Best in Madison WI

Our toilet blocked up on a Sunday night and our regular plumber on Monday morning suggested that we contact Mark's Reddi Rooter Plumbing because our regular plumber was unavailable for a couple of days. Within 2 hours of our call, a professional young man named Jake came and took care of our problem within minutes. He also checked all the drains in the affected bathroom by running the water and he asked if we had any slow drains anywhere in the house for him to check. Talk about an added value to his service! Jake is very personable and a positive representative of his company. We thank you for taking care of our problem and our property and for cleaning up the bathroom when done!

Rafael did a great job with two challenging light fixture installations. Quick, professional, friendly, and his work was good and careful. He'll definitely be the first person we call the next time we need something handy.

Awful service. They did not do what was needed. They charged me even after I told them the leak was back. Learned my lesson and won't be back.

I have some plumbing to do in my new house (install new bathroom and run 4 gas lines). Had the account manager out 8 days ago, was told at the end of the meeting I would get an estimate the next day. 3 voicemails and 2 emails later nothing. They must have plenty of business to be so careless with other people's time. I imagine the negative review will get a response when all other forms of communication didn't.

This one star is only for the receptionist who answers the phone, she is very friendly. As for, Tom. He never gives a call back or once, he didn't even show up on the day he agreed and was scheduled to show. I recently decided give them a call for a water heater, I had to call twice and it's been 4 days and no callback. I fixed it myself after figuring it out.

Well I don't want to ramble on so i will get straight to the point. If you're ever not sure of a company...just don't do it no matter what people say. I gave this company several chances to fix their mistake but they refused. They remodeled my home after a fire destroyed it. Several of the men were rude. Kyle being the most. They had poor communication. They even bullied me several times about my bathroom...they actually made it look worse than our bathroom which was newly and beautifully remodeled by Sears who I wish I had chose now. They charged me over 22thousand dollars extra for only a few upgrades. They have incomplete work done and yet they want payment in full. I would not recommend this company to anyone...well maybe someone I would like to screw over like I was. I'm a woman..you know we spend time in the bathroom. Well..i don't even really use mine any more. So thanks a lot! For doing one change which we paid too much for...and they tried to argue about it...i had to insist..yes I had to insist on an upgrade that we paid out of pocket for. Everything with this company was a pain. Doesn't help when you're grieving over losing your life in a house fire from robbery and arson. Which I may add that the milwaukee police still have not charged or convicted anyone. And it's been a year! To top it off...the initials in my tub which you can clearly see read FML!

Incredibly difficult to schedule anything... they can't even confirm if we can set an appointment for tomorrow.