera scope down the cleanout to make sure everything was cleared...especially since this was the third visit in 6 weeks.  They are a local small business focused on being knowledgeable, fast, courteous and reasonably priced.  Do not call anyone else.

All in all I gave Havey Plumbing the best rating because they fixed our problem in a short amount of time, were thorough, affordable, accommodating, clean, and helped me to understand what was going on.

Background:  My wife and I noticed a sound of water running, without any appliances or fixtures running.  There was not a visible leak in the drywall but about a week later we did notice water coming up from the cement (under carpeting) on the second story of our tri-level home.  Initially not knowing we had a leaking pipe and thinking we had other issues with our landscaping and drainage tile, we had dry basement contractors out at the house telling us we needed concrete trenching, and a crock/sump pump to be added to the second level.  We asked those contractors where they thought the water was coming from, since the ground was still not supposed to be thawed.  They said that the problem was a landscaping and drainage tile issue and added that they doubted there was a broken pipe.  Their trenching/sump pump solution was going to cost between $6,000-$10,000.

After talking to friends we decided we needed a Master Plumber to come out.  Asking around we heard of Havey Plumbing doing great work.  It is a smaller outfit and just as that implies, we received very personal care, which was great because it is an emotional time when you are ripping your living room carpeting, cabinetry, etc. out.  

Jeff and his son Colton came out found the leaky pipe location (under cement) temporarily fixed the situation by stopping the water and capping the line, while my wife and I decided what our next steps were. We asked them to come back out the next week to pipe our bathroom back in.  They removed a little drywall behind our washer and dryer, to run piping through the walls this time.  I had a new toilet on hand and asked if they had time to install that and remove/dispose of the old, which they did.  

As a homeowner I am not fully incapable of doing things but locating and isolating where the leak was coming from was beyond my skills.  If anything comes up for me in the future, I found a good company/Master Plumber to rely on!

Had what I thought was an emergency issue after hours. Matt walked me through a couple things by phone. Toilet issue still needed a home visit. Scheduled it right away. Luke did a great job. I had him return the next week to put in a couple gas lines, new water softener. Great work, friendly. Answered all my questions. Will definitely use them again.

Avid installed our water heater 8 years ago...so when it stopped heating our water to a hot temperature we called them to service it.  Their tech would not listen to our concerns and ensured there was nothing wrong with the heater. Rather he told us our shower heads were causing the issue - oh and the fact that we sometimes use hot water several different times in a few minute period.  

Well after calling Cardinal Heating and cooling we now have hot water again.  They diagnosed the actual problem in less than two minutes and we fixed it.  

I'd stay away from Avid unless they start using techs with a little more knowledge and ability to listen to their customers.